Krd Plumbing

From Google

Reasonable price | $1,000+ I have hydronic floor heating in my home and needed a new boiler. I decided to go with a Viessmann combi boiler system so I went to the Viessmann website and found local dealers. I discovered after getting a number of different quotes that knowledge of floor heating is not widespread. When Nate from KRD came out it was clear he was very knowledgeable about radiant floor heating. His price was reasonable, his knowledge was excellent so I went with him and KRD. I’m glad I did. His employees were professional, knowledgeable and did a great job. They went above and beyond in my opinion. For example, I was not home when they finished the job so I called and asked if they could send someone out to explain the new boiler and they quickly did. It’s been a little over 3 months since they installed the new boiler and everything is working great. Can’t recommend KRD enough. Services Service not listed

From Google

My hot water tank stopped supplying hot water on 12/19. They called a guy out the next day, which was a Saturday. He came and lit the pilot light, I told him that it would go out since I did that already. He then noticed water coming from the control valve and said they would order a replacement part. I never heard back from them on Monday so I called in the late afternoon, to find they hadnt even ordered the part and said it wouldn't be in till after the holiday. Then billed me a 140 dollars just for coming to my house to light the pilot light and leaving. Scam business.

Business reply

KP

Krd Plumbing

We’re sorry to hear about your frustration and appreciate the opportunity to clarify what occurred. When our technician visited on Saturday, December 20th, he responded during a period of exceptionally high emergency call volume, with our team working overtime to restore hot water and heat for customers during the holiday season. During the visit, the pilot light was found to be out and was safely relit, restoring hot water at that time. While on site, the technician also noted that the water heater was very old and showing signs of failure, including leakage at the control valve. These conditions are consistent with a unit that is at or beyond its expected service life. In situations involving aging equipment with multiple signs of failure, we typically discuss options with the homeowner, including repair versus replacement, before proceeding. Because of the age and condition of the tank, replacement was discussed as a likely long-term solution. We understand how stressful it can be to lose hot water, especially during the winter and around the holidays. While we respectfully disagree with the characterization of our business, we stand behind the professionalism of our technician and the work performed. We remain committed to honest service, clear communication, and doing our best to help every customer—even when outcomes are not what anyone hoped for. We wish you the best moving forward and appreciate the opportunity to respond.

From Google

Installed everything in my new home, now it's 2yrs later & I have a problem. Called them and they came down the same day and repaired my issue.. great company!

Business reply

KP

Krd Plumbing

Thank You Mike for the great review, and hope to work with you in the future.

From Google

Shout out to these guys, another company told me in the dead of winter the part I needed was 6 weeks out they told me to go buy space heaters til then. Next day I called KRD 20 minutes they were at my house taking pictures 2 hours later they were back with the part I needed.

Business reply

KP

Krd Plumbing

Thank You So much for the fantastic review we really try to help our customers we hope all is well and are here for you if needed in the future.

From Google

From Google

Friendly, courteous & knowledgeable. Nice job.

Business reply

KP

Krd Plumbing

Thank You for a great review

From Google

excellent service always gets the job done

Business reply

KP

Krd Plumbing

Thank you for your review Tony!

From Google

KRD plumbers are honest and helpful. Their plumbers are personable and able to talk through problems . This company is reputable and very fair to all customers. 5 stars

Business reply

KP

Krd Plumbing

Elizabeth, thank you so much for your review and for choosing KRD Plumbing, Heating, and Cooling!

From Google

Great service, fair pricing and very reliable. I would not hesitate to recommend KRD.

Business reply

KP

Krd Plumbing

Thank you for your review John!

From Google

These guys are Great!!!

Business reply

KP

Krd Plumbing

Thank you for your review Tara. Happy Holidays!

From Google

Fantastic service. Fast and reliable.

From Google

I reached out as we had just purchased a home and knew that the boiler hadn't been services in a few years. I called to make an appointment and they were out the next day. The technician was very knowledgeable and in addition to servicing the boiler and cleaning it out, he took the time to walk me through the whole system, showed me how the zones worked, checked the rest of the installation and pointed out some of the good points, as well as things to keep an eye on. He also reviewed the connected hot water tank and offered some suggestions that I could do myself. The cost of the service call was very reasonable, and I'm glad to find an HVAC contractor I can count on. Thanks for the great service! Positive Responsiveness, Punctuality, Professionalism

From Google

Called them for what I thought was a issue with a brand new house. They arrived and it was a simple fix that I wish I would of thought of now. The fix took all of 5 mins but I was charged $130 for service call. They didn't bring any parts or have to use any tools for my issue. I appreciate their honesty but wish the cost wasn't so much. I was thinking $50 but not $130.

Business reply

KP

Krd Plumbing

I’m sorry to hear that you didn’t see the value in the service we provided. What matters most to us is that your issue was fully resolved, and it does sound like our technician was able to remedy the problem you were experiencing. We always strive to deliver the best possible service for our customers. Sometimes that involves installing new parts, and other times it requires something far more valuable: the years of experience and technical knowledge to recognize when a repair doesn’t need a stack of materials, just the right adjustment. While we understand the instinct to equate value with parts used, the truth is that you were charged for the expertise that correctly diagnosed and fixed the issue on the spot — something that isn’t always easy, and something that prevented unnecessary costs or repeat visits. We stand behind the work performed and the skill it took to resolve your issue efficiently. If you have any questions, we’re happy to discuss them further.

From Google

Responded quickly for an emergency w our furnace. Very professional and took the time to explain exactly what needed to be done. Positive Responsiveness, Punctuality, Quality, Professionalism, Value

From Google

Great service. Have used them at home as well as at my business. Positive Responsiveness, Quality, Professionalism Services Water heater installation, Service not listed

From Google

Hired them replace most of the cast iron sewer line and and add connections for future plumbing projects we have in mind. While doing the work they ran into a couple small issues which they were prepared for and they did not cause any delays in completing the work, nor were they a huge additional expense. Quality of work was great, very professional and thoroughly explained all the work they did. Positive Quality, Professionalism, Value Services Plumbing pipe repair

From Google

Called when I had observed ground water coming up through the floor drain in my basement, they arrived shortly after and gave me a quote on the spot beating out other companies and we set up a day to do the work needed to get things back to normal, the work they did was quality Nate and the crew were professional and efficient, I will definitely be using them for my plumbing needs in the future! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sump pump installation

From Google

Far less expensive than other companies for my new tankless heater. Although the heater had a noise problem after it was installed, the tech and owner worked with the manufacturer until they replaced the unit. Techs are courteous and did a clean install. Positive Quality, Professionalism, Value Services Water heater installation

From Google

Very knowledgeable, they were able to figure best case scenario as my house don't have prints. Did a great job and am currently looking to hire them again this or next week.

From Google

Great work great price.