Massapequa

5.0 of 5

Average of 21 Google reviews

Positive and negative reviews

  • Positive 21 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About PuroClean of Massapequa

  • 24/7 emergency service

PuroClean of Massapequa provides property restoration for homes and businesses across Massapequa, Long Island, and New York City. Its services address water, fire, and mold damage, along with biohazard cleanup. The locally owned business works with property owners and insurance providers during recovery.

Services

  • Water damage
  • Mold remediation
  • Fire damage
  • Cleaning belongings

They offer

  • Free estimates

From their website, puroclean.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"PuroClean of Massapequa offers 24/7 emergency services, 365 days a year including holidays and weekends, to mitigate property damage disasters."
Water damage
"PuroClean of Massapequa provides full water damage remediation services."
Mold remediation
"Our experts provide water damage remediation, fire damage restoration, mold remediation."
Fire damage
"Our experts provide water damage remediation, fire damage restoration, mold remediation."
Cleaning belongings
"The cost of commercial restoration depends on factors like the extent of damage, size, and complexity of the property, and whether reconstruction or contents cleaning is required."
Free estimates
"Request On-Site Estimate"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional and knowledgeable service

  2. Responsive and prompt service

  3. Reviewers praise clear communication and explanations

  4. Neat cleanup and respectful care

  • Written reviews used: 21
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, puroclean.com

Call (516) 604-1200Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Susan M 5 of 5

Ray was amazing. Thoroughly looked over the place and tested for water damage, put fans and dehumidifier out to dry everything and cleaned everything up. He was so nice and made sure we were all ok. Great communication as well. I highly recommend PuroClean Positive Professionalism

Business reply

PuroClean of Massapequa

Susan, Thank you for the positive review!!!...So glad that we were able to help you and your family during this very stressful time, after having a broken water pipe that flood your home.

From Google

Virginia Johnson 5 of 5

I recently used PuroClean of Massapequa for a biohazard cleaning of my attic after it was occupied by a raccoon. I was extremely impressed with the level of professionalism and expertise of the owner Salvatore Pusateri and his team. They arrived on time, fully equipped, and ready to handle the task at hand. Salvatore was friendly and compassionate, making sure to explain the process and address any concerns I had. They worked quickly and efficiently and the results were beyond my expectations. The area was thoroughly cleaned and sanitized. I highly recommend PuroClean of Massapequa to anyone in need of their services. Positive Responsiveness, Punctuality, Professionalism, Value Services Service not listed

Business reply

PuroClean of Massapequa

Virginia, we are so happy that we were able to assist you with getting your family's home safe and sanitary, and that you were so pleased with the results… Thank you for the wonderful review!!! It was a pleasure working with you!!!

From Google

Michael Hunter 5 of 5

It was a pleasure dealing with Puroclean. Sal and his company were knowledgeable, professional, responsive and the end product was great. I would highly recommend using Puroclean. Sal was honest in his approach and very easy to deal with from start to finish. Puroclean made sure that my home was protected during the entire project and cleaned up leaving no trace once they were finished. I would 100% use Puroclean again if needed and would recommend to anyone in need of their services. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold cleaning, Mold remediation, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Hey Michael, Thank you for your reply!!! I was a pleasure working for you and providing you with a service level that met and exceeded your expectations.

From Google

Martin Hendershot 5 of 5

Sal and his team were a pleasure to work with. He made what could have been a stressful process very straightforward and easy. I highly recommend working with him. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold cleaning, Mold mitigation, Mold remediation, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Thank you, Martin for your wonderful review...Glad that we were able to resolve your issues with minimal disruptions and that you were satisfied with the results!!!

From Google

Michael brandt 5 of 5

Sal is a professional and wonderful to communicate with. He is diligent and punctual. We had a bad mold contamination in our playroom and now it’s free of mold. My wife and I stressed a lot over this unfortunate event but Sal put our worries at ease. He is affordable and a great value for the money. Thank for all your help!

Business reply

PuroClean of Massapequa

Michael...Thank you for this very positive review!!! I am glad that we were given the opportunity to resolve your Mold damage issues that were a result of a long-term water leak. I was so happy to see that the final mold test results were clear of any existing mold spores and that we could get your household back to normal for you and your family.

