Buffalo

Jon The Plumber

4.9 of 5

Average of 107 Google reviews

Positive and negative reviews

  • Positive 105 reviews, 98% of all reviews
  • Negative 2 reviews, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality and skill of the work

  2. Reviewers praise professional, friendly, and courteous service

  3. Reviewers praise fast responses and punctual service

  4. Reviewers praise clear communication and explanations

  • Written reviews used: 93
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (716) 748-1123Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 5:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Sarah Ziolkowski 5 of 5

New Great price I highly recommend Jon the Plumber for any plumbing issue. I have used them numerous times at my previous residence and they did a wonderful job with replacing my sump pump and bubbler system at my new residence. Very professional, accommodating and reasonable. Will definitely be utilizing them for future projects related to plumbing Services Service not listed

From Google

Emily Balsavage 5 of 5

New Great price | $2,000+ They were fast, professional, personable and communicative. They kept in constant contact with any changes that were needed. Definitely recommend! Services Sewer repair

From Google

WNY PROCESS SERVICE 5 of 5

New Great price I honestly am beyond impressed. 3yr old hot water tank failed-Called a TV company who came and advised a part was under warranty, but the labor was not. Quoted over 1k. Could not send next available repair man but rather I needed to be out of hot water for 6 days as the quoted tech was booked up...read reedit reviews of Jon the plumber-called the owner actually answered spoke with me, gave me honest feedback, called me back a short time later after confirming he could get part locally-price was 1/3 less than tv company. Tech came next morning on time-tech was polite educated me on what he did and i have hot water. DO NOT HESITATE to call this plumber-they are HONEST. As a business owner I appreciate someone who runs a business with integrity and GREAT customer service. I cant give them enough stars. Thank you Jon, Cristian and Thomisa for a phenomenal experience. Services Service not listed

From Google

Tim Collins 5 of 5

Great price | $1–200 Quick, fairly-priced and very professional. Highly recommended. I will be scheduling some more work with them in the near future Services Toilet repair

From Google

joel 5 of 5

From Google

Brianna Helmer 5 of 5

Great price | $1–200 Services Water heater installation

From Google

jessica knickerbocker 5 of 5

Ben and Nate did an excellent job fixing the leak in my bathroom, made sure I understood what went wrong and how they were going to fix it. The plumbers Jon sends are always professional, quick, and polite but today they were extra great. I would recommend to anyone in Buffalo

From Google

Sonic Steve 5 of 5

Reasonable price | $2,000+ It has become extremely rare to find a company in the service industry as reassuring and fair as Jon The Plumber. I've been on the unfortunate side of reading through Google Reviews and thinking I've found an honest, trustworthy company, only to question, 'Is this the same company that I read about online?' after they arrived to do the work. The choices aren't great: a plumbing company that charges double to pay for their television advertisements and catchy jingles or unproven solo plumbers with little information about their qualifications and reputability. Previously, I'd used both types of plumbers, and in their own way, I'd felt taken advantage of. Jon the Plumber is the middle ground between the jack-of-all-trades handymen and the behemoth companies with their vans wrapped in flashy blue and red paint. Justin from Jon the Plumber came out on a free estimate the day after disaster struck and our basement water heater leaked everywhere. I already knew a replacement was needed, but Justin discussed options, as well as immediate remedies that would get the water back on in the house for the time being. All work that was completed to 'bandage' the situation had been discounted from my estimate for a new water tank so I wasn't being penalized for the emergency service. Then, the following day, I received the full estimate breakdown from Jon, the owner, himself, who took 30 minutes on the phone to explain all questions I had regarding the potential install of a tankless water heater, since I had been interested in switching from a two tank setup. Jon had been receptive to a discounted price that I'd asked for since financially, money is very tight at the moment, and I went forward with a Navien tankless system. Speaking with Jon, the small business owner, directly about the install, I understood that he is building relationships with clients for the longterm, and not squeezing every last dollar out of them. When his team, that embodied diligence and thoroughness, arrived, they followed through on all of the expectations and promises made by Jon. The price was exactly as what was agreed upon, the worksite was left in pristine condition, and the final result was exactly as I had desired. Jon even called me the following day to assist me in getting the necessary information for a National Fuel rebate that only is to the homeowner's benefit, and to thank me for the review I had left regarding his team's install. The followup by Jon to check on my satisfaction with the installation and show his gratitude for my business is a sign of someone who truly understands the value of a symbiotic relationship between service and service provider. Jon and his team are all class acts and is one of the few service companies still out there that is both ethical and principled, and for those reasons, I will continue to sing the praises of Jon the Plumber and recommend their services. I urge anyone who is considering one of the large companies because of 'brand recognition,' to realize that those aren't names built from trust, but are propagated from paid commercials and deep marketing busgets. Jon the Plumber, on the other hand, is building their reputation client by client, one repair at a time, and even though you might not see their trucks out at every house in the neighborhood, it's because they're not around to sell you more problems, but to fix the ones you face now. Services Water heater installation, Plumbing leak detection, Water heater repair

From Google

Katelyn Letizia 5 of 5

From Google

Duane Piosca 5 of 5

Great price I've been using Jon The Plumber for years and they have always done a great job! For this review, I had Justin and Dustin work and they did a great job! Services Toilet repair, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Toilet installation

From Google

Joe Striegel 5 of 5

From Google

Keith Rogers 5 of 5

Reasonable price | $200–400 Sewer was backed up and they were there and done in just over an hour. Great job of getting someone out to my house quickly, wouldn't hesitate to call them again

From Google

Richard Parker 5 of 5

Reasonable price | $1,200–1,400 Justin arrived promptly and got right to work. Job done in about 2-1/2 hours. Bathroom repairs and upgrades are now complete. Services Plumbing pipe repair, Toilet installation, Shower repair

From Google

Maria Magavern 5 of 5

From Google

Joel G 5 of 5

Reasonable price | $2,000+ Small jobs done well since 2023. When the time came, I chose them for a full sewer replacement. Nothing’s inexpensive these days but some contractors are still worth it. Services Plumbing pipe repair, Faucet repair, Sewer repair

From Google

dstaley 5 of 5

From Google

Douglas Braid 5 of 5

Reasonable price | $200–400 Great day, hard, working polite, straight up and honest, along with his journey man Services Plumbing pipe repair

From Google

Fred Brace 5 of 5

Great price | $900–1,000 As always Brian did a marvelous job and the price was right Services Faucet repair, Shower repair

From Google

Shirley Hosking 5 of 5

Reasonable price Installed two outdoor faucets and took down an old water softening tank. A great and quick job done by Justin and his crew. Services Faucet repair

From Google

Pastor James Rozier 5 of 5

Reasonable price | $200–300 Workers were polite and respectful and friendly. They cleaned up afterwards and told me that I may need further work in the future if problems increase, My vent is buried underneath the asphalt in the driveway. Thank you for your time Services Drain cleaning

Showing 20 of 107 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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