North Baldwin

J&e Plumbing & Heating

4.8 of 5

Average of 76 Google reviews

Positive and negative reviews

  • Positive 72 reviews, 95% of all reviews
  • Negative 4 reviews, 5% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About J&e Plumbing & Heating

  • In business: 17 Years (Since 2009)
  • 24/7 emergency service

J&E Plumbing is a plumbing and heating business serving residential and commercial customers in Baldwin and across Nassau County, Long Island. Founded in 2009, it provides plumbing, sewer and water line, gas, water heater, and air duct services. The company began as a team led by a plumber who had worked in the trade for years.

Services

  • Drain cleaning
  • Sewer lines
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Repiping
  • Gas lines
  • Commercial plumbing

They offer

  • Free estimates
  • Financing

From their website, jneplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We started in 2009 as a team with old-school values but modern techniques."
24/7 emergency service
"Our team will always be here for you 24/7, so you’re never without solutions."
Drain cleaning
"Don’t put your home or business at risk for contamination when we offer annual drain cleaning."
Sewer lines
"Sewer Line Services"
Water heaters
"Water Heaters"
Tankless water heaters
"Let us install, repair, or replace an outdated water heater with a newer traditional or tankless version."
Leak detection
"Leak detection & repair: An unknown leak can cause significant water damage while making your utility bills sky-high."
Repiping
"Piping & repiping: Our knowledge and experience have no bounds, so if you need new pipes or plumbing for any upgraded fixtures, we are here to help."
Gas lines
"Gas Lines & Conversions"
Commercial plumbing
"We’ve offered plumbing in multiple types of residential and commercial spaces, including franchises, medical centers, and homes."
Free estimates
"Don’t hesitate to reach out to the plumbers that care about you! Call (516) 715-2424 or fill out our online contact form today to schedule your free estimate."
Financing
"Financing Available"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise quality work and successful repairs

  2. Fair or reasonable prices

  3. Courteous and professional staff

  4. Reviewers praise clear explanations and communication

  • Written reviews used: 75
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, jneplumbing.com

Call (516) 788-6601Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Saturday 8:30 am to 5:00 pm
  • Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

carolyn swan 5 of 5

Kaufman plumbing is outstanding. Grady replaced a kitchen faucet this summer. Recently he installed a kohler toilet - measured for new one, disposed of old one and installed a beautiful new one. Grady is knowledgeable, welcoming, hard working, neat as a pin and a talented individual who takes pride in his work and the family business. Highly recommend them to all!!

Business reply

J&e Plumbing & Heating

Thank you so much for your wonderful feedback, Carolyn! We're thrilled to hear that Grady provided you with outstanding service and that you're happy with your new installations. We truly appreciate your recommendation and look forward to serving you again in the future!

From Google

edwin hernandez 5 of 5

Had Andrew install my water heater in a giphy he was in and out super quickly looking forward to using them in the future

Business reply

J&e Plumbing & Heating

Glad to hear you were happy with the service Ediwn. Thanks for taking the time to leave us a review .

From Google

Rivky Fhima 5 of 5

Great price | $1,400–1,600 J&E came to repair my boiler, the Tech stayed all day and fixed multiple small issues I had. He was kind, respectful, knowledgeable, and patient Services Heating system repair, Drain cleaning

From Google

Dan Taylor 5 of 5

Reasonable price Was greatly impressed with the Customer Service experience as well as the tech who performed the work, if needed I will call J & E Plumbing again.

Business reply

J&e Plumbing & Heating

Thanks for kind words Dan. Appreciate you taking the time to leave us a review.

From Google

Nicole McBrearty 1 of 5

Not sure Do not hire this company if you want prompt service. We hired them based on a recommendation from the company that installed our pool. They "completed" a job and 2 days later, the brand new pipe they'd just installed was leaking. Now we have gone back and forth with their office about sending someone out to fix it. They continually lie and say someone is coming out and no one shows up. It has been 2 weeks. Edited to add a response to the response below. The work on our home wasn't done, so why would I pay for something that wasn't finished? The fact remains that your initial visit was 5/1, you were notified of the problem on 5/4, and in between 5/4 & 5/18 you didn't respond to messages and/or said you were coming and didn't show. The work wasn't done until 5/18. We did not receive an invoice until 5/27, and payment was mailed for that invoice on 6/3. My review remains valid and correct that your company did not send someone to finish/correct the job for 2 weeks, which is unacceptable. Services Outdoor plumbing system repair

Business reply

J&e Plumbing & Heating

Nicole , our goal is to make sure all our customers come away with a good service experience. Sorry that it took us some time to get back to you. We were at your house on 5/1 for the original install and we were notified on 5/4 that the outside pipe was leaking and returned on 5/18 to fix the leak. In addition we typically will not rush back to someone's house if they do not pay their bills. You have yet to pay us for the work as of 6/4/2026. This leak was on the outside water feeding a pool fill and a kitchen it was not an emergency and we did our best to get there when we were back in your area.

