Whitestone

iFlooded Water Damage Restoration

4.7 of 5

Average of 87 Google reviews

Positive and negative reviews

  • Positive 81 reviews, 93% of all reviews
  • Negative 6 reviews, 7% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About iFlooded Water Damage Restoration

  • 24/7 emergency service

iFlooded Restoration provides property damage restoration for homes and businesses across New York City and the surrounding region. Its services cover water, fire, storm, and mold damage, and the company says it bills insurance companies directly for its work.

Services

  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

From their website, ifloodedrestoration.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We provide a fast response service for any kind of property damage 24 hours a day, 365 days a year."
Water damage
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Mold remediation
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Fire damage
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Storm damage
"We have worked on countless homes and businesses, helping their owners recover from water, fire, storm, and other unfortunate circumstances that caused damage their property."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Thorough cleanup and restoration

  2. Professional, respectful crews

  3. Prompt response times

  4. Reviewers praise clear communication and helpful guidance

  • Written reviews used: 83
  • Made on October 25, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, ifloodedrestoration.com

Call (800) 874-8146Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Chris L 5 of 5

Great price After we had a fire in our co-op I began searching for a mitigation company to make our home safe to live in again. After reaching out to a few of the "big name" companies and getting some criminally high quotes i was so discouraged. I was then referred to IFR and spoke with Brad who explained that they are a local company who truly cares about helping their neighbors in a time of crisis. Within hours of our phone call Nelly was there assessing my situation and offering solutions. Brad, Nelly, and the rest of the team pulled out all the stops and went above and beyond to mitigate the smoke damage and make our home safe for our family, including our infant daughter to move back in. 10/10 cant recommend enough!

Business reply

iFlooded Water Damage Restoration

Glad we could help chris !

From Google

Mariana Henao 1 of 5

This company is a joke, they play with people

Business reply

iFlooded Water Damage Restoration

Hi Mariana, we're sorry you felt let down — that's not the experience we want for anyone. We'd like the chance to make things right. Could you contact our customer support? We'd appreciate the opportunity to resolve this.

From Google

Yafees Sarwar 5 of 5

From Google

Kk Owens 5 of 5

Had a fire at my home and from beginning to end I flooded restoration stood by me and supported me all the way through great service amazing company Services Flood restoration, Remodeling, Mold inspection, Flood cleanup, Roofing, Water removal, Flooring, Fire damage cleanup & repair

Business reply

iFlooded Water Damage Restoration

Thank you for sharing this, KK — we truly appreciate it. A house fire is one of the most overwhelming experiences a homeowner can face, and we're honored that our team was able to stand by you every step of the way. From the initial emergency response through the full fire damage restoration process, our goal is always to make sure our clients never feel alone. If you or anyone you know in Whitestone or the Queens area ever needs fire damage or smoke damage cleanup, please don't hesitate to reach out. We're available 24/7.

From Google

Blackie Chan 5 of 5

I recently had a grease fire and they came to clean up the place. The fire only happened in the kitchen but they cleaned the whole house. It looks so good, they did a great job. Services Fire damage cleanup & repair

Business reply

iFlooded Water Damage Restoration

Thank you, Blackie! Grease fires may start in the kitchen, but smoke residue and odor can travel through an entire home quickly — so our team always conducts a full fire and smoke damage assessment before scoping the cleanup. We're glad you noticed the thoroughness, because cutting corners isn't something we do. If anyone in Whitestone or Queens ever needs fire damage restoration, smoke cleanup, or kitchen fire remediation, iFlooded Restoration is a call away — 24 hours a day. Thanks again for the kind words.

From Google

Steven Aguilar Martinez 4 of 5

The owner Brad Mellamas, you'll know who the demolition boss is, not Bety, not Nely, Steven AG Translated by Google·See original (Spanish)

Business reply

iFlooded Water Damage Restoration

Thank you for reaching out, Steven. We'd welcome the chance to speak directly — please contact us so we can understand your concerns and address them properly. Our commitment to our clients in Queens and across all our service areas is always to do right by the people we serve.

