Katonah Plumbing & Heating

From Google

We had Katonah Plumbing address a pipe leak emergency. Carlos was here in minutes and he replaced the pipe for us. He was very competent, courteous, and professional. Excellent service.

From Google

Amazing service and very very fair price. Came on a Saturday evening. Very knowledgeable. Highly recommend.

From Google

Katonah Plumbing and Heating truly saved the day. They handled a leak repair and water heater issue with impressive expertise and professionalism. The team was reliable, arrived on time, and worked efficiently while keeping everything clean and organized. It’s clear they’re highly experienced, and they took the time to make sure everything was done right. Excellent service from start to finish—I wouldn’t hesitate to recommend them.

From Google

Overpriced | $1,000+ I highly recommend that you DO NOT use Katonah plumbing. We called them because we had no heat in our house. They came with a thawing machine and charged us $150 an hour. Totaling $900! A brand new one on Amazon is $1200. They charged us in total $3000 for their service and did not resolve the problem! How is this justified? Either they are not professional technicians or they use faulty machinery and then charge you to make a profit. You can imagine my disappointment. I called and spoke to the owner Sal and to no avail.

From Google

Profesional and very knowledgeable. Bobby was able to assess where the leak was coming from and fixed it fast. Thanks for your help.

From Google

great customer service and impeccable work. robert fitzgerald went above and beyond what was called upon for him to do!!

From Google

Reliable quality work. Small business with a big heart. Highly recommended!!!

From Google

Fast and reliable service. There was no surprises when the work started. Would definitely use again if needed

From Google

Professional professionals-thank you for being so knowledgeable. I love the results and am reminded daily I have the correct system. EW

From Google

From Google

These guys have terrible customer service. They also call their customers and harass them constantly. I’d recommend using any other company besides them. Terrible!

From Google

Couldn't recommend them more highly. They seamlessly installed a sink and toilet and also dealt with a more minor faucet issue. Extremely responsive, and Bobby is friendly and pleasant on top of it all!

From Google

I have been using Katonah Plumbing & Heating for more than 10 years and would never consider anyone else. No job is too big or too small. These guys know what they're doing. They are friendly, responsive, professional and reasonably priced. 5+ stars!

From Google

I was so impressed by the positive reviews I heard about Katonah Plumbing when inquiring about who to choose. The name came up several times and they performed as well and actually even better than anticipated. They responded immediately, explained everything, worked efficiently and left everything functioning perfectly and clean. Katonah Plumbing does business the way we all used to rely on… upfront, quality service and reliability.

From Google

We have an older toilet that was continuously running water. KP ordered parts and came out and got it working perfectly. They were very professional and knowledgeable and kept my house clean.

From Google

Fast professional service. Would recommend them for any job big or small. Guys were great

From Google

I would only recommend their services in emergencies or if cost isn't a major concern. We are new to the area. Our senior citizen neighbors recommended them along with two other companies. My refrigerator filter was leaking water and needed replacement. He noticed this during his inspection of the access point I had already opened and also suggested we address the aging pressure reducing valve, which he happened to have on hand. It seemed to be a common issue, and he quoted me a rate of $285 per hour plus the cost of parts. I decided to bite the bullet and I agreed, and his young assistant he bought with him efficiently replaced both the regular and refrigerator filters in under an hour. I offered to pay him immediately and brought out my check book, but he declined, stating that he would send an invoice as he wasn't certain of the regulator's price(Remind, this is a common issue and he had this item on stock). This puzzled me because I had never encountered a plumber or contractor who didn't want immediate payment for their work. In summary, he ended up billing me for 1.5 hours of work despite completing the job in just one hour. When I questioned this, he explained it was due to the time spent going to the store to purchase the water filter (Which he probably should have had as professional) and the time he spent preparing the invoice, which he counted as billable hours. This is the first time I heard someone charging me time for invoicing. To make matters worse, the parts he provided were marked up two to three times higher than the market price. For instance, a 3/4 pro press repair coupling costs $7 at Home Depot, but they invoiced me $22.10 for it. The 3/4 pressure reducing valve at homedepot is $150 and they charged $275.00. In the end, the total bill for replacing the pressure reducing valve and refrigerator filter came to $905. I reached out to multiple plumbers when I initially had the issue, and one of them called me back the next day. Out of curiosity, I inquired about the cost of changing the pressure-reducing valve and refrigerator filter, and he quoted me a total price of $350 for, parts and labor. This was almost a third of what I had to pay Ketonah Plumbing. I believe that they originally operated as a small, family-owned business, which might explain their longevity in the industry. However, over time, they transitioned into a larger corporation and began hiring employees who seem to engage in unethical practices, taking advantage of customers. Negative Value Services Plumbing leak repair

From Google

Katonah Plumbing is awesome! I have been using them for over 14 years. I had no water and was in a panic. They came over right away diagnosed the issue and fixed it. They have done all my plumbing forever and know my house better than me!! Thank you Katonah Plumbing!!! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection, Shower installation, Toilet installation, Faucet repair, Plumbing pipe repair, Water heater repair

From Google

A knowledgeable and professional company. We love our filtration and UV system. The Department of Environmental Services also love it. Thank you!

From Google

Sal and his team at Katonah Plumbing & Heating are very responsive and professional. I had contacted them for a leak in our bathroom, and Katonah Plumbing was there within the hour.