From Google

Michael Truocchio 5 of 5

I needed a new water main, and I'm really glad I went with J&E , friendly, professional and a reasonable price, very happy with the job they did, will definitely use them again if and when anything comes up 👍👍two thumbs up

Business reply

J&e Plumbing & Heating

Michael , appreciate you taking the time to leave us a review. We aim to please . Glad you were pleased with the work .

From Google

Chanel Goodman 5 of 5

Reasonable price I was having a stressful time trying to close out a permit with the Town of Hempstead, and they were a lifesaver. Not only were they incredibly prompt in responding, but they were also so kind and patient throughout the entire process. They really know their way around the local requirements and made everything easy. I can't thank the team enough! Services Service not listed

Business reply

J&e Plumbing & Heating

Chanel - we appreciate you taking the time to leave us a review . Happy we could help .

From Google

Amanda Smith 5 of 5

J&E Plumbing & Heating provided excellent service when we woke up to no heat or hot water. They explored several cost-effective solutions before we realized a major repair was necessary. We appreciated their respectful and understanding approach during a stressful situation. Services Heating system installation

Business reply

J&e Plumbing & Heating

Thank you for the kind words, we strive hard to treat ever customer like family.

From Google

William Annabel 5 of 5

Reasonable price J&E really saved us after that big snowstorm in January. We woke up that morning with no heat and our home was already very cold. We called several companies and due to our heater being from an international company, many places told us they couldn’t help us. J&E moved us to the top of their list and the crew worked very hard and tirelessly to help us troubleshoot the problem. They were communicative throughout the process and their pricing was more than fair for all time and labor involved. Could not recommend a better company to have with any heating issues you may be having. Services Heating system repair

Business reply

J&e Plumbing & Heating

William - thank you for the kind words . Glad we were able to help you out . We strive to provide great customer service and provide honest recommendations. We appreciate your business.

From Google

Israel Bonilla 5 of 5

They replaced my water heater two Mike's Awesome people and professional and efficient they didn't play around they new there stuff I recommend them 100% as a prior construction Worker they are really good ty!!! Services Water heater installation

Business reply

J&e Plumbing & Heating

Thank you for the kind words . We appreciate you taking the time to leave us a review and we are happy that you were satisfied with the work .

From Google

olga vargas 5 of 5

Great price Great staff and great service!!! Totally recommend!

Business reply

J&e Plumbing & Heating

We appreciate the kind words and thank you for taking the time to leave us a review. We aim to please !

From Google

Azmain Abrar 2 of 5

$100–200 initial conversation with clients need to be more accurate. No potential client would appreciate being manipulated in paying a service charge that wasn’t communicated PRIOR said service: I have asked 3 seperate occasions on if there was a charge to be paid for an inspection. At no point, a TIME LIMIT was discussed verball or written. After technician Jerry spent around 30 minutes to inspect my rads and valves( just a quick look for pitch angle no instruments used, & open/close valves). I ask again “r u sure that there is no service charge for this inspection?” he said “no worries i will have my front desk reach out for the ESTIMATE of repair”. Next morning to my surprise i get an invoice for sevice being over an hour. Even after being dissatisfied i am forced to pay. We have some good local businesses in baldwin. No need for this kinda slimyness. What was done here is not cool and leaves a very sour feeling tbh.

Business reply

J&e Plumbing & Heating

Azmain - appreciate the feedback. I've tried reaching out via a phone call and no one returns my call. We are sorry you did not have a good service experience. We always want the customer to leave the experience feeling valued. However, your feedback is inaccurate. The charge you paid, $185 for a service call was communicated via text message, which I can share. In the text we stated that if its a quick estimate then there is no need to charge but Jimmy, the owner, was there for close to an hr. Like your time our time is valuable as well. Also the $185 goes towards the actual work performed. We sent an estimate over to your email for $450 to replace the main bleeder and assess the heat on your steam system. Steam systems can be difficult to trouble shoot and require time and patience. Please reach out to us as we would like to change your opinion. We will honor the $185, which means it will only cost you $270 to change out the bleeder and for us to come back a 2nd time to evaluate your steam system.

From Google

:Patti Murray 5 of 5

Reasonable price | $200–300 We had an issue with our gas steam heat furnace and it was an emergency. Jimmy called us back and explained what we could do ourselves but since we were away and our son was home, he came over and took care of the issue in the next hour. Great service and great work! Services Service not listed

Business reply

J&e Plumbing & Heating

Thank you Patti for the nice review . We do our best to provide great customer service and we appreciate you taking time out of your day to leave us a review.