From Google

Jose Rivera 5 of 5

IFlooded helped us through a difficult time post-fire. They were prompt, attentive and thorough. I highly recommend them. Services Water damage-related cleanup & repair, Fire damage cleanup & repair

Business reply

iFlooded Water Damage Restoration

We appreciate your review and thank you for using our fire restoration services.

From Google

Claudette Bell 5 of 5

A couple weeks ago, I had a fire at my house. It was distressing to see my beautifully kept house flooded with water and covered over with residues of sheet rock material. iFlooded Restoration came in and did a SUPERB job in totally cleaning my walls, furniture and everything else in my house. I have to also comment on the expressed hard work and dedication of their staff, along with the respect and care that was shown to my family and I during our time of distress.

Business reply

iFlooded Water Damage Restoration

We're very happy to hear that you are completely satisfied with our property restoration efforts. Thank you for your kind review!

From Google

Ivette Ramos 5 of 5

I had a fantastic experience with Iflooded restoration! After a small cooking incident left my house smelling of smoke and burnt grease, their team came in for a smoke odor cleanup and completely removed the smell. They were professional, quick, and very thorough. They dealed with my insurance from beginning to end with no delays. My home smells fresh again—highly recommend their services!

Business reply

iFlooded Water Damage Restoration

Ivette, thank you so much for sharing your experience! Smoke and burnt odors can be incredibly stubborn, and we're thrilled our team was able to completely eliminate the smell and leave your home fresh again. Handling the insurance process from start to finish for our clients in NYC is something we take real pride in — we know how stressful that side of things can be. So glad you felt taken care of every step of the way. We appreciate the recommendation and are always here if you need us!

From Google

Nunya Biznus 5 of 5

Not sure Courteous, speedy and efficient workers Services Flood cleanup

Business reply

iFlooded Water Damage Restoration

Thank you very much for your kind review.

From Google

Bo Liang 5 of 5

Reasonable price They did an excellent job on almost everything. Thank you so much. Services Mold mitigation, Fire damage cleanup & repair, Carpet cleaning, Mold cleaning, Mold damage restoration

Business reply

iFlooded Water Damage Restoration

We're so glad you loved our services! Thank you for choosing iFlooded Restoration for your property damage restoration needs.

From Google

Summer Denson 5 of 5

"IFlooded Restoration knocked it out of the park with our mold remediation project! Alex, the project manager, was absolutely fantastic. He coordinated everything seamlessly, keeping us informed every step of the way. Working with insurance was a breeze - no headaches or surprises. The team was professional, efficient, and got the job done perfectly. Highly recommend IFlooded Restoration for any restoration needs!"

Business reply

iFlooded Water Damage Restoration

Thank you for sharing your experience! We’re so glad Alex and our team made the mold remediation process smooth and stress-free. At iFlooded Restoration, we work hard to provide clear communication, easy insurance coordination, and quality results. We truly appreciate your recommendation and are always here for any restoration needs you may have in the future.

From Google

Angie 5 of 5

iFlooded is an excellent company. My family experienced a fire and they responded quickly and professionally. They explained the whole process which was great because we’ve never had a fire before. They were always available to answer any questions and they cared for our family as though it were their own. I highly recommend them and would use them again, but hopefully I won’t need to! Lol!

Business reply

iFlooded Water Damage Restoration

Thank you for your thoughtful review! We’re so glad our team could be there for your family after the fire. We truly appreciate your recommendation and are here if you ever need us again.

From Google

Joanne Van Vranken 1 of 5

Look elsewhere if you want to be valued as a customer. I contact them for some mold remediation that needed to be done for a mortgage refinance. They sent someone out to look, but never provided me with an estimate and did not return my texts.

