From Google
Margaret Young
Reasonable price | $1,000+ Mr Latty is very thorough and efficient every time I need help with the plumbing I call that company Services Outdoor plumbing system repair, Water heater repair
4.0 of 5
Average of 33 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Friendly and attentive service
Reviewers praise professional and knowledgeable staff
Reviewers report calls and appointment requests go unanswered
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Margaret Young
Reasonable price | $1,000+ Mr Latty is very thorough and efficient every time I need help with the plumbing I call that company Services Outdoor plumbing system repair, Water heater repair
From Google
Andrew gunna
Reasonable price | $1,000+ Services Water tank installation
From Google
Ronnett Ballard
Business reply
Latty's General Plumbing Contractors Corp
thank you
From Google
Mike Chan
Ian is a very fair man. He had someone came out to fix my water heater and now my Grandma has hot water. I will definitely be calling him again if anything happens. Good people
Business reply
Latty's General Plumbing Contractors Corp
thank you mike
From Google
Dennis
Business reply
Latty's General Plumbing Contractors Corp
thank you
From Google
LL M
I called Latty's to get my building's gas turned back on because there was a leak detected in one of the apartments and, as a precaution, Con Ed had shut off gas to the entire building. Ian came out himself to assess the job, described to me what he'd need to do, and the time frame necessary to get materials and complete the job. Within a day or two I had a quote. Latty's started a few weeks later. The job itself was pretty involved. Plumbers from Latty's came out on multiple occasions to do work, including a mandatory asbestos inspection, remove the original meters, lower the riser to meet new code, install new meter bars, valves and plumbing, check and recheck for leaks, and make tweaks to the system as required by Con Ed. They CC'd me so that I could view the updates from Con Ed as they went back and forth to ensure the work met the new city code. Throughout this, they were professional and competent. Not only the plumbers themselves, but also Latty's office support staff were helpful in completing the process and answering my questions. The end result was that the city, and then Con Ed, came out to inspect and gave the building the greenlight for gas turn on. Latty's gave me dates in advance, and a representative from them was present on each occasion. Before settling on these guys, I was in the wild for a bit trying to find plumbers who knew what they were doing. Once the job started and I saw their work, I knew the job would get done. It was a relief. I plan to call on them again for any future plumbing/HVAC needs. Latty's Plumbing gets 5 stars. Thanks, guys. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair
Business reply
Latty's General Plumbing Contractors Corp
thank you
From Google
D Johnson (Q45bx)
Business reply
Latty's General Plumbing Contractors Corp
thank you
From Google
Chaqlat A
Called this company, discussed my issue, even sent him images as discussed. He stated that he would call back and NEVER did. Called several times and he continued to forward my calls. If company is unable to handle the job its best to let the customer know instead of continuously forwarding the calls. Very rude and unprofessional!!! Negative Responsiveness
From Google
Swabys Clothing
Nice place
From Google
Jay Hunt
Never again. Do not use this company unless you like bad service.
From Google
M M
There was a leak on the domestic water line in my building, and they arrived two hours later and don't finish on time. At least when they go home, they can take a shower immediately but imagine other laborer workers who were outside sweating the whole day and still have to wait two or three hours later close to dinner time or after? Ridiculous. Negative Punctuality
From Google
Ken Miller
STAY AWAY!!!!!! Absolute worst plumbers you will ever hire. They replaced my floor flange 4 times in 2 months and I still had to have someone else fix it. Replaced my tub and it wobbles and isn't level. They told me it's not their responsibility, now they don't return calls or emails and I will need someone else to fix the rest of their messes. As an example of the frauds that they are, they claim to be BBB accredited on their website while BBB lists them as not BBB accredited. Negative Responsiveness, Punctuality, Quality, Professionalism, Value Services Shower installation, Toilet installation, Toilet repair, Service not listed
From Google
Mrs. Kerry Lynn Salcedo
This is the only company my husband and I use for our plumbing needs. I’ve been a customer for years. One of the plumbers, Mr. Terry, comes early or on time, does the work quickly, and is professional.
From Google
William Fabian
From Google
Luis Cajilema
From Google
Shirley Hazim
They helped me understand my boiler issues and fixed it. Thank you!
From Google
N Titus
Just went in to get information and the lady at the front desk was very professional, it was refreshing.
From Google
Joan Gil
Highly disappointed, I've sent requests for appointments via website and I've spoken twice to employees requesting an appointment and I've gotten no response. They always promise to call back but never actually do. I really thought by the reviews that they'd be more responsive, and I'm highly disappointed that they're not.
From Google
Nickeisha Davis
From Google
Edmon Safdie
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From Google
Business reply
Latty's General Plumbing Contractors Corp
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