Nanuet

Sasso Plumbing and Heating Company

4.8 of 5

Average of 106 Google reviews

Positive and negative reviews

  • Positive 100 reviews, 94% of all reviews
  • Negative 6 reviews, 6% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality and effectiveness

  2. Reviewers praise quick responses and timely service

  3. Professionalism and knowledge

  4. Fair and reasonable prices

What reviewers dislike

  1. Concerns about high charges

  2. Unanswered calls

  • Written reviews used: 100
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (845) 638-2900Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Saturday 6:00 am to 4:00 pm
  • Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Julia Ramirez Stecker 5 of 5

Great price | $2,000+ Mike did exceptional work! He was great to work with, completed the job on time as promised, and ensured every detail was addressed and taken care of. He is very professional and very knowledgeable. His caring personality was the icing on the cake!

From Google

Matthew H 5 of 5

I have been using this plumber for over 20 years, and I cannot recommend him and his team highly enough. Over the years, they have handled everything from routine repairs to unexpected plumbing emergencies, and every single time they have been reliable, knowledgeable, professional, and genuinely reassuring. Plumbing problems can quickly turn into stressful nightmares. A leak, clogged line, broken fixture, or unexpected issue in the house can make you feel like everything is going wrong at once. What I appreciate most is that he and his team bring a calm, confident attitude to every job. They listen, explain what is happening in plain language, and make you feel that the problem is manageable. By the time they are done assessing the situation, that initial panic turns into the affirmation that everything will be fine. The quality of their work is consistently excellent. They do things correctly, pay attention to details, and never take shortcuts. You can tell that he takes great pride in his work and that his entire team shares the same high standards. They work well together, are organized, courteous, and clearly experienced. It is rare to find a company where everyone who comes into your home is so professional and capable. They are also respectful of your home, which should never be overlooked. They arrive prepared, work neatly, and always clean up after themselves when the job is complete. You are not left with a mess to deal with after an already stressful situation. That level of care says a lot about the kind of people they are and the kind of business they run. It is rare to find a plumber and a team you can depend on for 20 years. They have earned my trust through consistently excellent work, honesty, reliability, and the peace of mind they provide. If you are looking for skilled plumbers who treat customers and their homes with respect, I would recommend them without hesitation.

From Google

John Duval 5 of 5

This is the second time I've used Sasso plumbing for large jobs (i.e. digging under our yard to find old and busted pipes) on our older property. I can't recommend him highly enough. He is professional, punctual, straightforward, and, most importantly, supremely competent. Both times, he has done incredible work at a fair price. I would give 10 stars if I could.

From Google

chuck bracken 5 of 5

Mike Sasso is extremely knowledgeable, cares about his customers and charges fair prices. Sasso Plumbing has done multiple projects for me and each one turned out great. I have peace of mind with plumbing knowing that I can call him. You cannot do better than Sasso.

From Google

Colleen Cosgrove 5 of 5

When my sewer line backed up into the house on Easter, it was incredibly stressful. We initially called another company who cleared the line but then sent a high-pressure salesperson with an extremely expensive and invasive proposal that involved tearing up our driveway and drilling into the foundation. Wanting a second opinion, I reached out to Mike—and I’m so glad I did. He came out the very next day, used a camera to thoroughly inspect the line (seeing much further than the first company), and clearly explained the actual issue and a much more practical solution. Instead of unnecessary disruption, Mike and his team were able to replace the sewer line by only digging up a section of the lawn—no damage to the driveway or foundation. They showed up the next day, handled all permits and inspections, and had the entire job completed and cleaned up by 3:30 PM. I was honestly amazed at how efficient, professional, and CLEAN the crew was—they even hosed down the driveway afterward. Exceptional work, fair pricing, and no pressure. I highly recommend Mike and his team.

From Google

ayanna mccormack 1 of 5

I had a truly disappointing experience with Sasso Plumbing. A pipe burst in my baseboard, causing water to gush out and flood both the first and second floors of my home. I called Sasso immediately and left a message with their call operator, who assured me that a technician would contact me shortly. Three hours passed with no response. I called again, went through the same process, and was told I’d hear from someone soon. Another two hours passed—still nothing. I called a third time and received the same assurance, yet no one ever reached out. Now it’s the next day, and I still haven’t heard back from anyone at Sasso Plumbing. Even if they were unable to come out, a simple courtesy call would have gone a long way. Being completely ignored during an emergency is unacceptable. Based on this experience, I don’t think I will ever attempt to use their services again.