Business reply

iFlooded Water Damage Restoration

Hi Joanna, we apologize for any inconvenience! I reached out to our project managers and they told me that they tried contacting you and never received a reply. The estimate had been completed and they gave you a 20% discount. We hope you could contact us again as we'd be honored to assist you!

From Google

Yvonne 1 of 5

Services Fire damage cleanup & repair

Business reply

iFlooded Water Damage Restoration

Thank you for your rating It was a pleasure cleaning your home after that boiler puffback. Say hi to mom for us

From Google

Ruben Espinosa 5 of 5

Would like to commend this company and Mr Alex C on their quick response and professional work. I had an unfortunate accident happen with a sprinkler head which in turn damaged 4 floors below in the afternoon and i was going crazy. I contacted flooded restoration and was able to get a team out to where i was the same night. They set up all there equipment to begin the drying process to avoid any mold build up. And we kept in contact to continue with the repair process. Thank you for your professionalism and promt response.

Business reply

iFlooded Water Damage Restoration

Thank you for your review Ruben! Glad we were able to restore your property!

From Google

Sonia Gomez 5 of 5

After our kitchen flooded, we tried calling 3 different services, including a plumber, and none of those companies were helpful. Calling iFlooded Restoration was the best decision we could have made. Alex Calderon came out the same day that we called and was incredibly helpful in starting the mitigation process. Alex guided us in the claims process with the insurance company. He was very responsive and understanding of the urgency to get our kitchen restored as soon as possible. We highly recommend this company. Everyone is very professional and friendly. Five stars all around.

Business reply

iFlooded Water Damage Restoration

We appreciate the awesome review Sonia! We're so glad Alex was able to help you restore your kitchen.

From Google

Ron S 5 of 5

Highly recommended. We got in touch with this mitigation service after a bad sewage backup in our basement. Alex was the project manager and we could not have asked for a more thorough and honest point person to communicate with. He and his team of hard working professionals cleaned the area, going above and beyond to remove debris and sanitize the area. They also worked with us through our insurance to make sure we were taken care of at every level of service.

Business reply

iFlooded Water Damage Restoration

Thank you so much for the kind review! We're glad Alex was about to sort out your sewage backup issues. Thank you for using us!

From Google

Jane Kim 5 of 5

iFlooded was one of the companies I called in a panic on a Sunday night after sewage water suddenly backed up through my drain pipe and flooded my basement. Brad answered all my questions over the phone and assured me that Alex would come to assess the situation the next morning. Alex was prompt and professional. I really appreciate how they encouraged me to look over my homeowners insurance policy to check if I have coverage for this and sure enough I did! I wasn't in the headspace to think to do that, so I'm glad they prompted me to do so. Their crew showed up within a few hours and extracted all the water/sewage, separated all my belongings into contaminated vs not contaminated, disinfected the floor & items that could be salvaged, cut away the bottom 2 feet of the drywall, and discarded all that was damaged. Alex was very helpful with the insurance claim and did all of the paperwork required. Communication was clear and prompt through the whole process. This sudden event felt like a stressful nightmare, but the iFlooded team really helped me through it. They set up their drying/dehumidifying equipment for a week and now I feel like I can put this behind me. Thanks, iFlooded!

Business reply

iFlooded Water Damage Restoration

We're so glad to have been able to help extract all that water and clean up after your sewage back up. We sincerely hope it never happens to you or anyone else again. Thank you for your thoughtful and kind review!

From Google

Adam Khriasha 1 of 5

Horrible experience very unprofessional they made everything worse than it was never again.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About iFlooded Water Damage Restoration

From their website, ifloodedrestoration.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"We provide a fast response service for any kind of property damage 24 hours a day, 365 days a year."
Water damage
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Mold remediation
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Fire damage
"We offer fire damage restoration, water damage restoration, and mold removal services in the tri-state region."
Storm damage
"We have worked on countless homes and businesses, helping their owners recover from water, fire, storm, and other unfortunate circumstances that caused damage their property."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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