4.9 of 5
Average of 136 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Booking page on rotorooter
AI summary of their website
Roto-Rooter provides plumbing, drain, and water cleanup services for residential and commercial customers in Poughkeepsie and nearby communities. The local operation is part of a North American network of company branches, contractors, and franchises that began in 1935.
From their website, rotorooter
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise technicians' professionalism and courteous manner
Completed repairs effectively
Helpful and friendly
Reviewers report prompt arrivals and quick service
Service prices as high
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, rotorooter.com, and Google
Booking page on rotorooter
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
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Hours as listed on Google; we have not checked them.
From Google
Samantha Linhardt
New Reasonable price | $400–600 Alex was very nice and knowledgeable. Let me know exactly what he was doing. Let me know what the price was right off the bat Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Samantha! We're glad to hear that Alex provided you with clear information and exceptional service. Your satisfaction is important to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Janet G
New Reasonable price | $1,600–1,800 Services Service not listed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Janet, for taking the time to leave a review. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
You NeverNewb
Great price | $600–800 Great and fast work. Excellent Job!! Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you for your kind words! We're glad to hear you were satisfied with the work and speed. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Alex Ruiz, RVP
Reasonable price | $600–800 Miguel was very knowledgeable and easy to work with. He did not try to upsell and was very honest. He even explained how to prevent this issue from coming back. Highly recommended. Services Sump pump repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Alex! We're glad to hear that Miguel provided you with knowledgeable and honest service. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Leo Fabio
$600–800 Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Leo, for taking the time to leave a review. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Crawford Torell
So kind, everyone I dealt with was patient and helpful and speedy with all communication
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Crawford! We're grateful for your kind words about our team's patience and helpfulness. Your positive experience means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Ken Debus
Reasonable price | $1,000–1,200 Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Ken, for taking the time to leave a review. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Karina Bravo
Reasonable price | $1,000–1,200 Simon was very thorough, patient and professional while servicing my home. Highly recommend him to anyone to resolve their plumbing needs.
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Karina! We appreciate your recommendation and are glad to hear that Simon provided thorough and professional service. Your feedback means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Gordana Savic
Fast and professional service. Would recommend highly.
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Gordana! We appreciate your kind words about our fast and professional service, and we're grateful for your recommendation. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Martina Deignan
The service person, Mark, was on time and was able to fix the problem pretty quickly.
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Martina! We're glad to hear that Mark was punctual and able to resolve the issue quickly. Your feedback is greatly appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Jean Baptiste Therasse
Simon is very professional he did a great job
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Jean! We're glad to hear that Simon provided you with excellent service. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
carlos padro
Simon is a great person told us everything he’s doing was very confident on what he’s doing. Stayed as long as he needed to stay to finish. The job will definitely call again. Services Drain cleaning, Plumbing pipe repair, Outdoor plumbing system repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Carlos! We're glad to hear that Simon made a positive impression with his confidence and dedication. We appreciate your kind words and look forward to assisting you again! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Elena Portalatin
The representative was courteous professional and very clean and neat. I've had a past horror story with this type of work before. I would recommend them to anyone they worked hard and they were respectful clear information about what was being done. They cleaned up everything afterwards. They had impeccable manners. They are an asset to your company! Services Toilet repair
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Elena! We appreciate your kind words about our representative's professionalism and attention to detail. It's wonderful to hear that your experience was so positive, and your recommendation means a lot to us. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Leida f
Reasonable price | $800–1,000 Needed a toilet removed, replaced and hauled away. Simon came to the rescue! He put in long day because the toilet is purchased from home depot was damaged. Despite the setback, Simon was friendly, professional and respectful of property. The job was done thoroughly and neatly. I am extremely happy with the service provided. Services Toilet installation
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Leida! We're so glad to hear that Simon provided you with friendly and professional service, even with the challenges faced. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Matthew Scott
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Matthew, for taking the time to leave a review. We appreciate your feedback! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Rosa Gonzalez
Great price | $600–800 I was very happy ! They came quick and on time. I was having an emergency and couldn’t get a plumber to come the same day and took a while to get back to me. I was able to book my appointment online. They came and fixed my problem right away. The price was very fair compared to the other places I called before.
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Rosa! We're glad we could assist you promptly during your emergency and that you found our pricing fair. Your satisfaction means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
William
Services Service not listed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you for your review, William. We appreciate your feedback and look forward to hearing more from you in the future. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Smith Family
Not sure Services Service not listed
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Smith, for taking the time to leave a review. Your feedback is appreciated! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Joyce Lockwood
Not sure | $1,000–1,200 This is my 2nd time using Roto-Rooter and they did not disappoint. Simon came today and unclogged my slow shower drain and sink. He went above and beyond. I highly recommend him and Roto-Rooter.
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Joyce! We appreciate your continued trust in Roto-Rooter and are glad to hear Simon provided exceptional service. Your recommendation means a lot to us! Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
From Google
Joe Eizikovits
Reasonable price they were Punctual, Well Priced and Did a phenomenal Job! Services Drain cleaning
Business reply
Roto-Rooter Plumbing & Water Cleanup
Thank you, Joe! We're glad to hear you found our service punctual and well-priced, and that you were pleased with the job we did. Thank you, Pat Swanson Customer Satisfaction Manager pat.swanson@rrsc.com
Showing 20 of 136 reviews
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From Google
Business reply
Roto-Rooter Plumbing & Water Cleanup
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