Getzville

4.8 of 5

Average of 299 Google reviews

Positive and negative reviews

  • Positive 286 reviews, 95% of all reviews
  • Negative 11 reviews, 4% of all reviews
  • Not counted 2 reviews, 1% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (716) 379-3938Visit website
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AI summary of their website

About Rapid Dry, Inc

  • 24/7 emergency service

Rapid Dry Restoration and Insulation Inc. serves homeowners in Greater Buffalo, including Getzville. Its work includes restoring homes after water or fire damage, mold remediation, cleaning carpets and other surfaces, refinishing hardwood floors, and installing insulation. The company also provides air sealing and related home improvement services.

Services

  • Water damage
  • Mold remediation
  • Fire damage

They offer

  • Free estimates
  • Upfront pricing

From their website, rapiddryservices.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"24/7 Emergency Services"
Water damage
"Rapid Dry Restoration and Insulation Inc. specializes in water, fire, and mold restoration that gets your home back to pre-loss condition as efficiently as possible."
Mold remediation
"We also perform mold remediation and sanitization to ensure a safe, healthy indoor environment after any type of moisture damage."
Fire damage
"Rapid Dry Restoration and Insulation Inc. specializes in water, fire, and mold restoration that gets your home back to pre-loss condition as efficiently as possible."
Free estimates
"Free estimates are available across Greater Buffalo."
Upfront pricing
"Clear pricing: Honest estimates and no hidden fees"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Friendly and professional staff

  2. Effective cleaning results

  3. Reviewers praise prompt response and quick service

  4. Fair or reasonable prices

What reviewers dislike

  1. Stains or odors unresolved

  • Written reviews used: 273
  • Made on October 25, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 379-3938Visit website
Book online

Booking page on book.housecallpro.com

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jane Mazurkiewicz 5 of 5

New Great price Noel did a great job cleaning our very old and dirty carpets. They look like new again Very satisfied. Friendly and efficient. Would not hesitate to recommend your service. Very happy with results.

From Google

Dana Mason 5 of 5

New Troy was so helpful! We called after hours and even though we were looking for a mold assessment and not a repair, he put us in contact with someone who could help us. He was very kind and understanding of our situation as well. I’m hoping we won’t need water removal or any of their other services, but if we do I feel confident that Rapid Dry will do a great job. Thanks again! :)

From Google

Jennifer Mclellan 5 of 5

New Great price Services Carpet cleaning

From Google

K M 5 of 5

New Great price Took a chance on Rapid Dry after Stanley Steamer let me down - they did an incredible job on both my carpet and couch! They both look brand new. Highly recommend!

From Google

keith blachowiak 1 of 5

New Generally dissatisfied overall. They didn't arrive when they said they would, they didn't send the number of technicians they said they would, they didn't finish when they said they would, and they didn't clean everything they said they would.

From Google

thomas huisgen 5 of 5

Reasonable price Noel was on time and cleaned a very dirty carpet that I thought was uncleanable. Services Carpet cleaning

From Google

Dennis Stasiak 5 of 5

Great price Very friendly, fast response and did excellent work. Highly recommend. Services Flood cleanup, Mold mitigation

From Google

Linda Swain 5 of 5

Today we had our carpets, sofa & recliner cleaned.. our technician was Noel. He did a fantastic job. He is an asset to your company. I also did a post on Facebook if anyone is in need of your services, top notch!!! Services Upholstery cleaning, Carpet cleaning

From Google

Janet 5 of 5

Reasonable price Noel did our job and worked non stop and was thorough. They removed all damaged wood furniture, manipulated all of our totes and belongings and sanitized everything. They left dehumidifier and commercial fans running and will return to pick them up and check all is dry. I'm extremely pleased with the work and professionalism. Services Flood restoration, Flood cleanup, Mold mitigation

From Google

ann zorn 5 of 5

Sewage back up Thursday night. Call answered Friday morning. Power wash and microbial spray completed by 10:30 Saturday. All other vendors unavailable for 6 days if at all. Professional, good communication, very reasonable cost, would highly recommend this service. Locally owned is often best value. Services Flood cleanup, Mold mitigation

From Google

Michelle McDonald 5 of 5

Reasonable price The tech, Noel, was friendly and respectful. The rug looks great. Thank you. Services Carpet cleaning Response time 0–1 hr

From Google

Xenia chu 5 of 5

Noel was professional and quick, he went over the process and did a great job!