From Google

Dave Dobbins 5 of 5

PuroClean of Massapequa is a First-Class service and should be at the top of anyone's list when searching for a restoration company. Sal was extremely knowledgeable and willing to answer all the questions I had about the mold growth in my crawlspace. Sal personally treated and removed the mold that was growing in addition to offering solutions to help prevent mold from coming back. If you are looking for a professional, I would HIGHLY RECOMMEND reaching out to Sal at PuroClean of Massapequa. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold cleaning, Mold damage restoration, Mold mitigation, Mold remediation, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Thank you for such a wonderful review. Again, it was a pleasure working with you to resolve your persistent Water Damage issues, and subsequent Mold Damage issues that resulted from it.

From Google

Nick Murgolo 5 of 5

Honest fast reliable service. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Carpet cleaning, Flood cleanup, Flood restoration, Mold remediation, Water damage-related cleanup & repair, Water damage-related mold removal, Water removal

Business reply

PuroClean of Massapequa

Thank you for your review, Nick...PuroClean of Massapequa was happy to help you and Michelle with the water damage to your property from your broken bathroom water pipe. We are glad that you were satisfied with our service!!!

From Google

Lisa 5 of 5

EXCEPTIONAL, OUTSTANDING service from PuroClean Massapequa! Our hot water heater broke, water flooded our laundry room. Sal was quick to respond and take action. He’s professional, knowledgeable and hardworking. Sal is also dedicated to making sure you understand the restoration process. I couldn’t have picked a better company to do business with. PuroClean turned our unfortunate stressful situation into just a walk in the park. Thanks Sal for keeping us sane throughout all this. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair

Business reply

PuroClean of Massapequa

Lisa, thank you for this wonderful review...I am glad that you and Peter were satisfied with the cleanup of the flood water damage that you experienced with the broken water heater...It was a pleasure working with you!!!! Thanks again for choosing PuroClean of Massapequa!!!

From Google

Robert Cohen 5 of 5

Came home from a weekend away to find pipes had frozen then burst in the attic and water was pouring into the house & garage. I Called PuroClean of Massapequa and spoke to Sal. His crew showed up first thing and immediately began cleaning and removing all of the wet/damaged sheetrock, insulation and other debris. Sal and his team were professional, courteous and worked expeditiously to clean the mess. Highly recommend them. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flood cleanup, Water damage-related cleanup & repair, Water removal

Business reply

PuroClean of Massapequa

Robert, Thank you for your wonderful review… we are glad that we were able to assist you and your family with getting the water damage issues resolved, ASAP so that you could get your lives back to normal…hope all goes well with the reconstruction!!!

From Google

Kieran Lynch 5 of 5

I called Sal Pusateri at Puroclean Massapequa to address smoke residue in a home from a smoker. Sal came in and gave his professional advice on how he would handle removing odors and staining from nicotine in the walls that just wouldn’t come out with normal cleaning. It was in the closets, the radiators and elsewhere. He was thorough and honest, limiting the remedies to what was actually necessary instead of pushing every possibility. He advised me on what he could do, what would be redundant and what I could handle myself if I wanted to save money. He cleaned all agreed upon surfaces and used an ozone treatment that removed any trace of the smell or stain. From consultation to pre-work inspection to the completed treatment, Sal was helpful, knowledgeable and flexible. I’m thrilled to no longer smell the odor or see the stains and wish every person who worked on the house was like Sal. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

Business reply

PuroClean of Massapequa

Kieran…Thank you for this wonderful review… it was a pleasure working with you …I thank you for the opportunity to assist you and your family in resolving a long standing smoke odor issue that was both annoying and unhealthy to all that lived in your home.

From Google

Jennifer Rice 5 of 5

Not only is Sal at PuroClean knowledgeable and reliable, he's honest. That is not an easy quality to find - especially when you're needing urgent assistance. Sal was very communicative and shared where we had the issues and came up with a fast and affordable solution - he was great! I highly recommend him and PuroClean. They're Top Notch! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Jennifer thank you for this wonderful review. It was a pleasure meeting and working with you.

From Google

Gerry Gaeta 5 of 5

PuroClean is one of the most professional companies I have worked with in the longest time. Sal and staff immediately diagnosed the issue. They worked tirelessly in a small space. They were thorough clean and respectful to prepping my home for the work that was required. Do not use anyone else this company knows what they are doing and resolved completely to above my expectations. I wish more companies operated like PuroClean a delight to work with. Thank you Sal and staff. I would highly recommend this company. Services Water damage-related cleanup & repair, Mold inspection

Business reply

PuroClean of Massapequa

Gerry, working with you and Chuck was a pleasure. We appreciate your wonderful review and are glad that we were able to meet and exceeded your expectations...

