4.4 of 5
Average of 55 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional and knowledgeable staff
Reasonable prices
Prompt responses and service
Clean, well done work
Reviewers report poor customer service
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Kati
Reasonable price | $200–400 Steam pipe repair for radiator! In & out in under an hour! Boom! Done! ✅ Services Plumbing pipe repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you, Kati, for highlighting the swift steam pipe repair. We appreciate your recognition of our team's efficient service.
From Google
Ernest
I have been doing business with Maxwell Plumbing for many years and I can surely say that when it comes to Maxwell Plumbing they have always been able to complete the service they were called for.
Business reply
Maxwell Plumb Mechanical Corp.
Ernest, we value your continued trust over the years. Thank you for recognizing Maxwell Plumb Mechanical Corp.'s consistent service completion.
From Google
35 East 84 Street
Reasonable price Tony and Adrian were great, very professional and clean. My tenant was happy with the final result Services Plumbing leak repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for acknowledging Tony and Adrian’s professionalism. We are pleased the outcome met your tenant’s expectations.
From Google
Katherine
I contacted this company because they have both a plumbing and HVAC division. Unfortunately, I had a negative experience. The technician arrived to hear a loud vibration in the bathroom wall, pulled back and the exhaust cover and told me I would need construction for what was vibrating. He then opened the bathroom ceiling access panel and told me the vibrating compressor was exacerbating the noise and said he would refer this to the HVAC division. Other than that, I found him extremely dismissive saying he only could deal with one issue at a time and that was what he heard at that moment. Then he told me he was going back to see the super who DOES NOT oversee this apartment. Maxwell responded to me only after I reached out to them to say they could not take on the job, which I did not offer them. There was no follow up on their own. When I asked for the diagnosis of what was heard, they denied the interaction trying to say that I gave them a description, which was completely untrue and for which I have video recordings. The visit was with the full approval of building management and ownership, so not sure what’s going on there. I thought I had hired a reputable company and expected a higher standard of integrity. While it’s perfectly fine to decline a job, even if it wasn’t offered, the denial of the verbal diagnosis after meeting with a super who does not oversee all apartments including this one is very concerning. Proceed with caution.
From Google
Shelley Ortega
Not sure In March 2022, our building management company hired Maxwell Plumbing to inspect and repair a bathroom leak in our apartment. During the repair, they replaced the plumbing with poorly fitted PVC piping. Unfortunately, four years later, the pipes became severely corroded and clogged, ultimately requiring a full replacement. My advice to anyone dealing with home repairs with Maxwell Plumbing: be present if you can, ask questions, and inspect the work being done. I wasn’t home during the repair, and looking back, I wish I had been more involved. Taking the time to verify the quality of the work upfront can save you from ongoing plumbing issues and costly repairs later on. Services Plumbing pipe repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for your feedback. We’re sorry to hear about your experience.The work referenced was performed in 2022 at the request of the building’s management company. Given the time that has passed, we are unable to determine the cause of the issues described based on the information provided.We take pride in our work and would welcome the opportunity to review the original service records and discuss your concerns. Please contact our office and ask for management.Thank you,Maxwell Plumb Mechanical Corp
From Google
C.J.
Worked with Maxwell for years at multiple buildings. Very professional and reliable
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for recognizing our professionalism and reliability over the years. We value your continued trust in our team.
From Google
Grzegorz Wos
From Google
Alfredo Perez Jr
Plumbers are efficient and I have relied on them for over 20years Services Plumbing pipe repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for trusting our team for so many years, Alfredo. We value your continued reliance on our plumbing services.
From Google
Alfredo Nolasco
Not sure Services Service not listed
From Google
Luke Kolodziejczyk
Services Plumbing leak detection, Plumbing pipe repair
From Google
HUGO ECHEVERRY
Reasonable price | $1,000+ Good work, clean and knowledgeable. Services Plumbing pipe repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for highlighting our team's attention to detail and expertise, Hugo. Your feedback is appreciated.
From Google
Jose Desouza
Reasonable price | $1,000+ It is great working with Maxwell, easy and efficient. Services Water heater installation
Business reply
Maxwell Plumb Mechanical Corp.
Thank you, Jose. We appreciate your recognition of our efficient and straightforward approach at Maxwell Plumb Mechanical Corp.
From Google
Gerson Camacho
Reasonable price Been working with this company for a while now. Very professional and courteous, guys know their stuff. All the plumbers I’ve worked with so far speak highly of the owner. I’ve had great experiences with everyone, especially Allen and Mikael(sp?) and Thomas. Services Sewer repair
Business reply
Maxwell Plumb Mechanical Corp.
Thank you, Gerson, for recognizing our team's professionalism. We appreciate your experiences with Allen, Mikael, and Thomas being positive.
From Google
Edgar Estupinan
Reasonable price | $1,000+ Special things to Veronica and Frank, who are always very helpful and of course to all their plumbers for being responsive and professional. Services Plumbing leak detection
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for acknowledging Veronica, Frank, and our plumbers. We value your appreciation of their responsiveness and professionalism.
From Google
Frankie Rubio
Reasonable price | $1,000+ Services Water heater installation
Business reply
Maxwell Plumb Mechanical Corp.
Perfect ratings are what we live for! We were glad to be of service.
From Google
Aja Jusino
Reasonable price | $1,000+ Boiler was down. No heat or hot water. Maxwell staff was able to fix when every other vendor said the entire system had to be replaced. The staff is ALWAYS friendly, knowledgeable, and willing to go above and beyond. Maxwell will always have me as a customer. Services Service not listed
Business reply
Maxwell Plumb Mechanical Corp.
Aja, we appreciate your trust and support. Our team is always here when you need dedicated service and clear expertise.
From Google
Eglusel Adili
Business reply
Maxwell Plumb Mechanical Corp.
Thank you for the 5-star review! We always appreciate the feedback.
From Google
Berty C.K.T.
Beautiful and Professional Team !!! EXTREMELY SATISFIED !!! with a team ( Tony & Adrian) like that, MAXWELL PLUMB. will be always appreciated!!
Business reply
Maxwell Plumb Mechanical Corp.
Your enthusiasm means a lot! Tony and Adrian are glad to have made such a positive impact on your Maxwell Plumb Mechanical Corp. experience.
From Google
Angelo Woodcock
Excellent Service today from the Crew, traced and resolved a few leaks we were having. Great Communication as well, Thanks for your Services Services Plumbing leak detection, Plumbing pipe repair
Business reply
Maxwell Plumb Mechanical Corp.
Angelo, thanks for recognizing our crew’s efforts and clear updates. We appreciate your feedback on the thorough leak work and communication.
From Google
Chris G
Plumbers came for emergency service over the course of two days. Mechanics were very knowledgeable and detailed. They found and fixed issues other mechanics did not and got my boiler working perfectly. Services Plumbing leak detection, Plumbing leak repair, Service not listed
Business reply
Maxwell Plumb Mechanical Corp.
Chris, thanks for trusting us during your emergency. We're glad our team’s thorough approach restored your boiler’s performance.
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From Google
Business reply
Maxwell Plumb Mechanical Corp.
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