From Google

Valerie Terrell 4 of 5

$100–200 Called this company to repair my oil boiler was not getting heat on 2nd floor, gentleman by the nam John, courteous, friendly showed up explained the work he done referred company's electrical plumber Ed. Ed made two appointments no show call or text until I reached out first time to call him then he sent an apologetic text with a very lame excuse. Second, time (this past Tuesday) I called the office to explain spoke to Donna, who so very Quickly without explanation she was transferring the call to John. I then very shortly after speaking to John received a text from Ed, he Locked his phone in his car couldn't reach out to me to cancel appointment. Upon speaking to the owner, Rob, who apologized for the electrician not showing due to his hectic schedule..apology accepted & life happens. I ended up going with another company to repair my boilers electrical problem. I cannot give J&E a negative rating in my opinion Communication is very important & an apology from the owner Rob and the electrical plumber Ed...at the end of a day were all human, sometimes appointments can't be kept, that's Life & Life is always happening 🫶🏿 Services Service not listed

Business reply

J&e Plumbing & Heating

Appreciate the kind words Valerie- we apologize that you had a bad experience with our services. If this was a plumbing issue I would understand the negative review but I can not control the schedule of someone that was recommended to you. This person does not work for me and therefore i can not control their schedule. The issue with your oil boiler is electrical in nature. I would kindly ask you to remove this review and call another electrician if you are not happy with our recommendation. We were trying to be helpful by recommending someone we felt would be suited to fix the issue. Please give us a call us if you have any further questions or concerns. Also, happy to give you a discount on your next plumbing issue should you decide to call us again.

From Google

Jason McKenzie 5 of 5

Great price | $400–500 I was having the hardest time finding a plumber to come and install my shower rough in - I finally called J&E plumbing and they sent John out to my parents house - not only did he do great woe but he explained everything he did and made everyone feel really comfortable with the work he did. I highly recommend J&E plumbing and I will definitely be using them moving forward in the future. Services Faucet installation

Business reply

J&e Plumbing & Heating

Thank you for the kind words . We are always here to help should you need anything in the future .

From Google

Amy Ventimiglia 5 of 5

Great price We had a great experience with J&E when getting advice on changing out our boiler and hot water heater. Very knowledgeable and honest company. Highly recommend! Services Water tank repair, Water heater repair

Business reply

J&e Plumbing & Heating

We appreciate the kind words. Glad we were able to offer you some level of advice . Let us know if you need anything in the future.

From Google

Naveed Arshad 5 of 5

Great plumbing and heating professionals, knows the job very well and completed my job. Excellent customer services, offers great prices and payment plan.will go back to them for future plumbing needs.

Business reply

J&e Plumbing & Heating

Thank you for the kind words Naveed. Glad that you had a great experience and were happy with the waste line repair that Mike provided .

From Google

Richard Kaplan 1 of 5

I contacted this plumber to repair a toilet that was running continually. He charged me $230.00, plus tax, for this service, but did not perform the repair -- the toilet continued to run. I called him back and he returned a day or two later, but he was still unable to fix the toilet. I asked for a refund, since the problem had not been solved, but he basically told me to get lost and kept my money. I have reported the matter to the town plumbing license officials and asked my credit card company for a chargeback. This plumber is unethical and incompetent, and will take your money without solving the problem he was called in for. Buyer Beware!

Business reply

J&e Plumbing & Heating

I would expect more professionalism from a Psychologist. This is not a fair review at all. The fact that you do not wish to replace your toilet or replace all of the parts inside the toilet which is common practice is out of my control. We replaced the flapper hoping that it would be a simple fix and trying to save you money . After replacing the flapper, which was disintegrated it was discovered that the handle was sticking causing the toilet to run. We called Kohler and discovered that the parts for this toilet were discontinued because the toilet is over 27 years old. We found a Kohler handle that we would like to try in order to fix the issue. You have made it difficult to schedule an app and yet your unhappy with us. Sorry you feel this way. I am willing to come the house and replace the handle to fix the problem. I will only charge you for the part. The part is $15.

From Google

Andrew Velykorodnyi 5 of 5

J&E Plumbing & Heating installed an automatic water feeder on my old gas fired steam boiler. Everything works fine

Business reply

J&e Plumbing & Heating

Thanks for leaving us a review Andrew. Glad everything worked out .

From Google

Pablo M Fonseca 5 of 5

Great experience Ralph at J&E Plumbing and Heating made a simple solution to the problem and had it taken care of right away

Business reply

J&e Plumbing & Heating

Glad we were able to help you out . Please keep us in mind for any future issues you may have. Thanks for the kind words .

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About J&e Plumbing & Heating

From their website, jneplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We started in 2009 as a team with old-school values but modern techniques."
24/7 emergency service
"Our team will always be here for you 24/7, so you’re never without solutions."
Drain cleaning
"Don’t put your home or business at risk for contamination when we offer annual drain cleaning."
Sewer lines
"Sewer Line Services"
Water heaters
"Water Heaters"
Tankless water heaters
"Let us install, repair, or replace an outdated water heater with a newer traditional or tankless version."
Leak detection
"Leak detection & repair: An unknown leak can cause significant water damage while making your utility bills sky-high."
Repiping
"Piping & repiping: Our knowledge and experience have no bounds, so if you need new pipes or plumbing for any upgraded fixtures, we are here to help."
Gas lines
"Gas Lines & Conversions"
Commercial plumbing
"We’ve offered plumbing in multiple types of residential and commercial spaces, including franchises, medical centers, and homes."
Free estimates
"Don’t hesitate to reach out to the plumbers that care about you! Call (516) 715-2424 or fill out our online contact form today to schedule your free estimate."
Financing
"Financing Available"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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