Silver Creek

4.6 of 5

Average of 30 Google reviews

Positive and negative reviews

  • Positive 27 reviews, 90% of all reviews
  • Negative 3 reviews, 10% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quick responses and service

  2. Friendly and helpful service

  3. Reviewers praise thorough and knowledgeable service

  • Written reviews used: 25
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 934-4863

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Details

Hours
Hours not listed

Reviews

From Google

John Velzy 5 of 5

Very friendly, thorough and knowledgeable service. Services Service not listed

From Google

Kevin Domes 5 of 5

Services Service not listed

From Google

Erin Forthman 5 of 5

Amazing and fantastic service

From Google

Richard White 5 of 5

Over the years, Guarcello's have been my first call for all of my plumbing and HVAC needs. They have always responded as soon as possible. I would like to just give a big shout out to Bob, Joe and Pat for the great job that you do!

From Google

Julie Clark 5 of 5

Excellent service and staff.

From Google

Ronald Malacaro 5 of 5

Their service was guick and thorough. Joe was very helpful , especially when dealing with multiple problems. I have have used them many times and I will keep going back to them. Positive Professionalism Services Plumbing pipe repair, Water tank installation

From Google

Sharon Parker 5 of 5

Excellent

From Google

Michele Waring 5 of 5

I love these guys. Every time I have a heating and plumbing issue big or small they do a great job. Very friendly.

From Google

Lee Parker 2 of 5

Had them install an air source heat pump/ac and new backup furnace last year in the fall. They failed to put a deep enough pan in the furnace to catch the condensation from the ac running which is going into my ductwork. After many attempts at having them correct the problem, they have so far refused. I will not do business with them again unless they fix this.

From Google

Janet Seabridge 5 of 5

Very responsive! We had a disposal that had jammed and was starting to back up. It was located at our cottage so we are only there on the weekends. I called on a Friday morning and he was able to squeeze a visit in for us the same day. He unjammed the disposal, and even showed us how we could do it ourselves next time!

From Google

Tony B 5 of 5

always have a good response when called and good service

From Google

Amanda Moquin 5 of 5

Bob is great our power went out for 6 hrs and for some reason our furnace wouldn't start back up , he didn't even hesitate to help us out .... he also fixed our heater back in September before winter hit and the service was great and timing was excellent... will definitely be calling them for all our heating issues

From Google

Irene Wheeler 5 of 5

Staff are very friendly & fast service - they came a couple hours after I called!!

From Google

Kathleen Hartloff 5 of 5

We just purchased our home in Silver Creek and our downstairs furnace was not working. It was a weekend so I called Bob and left him a VM to request service (his cell number is on the office answering machine for after hours emergencies). He called me right back and came to our house that night. He wasn't even there for 30 minutes before he was finished and ready to leave and we had heat again! He was very friendly, very professional and gave us fast and quality service!! They sent an invoice in the mail and the cost was EXTREMELY fair!! We couldn't have been happier with the service we received and we will be using and recommending him for any future needs! 😁❤

From Google

John Inglut 5 of 5

Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Sewer repair, Drain cleaning

From Google

Jane Scott 5 of 5

Very professional!! Fast service, repairmen very helpful and friendly. Thank you very much. We will use again as we have in the past. You are our "go to" company for plumbing and heating. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water heater installation

From Google

Kelly W 5 of 5

I can’t say enough good things regarding my experience with this company. They have been kind, helpful, and knowledgeable. I highly recommend this company to anyone in the area. Support local business!!! Positive Responsiveness, Punctuality, Quality, Value

From Google

Jay Nichols 5 of 5

From Google

Ed Gregory 2 of 5

Nobody ever got back to me. My boiler was broken and it was cold.

From Google

Erich Trapp 5 of 5

Great people, good work. They have been our plumbers for years.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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