ServiceMaster Recovery by Close - Buffalo

From Google

New Great experience! Everything was smooth and a quick turnaround. People were great to work with, especially Bryan! I highly recommend ServiceMaster for any cleanup work!

From Google

Great price Our service was quickly, thorough, and professional! Services Water damage-related cleanup & repair

From Google

Service Master did a great job cleaning up our basement after it was flooded due to a faulty sump pump. Kevin the project manager and his crew Tyler, Antoine and Reggie did a great job mitigating the water and the damage in the basement. They were very understanding in scheduling their time at the house as my wife and I were away and we needed to coordinate with Service Master in order to have someone meet them. It all worked out well!

From Google

Great people!

From Google

Prompt and professional and very honest. We actually didn’t need them after all and we appreciated how honest Kevin was in letting us know with no hesitation. The situation corrected itself. Services Water damage-related cleanup & repair

From Google

Great price We had a leaking pipe in a bathroom while we weren’t home. ServiceMaster Recovery by Close was at our home removing damaged flooring, vanity, and wallboard within 2 hours of being called. Julie and her team were very responsive and did a thorough job of removing damaged materials and cleaning and mold remediation. The team working here were friendly, and answered any questions or concerns we had. I’d highly recommend them. Services Mold inspection, Water damage-related mold removal

From Google

Not sure Services Water damage-related cleanup & repair, Plumbing

From Google

A crew that goes above and beyond. Love working with these folks - great communication, timely results, great scope overviews, and just extremely easy to work with.

From Google

The house we had was disgusting in Service Masters with Julie in charge got the smell and the nicotine stains out. Great job expensive but great.

From Google

Working with Julie was great! She is very knowledgeable and explained every step that was going to happen. I highly recommend ServiceMaster!

From Google

ServiceMaster did an incredible job in cleaning out my basement. We had a huge sewage backup and they came immediately after I called and could not have been more professional. They worked many hours clearing out and disposing items for us and also came back everyday day for almost a week to make sure the air was purified . I would highly recommend ServoceMaster to anyone!

From Google

From Google

Left debris behind. Basement floor looks to have dried sewage smell is yet persistent. I would NOT recommend. State Farm should not have recommended this company either. It seems they did mediocre work because the insurance was covering the bill.

From Google

Quick response, good communication, very happy with the cleanup of my basement and 1st floor bathroom after a flood event.

From Google

Kind, courteous, very very understanding great work ethics. Highly recommend this company.

From Google

Kevin and his team were amazing to work with. They were timely, responsive, respectful of our schedules and so kind making a very stressful situation much more bearable. Thank you!!!

From Google

I can’t say enough good things about Julie from ServiceMaster! She was an absolute lifesaver during a very stressful time for my family. We had a plumbing issue that caused damage to our home, Julie was there to mitigate the situation with professionalism and care. What really stood out was how friendly and family-oriented she was. She treated us like more than just customers—she genuinely cared about our well-being and went out of her way to ensure we felt comfortable and informed throughout the process. Her warmth and compassion were so reassuring during a tough time. Julie not only did an outstanding job with the mitigation work, but her positive attitude and attention to detail made all the difference. I’m so grateful for her hard work and support, and I highly recommend her and ServiceMaster to anyone in need of help. Thank you, Julie, for turning a stressful situation into a manageable one—you truly went above and beyond!

From Google

The people at my house were great, professional and on point. Thank you!

From Google

Edited in October: Increased to 3 stars because the company and I were finally able to resolve things, and 3 is between my satisfaction level with the mold remediation (5 stars) and my dissatisfaction with the follow-up (0 stars). Julie and her crew did a great job on the mold in my attic, but they stepped through my bedroom ceiling. An accident, it could have happened to anyone. They promised to fix it. Julie seemed so sincere. That was in April, and now, in September, I still can't use my bedroom. Every time I call or text, I'm told they just need to check one more thing before they can fix it. But they want their money right away. I know I look like the lone complainer here. I read their reviews before I hired them. And that's why I can't figure out why this company hasn't done the right thing.

From Google

This group was very professional and helpful. I was blown away by the water damage and they helped calm my frazzled nerves. We are still in the process of clean-up but their help was phenomenal. We were able to salvage so much with their help. I would recommend this group to anyone.