From Google

Christy Chavarria 5 of 5

From Google

Christina Ford 5 of 5

I had Noel and he did a fantastic job brought my area carpets back to life I have very muddy furry pets and you can’t even tell anymore!!! Thank you looking forward to your services again!!! Services Water removal, Carpet cleaning, Pet stain & odor removal

Business reply

Rapid Dry, Inc

Thank you, Christina! We're so glad to hear that Noel did a fantastic job reviving your area carpets. It's great to know that your furry friends' muddy messes are no longer visible. We look forward to serving you again!

From Google

Ted Campas 5 of 5

Business reply

Rapid Dry, Inc

Thank you, Ted, for taking the time to leave a review. We appreciate your support!

From Google

stacey jackson 5 of 5

Great price Mr. Noel is so very nice, he did an amazing job Thanks again Noel Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Carpet cleaning, General carpet cleaning, Upholstery cleaning, Pet stain & odor removal

Business reply

Rapid Dry, Inc

Thank you so much for the 5 star review on our carpet cleaning service, Stacey! To show our gratitude, I'm going to note on your account a 30% discount on any service in the next six months!

From Google

Abdul-Aziz Rashad 5 of 5

Business reply

Rapid Dry, Inc

Thank you, Abdul-aziz, for taking the time to leave a review. We appreciate your support!

From Google

Robert Hauser 5 of 5

Rapid Dry (Troy) was hired by us to restore our old and carpet covered Hardwood Floors. Due to dog pee stains they were forced to remove all the hardwood in the living room but just refininshing in the 3 bedrooms. Also I requested new hardwood to be installed in the hallway. When their man (Cole) showed up all by himself I had my doubts right from the get go. But Cole was like a one man wrecking crew removing ALL the carpeting throughout the house. We left our home for 3 days while on vacation and Cole had the security code to come and go as he needed. He sent us updating pics of his work while we were on vacation showing his progress. What he didn't know was one pic captured the clock on the living room wall was indicating it was 1:50 AM because it was pitch dark outside thru the living room window. This young man was still on the job 'Getting R Done' I'm guessing Cole to be around 25-30 years old and if more of our youth worked this hard our country would be so much better off. His professional skills were EXCELLENT and his eye to detail was also EXCELLENT. He basically did this big job all by himself and I am very pleased with his work. I was lucky to get Cole from Rapid Dry but better yet Rapid Dry is lucky to have a man that loves to work. He never even stopped for lunch, just kept on going. My wife felt sorry he didn't eat for sometimes 12 hours or MORE so she would send him off with slices of pizza and ice tea she made.

Business reply

Rapid Dry, Inc

Thank you, Robert, for sharing your wonderful experience! It's great to hear how impressed you were with Cole's hard work and dedication. We truly appreciate your kind words and are glad you and your wife could support him during the process. Your satisfaction means a lot to us!

From Google

dnavinnie 5 of 5

Reasonable price Sam did an amazing job for me. My wood floor was giving him trouble with the poly coat so he did my whole floor by hand and it turned out beautiful. I would recommend him for any wood floor. Services Flood restoration

Business reply

Rapid Dry, Inc

Thank you, Dnavinnie! We're glad to hear that Sam did such an amazing job on your wood floor. Your recommendation means a lot to us!

From Google

Jeffrey Vito 5 of 5

Did a great job. They were fast and very knowledgeable. Services Mold cleaning

Business reply

Rapid Dry, Inc

Thank you, Jeffrey! We appreciate your kind words about our team's speed and knowledge. Your support means a lot to us!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Rapid Dry, Inc

From their website, rapiddryservices.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"24/7 Emergency Services"
Water damage
"Rapid Dry Restoration and Insulation Inc. specializes in water, fire, and mold restoration that gets your home back to pre-loss condition as efficiently as possible."
Mold remediation
"We also perform mold remediation and sanitization to ensure a safe, healthy indoor environment after any type of moisture damage."
Fire damage
"Rapid Dry Restoration and Insulation Inc. specializes in water, fire, and mold restoration that gets your home back to pre-loss condition as efficiently as possible."
Free estimates
"Free estimates are available across Greater Buffalo."
Upfront pricing
"Clear pricing: Honest estimates and no hidden fees"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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