From Google

DK 5 of 5

Mike Sasso and his whole team are outstanding. Bent over backwards to resolve our issue.

From Google

Eugene Bondar 5 of 5

Michael and his crew are very professional and knowledgeable. This company provided honest and high quality service repairing two leaks in my house. I have dealt with several plumbers in Clarkstown, and this company is hands down the best! After this service call, they now have a customer in me. Thank you.

From Google

XxmenorxX 2 of 5

The guys works fine but feel like a money grab. Only take cash and will give you excuses for a small Jobs.

From Google

Omana alex 5 of 5

Very excellent service.He detected our problem very quickly and resolved it in today..I will give 5 stars for his quality and efficiency in work.Also the price was very reasonable.I would recommend Mike for any plumbing job..

From Google

Geraldine Dumas 5 of 5

The service and professionalism exhibited by the technicians was outstanding. Michael made the process so easy. They were here on time and the work was done in a very timely manner. I would highly recommend sasso plumbing and heating for your plumbing needs. This is the top-rated company

From Google

anthony perugini 5 of 5

Very happy with the work Mike did in my house. I had water leaking in my crawl space so when he came he easily identified the problem and was able to fix my broken waste line in 1 day. I highly recommended him for all your plumbing needs.

From Google

ROBERT ELLINGTON 5 of 5

I had an Emergency and I have a Contract with a third party… They sent someone who didn’t have the right equipment… Big wast of time…! The reason why I say this is because you can always ask what choices you Have? Because of computer error Mike Sasso (Owner) was given the wrong number, and showed up twice… HE DID NOT HAVE TO COME BACK, but he did fixed my problem quickly and Clean Friendly people work there. I am so thankful that I have water over the weekend! Awesome always make sure you have the biggest Snake around cause it gets the job done… Thanks So Much.

From Google

zakiya87 2 of 5

From Google

Shauna Wennerod 5 of 5

We woke up in the morning to find no hot water, and when I went downstairs to the basement, not only did I see that the water heater was broken, but water had also leaked all over the floor. I called three different plumbers, and Sasso was the third. After leaving a message with the live person who took my call, Mike Sasso called me back within minutes, and then said he'd be there around lunchtime. Sure enough, he called again to let me know he was on his way, and arrived right when he said he'd be there. He and his crew replaced the broken water heater promptly, and the problem was solved. What I like most about Sasso Plumbing is that Mike was reliable and honest—he made it easy to get help right away for our pressing issue, and he did exactly as he said he would. He was also direct and helpful with his problem-solving and his advice. The next time we have a plumbing issue, I will definitely call him again. Thanks Mike! Positive Responsiveness, Punctuality, Quality, Professionalism Services Water heater installation

From Google

Geraldina Schiavone 5 of 5

Look no further. This company is the best in ROCKLAND !! Positive Professionalism

From Google

Aleena Thomas 5 of 5

Michael Sasso’s Plumbing and Heating is outstanding! They are incredibly knowledgeable, friendly, and quick. The water pressure in our home is now as good as new. Thank you so much! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing pipe repair

From Google

Karen 5 of 5

We had issues with our sewer line and contacted HomeServe who sent Sasso Plumbing early the next day. Mike and his crew did a great job replacing the old line that had been compromised from age and roots growing through it. They completed the work in half a day, arranged for town inspection, and overall, did a great job. Highly recommend, would use their services again. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewer repair

From Google

Shamuel Chowdhury 5 of 5

They’re very very professional l was very satisfied with their work done and also they are helpful.I strongly recommend if anyone needs big job Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewer repair, Sewer cleaning, Drain cleaning

From Google

Terry M 5 of 5

My basement toilet backed up overnight and made a big mess.we had to turn the water off completely to stop the flooding. We have an agreement with HomeService & called them right away..because it was the 4th of July weekend the plumber they contacted could not come until Tuesday, the 5th. He was not able to help and told us he would tell HomeService to send someone else. The next day Mike came with his assistant..they removed the toilet so they could send a snake as well as a camera into the pipe. They found a hole in the pipe and were able to cut enough of the tree roots to allow me to turn on our water. He said he would come at 7:30am the next day to replace the damaged pipe. Mike and his assistant were terrific..they clearly know what they’re doing and nothing was damaged. By 10:30 all the dirt was back in the ground and they had seeded and cleaned everything up. If you’re looking for a team that say what they mean and do what they say look no further. Services Sewer repair

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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