From Google

Klee_ of_ C 5 of 5

5 Stars are not enough to describe my satisfaction with Sal at PuroClean. From initial contact through job completion, he was professional, polite, reliable and honest. He did a thorough inspection, cleaning & sealing of a 65 year old crawl space & left it better than it was in 1956! His rate was beyond fair; it was amazing. Most of all, Sal was a pleasure to deal with. I'd call no one else if I were you. Thank you, Sal! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection

Business reply

PuroClean of Massapequa

Carol, Thank you for this wonderful review...it was a pleasure meeting you and working with your family on restoring your home.

From Google

Linda Stillwell 5 of 5

It was a job well done with a pleasant attitude. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Thank you Linda, we appreciate your kind words and positive review!

From Google

Mike Murphy 5 of 5

I found them very responsive, professional and neat. Explained carefully all services performed and why. I would highly recommend them to anyone needing a professional and responsive restoration and water cleanup. I have used other firms in the past and this franchise of PuroClean has done the best job of any others. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Junk removal, Hazardous waste removal & disposal, Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Mike, it was a pleasure to be able to assist you and Barbara with getting your home back to normal. I hope that all went well with your reconstruction! Your review is very much appreciated!!!

From Google

Lou Simone 5 of 5

Sal and the rest of the PuroClean team were amazing! They were very responsive, accommodating, professional, and sensitive to a very difficult situation (severe flooding in our house from Hurricane Ida). Our home flooded with nearly 6 feet of water and sustained major damage. Our family felt overwhelmed with the degree of cleanup and demo that was required as mold was quickly forming in our house. Sal and his team were incredible in handling the remediation, all while being sympathetic to our concerns and extremely frayed nerves. Highly recommend these guys for your cleanup needs! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Junk removal, Hazardous waste removal & disposal, Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal, Sewage cleanup

Business reply

PuroClean of Massapequa

Thank you for kind words and recommendation Lou. It was a pleasure to assist you and your family in your time of need.

From Google

Deb Reicher 5 of 5

Sal went above and beyond. He made a very stressful situation more manageable. He is honest, compassionate, and reliable and completed the job ahead of schedule. He exceeded my expectations and I would absolutely use him again and give him and his company my highest praise and recommendation. Thank you Sal!!! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Thank you Deb, we at PuroClean strive to provide the best possible service to our customers, and we are so happy that we were able help alleviate your stress, and exceed your expectations.

From Google

Joanne Tzinivis 5 of 5

It was a very stressful situation with a sewage pipe break in my mothers basement on a holiday weekend 7/03/21. We couldn't have been any more satisfied with the prompt response received. PuroClean was able to put our minds at ease with their experience and professionalism to get the job done with their high level of knowledge. We were more than grateful they they were able to come to our rescue! Thanks again Positive Responsiveness, Punctuality, Quality, Professionalism Services Junk removal, Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal, Sewage cleanup

Business reply

PuroClean of Massapequa

Joanne, it was a pleasure being able to assist you and your Mother in your time of need...We at PuroClean always strive to achieve the best results for our customers, and we are glad that you were satisfied with our results.

From Google

Karen Kogel 5 of 5

We have a 1989 38ft Sea Ray aft cabin with original seats and interior.The owner Sal did a awesome job .He made the seating look like new and removed all mold and water stains from the boat. He showed up on time and was very professional. We could not be more pleased and highly recommend him. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal

Business reply

PuroClean of Massapequa

Karen and Mike, it was a pleasure restoring your Yacht and working for you. Thank you for your review!

From Google

Ed Johnson 5 of 5

SAL of PuroClean of Massapequa did a wonderful job of removing a mold problem that we had. His company was very professional with their services, reliable. Neat and clean doing the work with outstanding results. I would highly recommend this company and his staff, we were very impressed with the results. Services Water damage-related mold removal

Business reply

PuroClean of Massapequa

Thank you Ed for that wonderful Review. It was a pleasure being able to meet and exceed your expectations on the cleaning and satisfactory completion of the Mold issues that you were experiencing.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About PuroClean of Massapequa

From their website, puroclean.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"PuroClean of Massapequa offers 24/7 emergency services, 365 days a year including holidays and weekends, to mitigate property damage disasters."
Water damage
"PuroClean of Massapequa provides full water damage remediation services."
Mold remediation
"Our experts provide water damage remediation, fire damage restoration, mold remediation."
Fire damage
"Our experts provide water damage remediation, fire damage restoration, mold remediation."
Cleaning belongings
"The cost of commercial restoration depends on factors like the extent of damage, size, and complexity of the property, and whether reconstruction or contents cleaning is required."
Free estimates
"Request On-Site Estimate"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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