4.9 of 5
Average of 949 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Friendly and professional
Quality of the work
Reviewers praise technicians’ knowledge and explanations
Fair or reasonable prices
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
From Google
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Veronique Domaratsky
New Reasonable price | $1,600–1,800 Mike did a great job, as usual! He diagnosed the problem, got the part needed, did the repair, and I had heat, all under 2 hours! Bravo!
Business reply
Jms Plumbing
Hi Veronique, thank you for sharing your positive experience with Mike! We are thrilled to hear that he was able to efficiently diagnose and fix the issue, providing you with heat in no time. We appreciate your feedback!
From Google
Marie Busby
Reasonable price | $200–400 My husband was at home. I was at a DAV event to recruit some drivers. My husband was pleased with the service & explanation. Again another great job by JMS. This was to service our Weil-Mclain furnace. Thank you Marie Busby Services Service not listed
Business reply
Jms Plumbing
Hi Marie, thank you for taking the time to share your positive experience with Nick! We are thrilled to hear that he was prompt, knowledgeable, professional, and efficient in addressing your plumbing issue. We are committed to providing trustworthy service and are glad that you found our company to be just that. It's great to hear that Nick was able to provide helpful suggestions for the winter time as well. Thank you for choosing us for your plumbing needs!
From Google
michael porcaro
Not sure | $600–800 Homer Elks great job thank you on the 3 AC units Services Service not listed
From Google
Cyndi Cinq-Mars
New Reasonable price | $800–1,000 Nick was fast and the quality was perfect. If we could give 10 stars we would! Services Shower installation, Faucet repair
Business reply
Jms Plumbing
Hi Cyndi! Thank you so much for the wonderful feedback about Nick's service. We are thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team.
From Google
David Bliss
New Reasonable price | $600–800
From Google
Kathryn
Great price Always prompt and great service from JMS. Thank you Nick for another fantastic job!
From Google
Charlotte Haskins
Reasonable price | $200–400 Came shortly and found the problems.
From Google
Linda Parmiter
New Experienced. Came in and did the job. Very polite and efficient. Thank you
Business reply
Jms Plumbing
Hi Linda, thank you for your kind words! We're glad to hear you were happy with our service. If you ever need assistance in the future, don't hesitate to reach out.
From Google
Wayne Weibel
New
From Google
Joseph Fullerton
New Reasonable price | $800–1,000 Great service! Thanks so much for fitting me in. Services Service not listed
Business reply
Jms Plumbing
Hi Joseph, thank you for your kind words! We are always happy to accommodate our customers. If you need anything in the future, feel free to reach out.
From Google
Joe Cortese
Reasonable price | $400–600 Zack is a model for plumbers. He was positive, prompt, and cooperative. He made sure he understood our needs, checked in after each repair was completed to ensure our satisfaction, and gave us tips for preventing future problems. Well done, sir!
Business reply
Jms Plumbing
Hi Joe, thank you for your kind words about Nick! We're glad to hear that you had a positive experience with him. If you ever need help with plumbing services in the future, feel free to reach out.
From Google
Peg Baez
Reasonable price | $200–400 Leak under my trailer. Hot water line. Zackary showed me what was going on every step of the way. He was kind and answered all my annoying questions. I can't thank him enough. Services Plumbing leak detection, Outdoor plumbing system repair, Plumbing leak repair
Business reply
Jms Plumbing
Hi Peg, thank you for bringing this to our attention. We will ensure our team addresses the leak in the refrigerant in your central air unit promptly and effectively. Your satisfaction is our top priority.
From Google
Dana Merkur
New Reasonable price | $200–400 Ken was very polite and friendly, he was very trustworthy person. Very efficient, working quickly he had solved the issue. Services Service not listed
Business reply
Jms Plumbing
Hi Dana, thank you for your kind words about Ken! We're thrilled to hear that he was able to efficiently solve your issue and provide excellent service. We appreciate your feedback!
From Google
Kristen Bouffard
New They are very responsive and they do quality work. Their workers explain what they see and what they recommend and ultimately what they end up doing. I highly recommend them! Services Service not listed
Business reply
Jms Plumbing
Hi Kristen, thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team. If you ever need any assistance in the future, please don't hesitate to reach out.
From Google
Linda Brown
New Reasonable price | $200–400 Nick solved the draining problem quickly and efficiently. Services Drain cleaning
Business reply
Jms Plumbing
Hi Linda, thank you for your kind words about Nick's service! We're glad to hear that he was able to solve the draining problem quickly and efficiently for you. If you ever need our help again, please don't hesitate to reach out.
From Google
Susan Apley
Reasonable price | $1,800–2,000 My furnace wouldn't come on, so I called JMS and their only technician available was off for the day...but he was kind enough to come and fix my furnace-ON HIS DAY OFF- so I would have heat in my house on 12/20 !! He went above & beyond to help me out!! Thank you so much JMS!! I recommend their compassion & great service to our community!! Services Water heater installation, Service not listed
From Google
Harriet Webb
Reasonable price | $200–300 Prompt and courteous service! Had furnace maintenance! Explained everything! Services Service not listed
From Google
Michele Finkelstein
Reasonable price | $1,600–1,800 As always JMS does a great job. Paid attention to detail. Did a great job cleaning up. I always turn to JMS Plumbing for my problems. I just wish things didn't cost so much. Services Water heater installation
Business reply
Jms Plumbing
Hi Michele, thank you so much for your kind words and for choosing JMS Plumbing for your plumbing needs. We appreciate your feedback and will take your comments about pricing into consideration. We look forward to serving you again in the future.
From Google
R Dud
Overpriced Knowledgeable, helpful and no drama. On time, friendly, job done quickly. Had them return for a different plumbing problem. This time it was Nick. Again, same as above. I will keep calling these folks, and will recommend to others. A bit expensive, but what else is new? Services Plumbing pipe repair, Faucet repair
Business reply
Jms Plumbing
Hi R Dud, thank you for the wonderful feedback! We're thrilled to hear that you had a positive experience with our plumbing services. We strive to provide knowledgeable and efficient service with a friendly touch. We appreciate your kind words and look forward to serving you again in the future.
From Google
Sherry Brickner
New Excellent service, cleared my clogged drain bathroom sink- I felt price on the high side for a scheduled non emergency.
Business reply
Jms Plumbing
Hi Sherry, thank you for your feedback! We're glad to hear that you were pleased with the service we provided. We appreciate your input on pricing and will take that into consideration for the future.
Showing 20 of 949 reviews
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From Google
Business reply
Jms Plumbing
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