Nassau
Nassau

Empire State Plumbing

4.7 of 5

Average of 577 Google reviews

Positive and negative reviews

  • Positive
  • Negative
  • Not counted

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Call (518) 482-4205Visit website

AI summary of their website

About Empire State Plumbing

  • 20 Years (Since 2006)

Empire State Plumbing is a family-run home services company based in Nassau, New York. It serves homeowners across the Capital Region with plumbing, drain and sewer, heating, and cooling work, including repairs, installations, and replacements. The company has operated locally since 2006.

Services

  • Drain cleaning
  • Sewer lines
  • Trenchless pipe repair
  • Water heaters
  • Repiping
  • Gas lines
  • Plumbing fixtures
  • Heating and cooling

They offer

  • Warranty on work
  • Financing
  • Upfront pricing
  • Discounts

From their website, empirestateplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Empire State Plumbing has been a family-run shop since 2006, working out of our Nassau, NY headquarters."
Drain cleaning
"Fast drain clearing, rooter service, and camera inspection for stubborn clogs."
Sewer lines
"Sewer Line Repair"
Trenchless pipe repair
"Trenchless & CIPP Lining"
Water heaters
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Repiping
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Gas lines
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Plumbing fixtures
"Kitchen & Bath Fixtures"
Heating and cooling
"Plumbing, drain & sewer, heating, cooling and indoor air quality — repair, replacement and installation."
Warranty on work
"2-year warranty on repairs (vs. 1 year)"
Financing
"Flexible financing through Acorn Finance for qualified buyers."
Upfront pricing
"You approve a flat price before we start — no surprises after the fix."
Discounts
"15% off every repair"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Efficient, thorough repairs

    See 87 reviews

  2. Knowledge and professionalism

    See 78 reviews

  3. Reviewers praise prompt scheduling, responses, and quick service

    See 77 reviews

  4. Reviewers praise clear explanations, repair options, and helpful advice

    See 50 reviews

What reviewers dislike

  1. Reviewers report prices they consider high or very high

    See 16 reviews
  • Written reviews used: 300 of 547
  • Each point's review count is out of 300.
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, empirestateplumbing.com

Call (518) 482-4205Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
E-mail
info@empirestateplumbing.com
Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Jo-Ann Segal

New Reasonable price | $2,000+ I just had what I thought would be a nightmare, the best experience with the two guys that came to take out my old water heater and install a new one. They were hardworking, knowledgeable and careful. My home is almost three hundred years old so a bit difficult to work down in a mud basement, but they just moved forward and got the job done. This turned out to be a really good experience and I’m glad I used Empire State Plumbing! Worth every penny! Services Water heater installation

Business reply

Empire State Plumbing

Jo-Ann, thank you so much for this wonderful review! We’re thrilled to hear that what could have been a stressful experience turned into such a positive one. Our team takes pride in working hard, being knowledgeable, and treating every home with care, no matter the challenges. We’ll be sure to share your kind words with our technicians! Thank you for choosing Empire State Plumbing and for trusting us with your home. We truly appreciate your business!

From Google

Brian Benedict

New Great price | $1,400–1,600 From first call to Adrian's arrival ,everyone I spoke to was very friendly and professional. Adrian, the technician performed all work efficiently and clean. Services Plumbing pipe repair, Faucet installation

Business reply

Empire State Plumbing

Brian, thank you so much for your 5-star review! We’re happy to hear that everyone you spoke with was friendly and professional, and that Adrian provided efficient, clean, and quality service. We truly appreciate your trust in our team and your support of our business!

From Google

Olaf Andersen

New Reasonable price | $1,200–1,400 Victor was excellent. He diagnosed what caused our water problem, proposed a solution, and installed the new anodes with minimal delay. He not only dealt with the problem at hand, he checked that our system was up to snuff and alerted us to issues that might come up but that did not call for any immediate action. So we are prepared. Quality service by a very nice guy. Services Water heater repair

Business reply

Empire State Plumbing

Thank you for the great review. We'll pass it along to Victor, and we're glad your system is in good shape.

From Google

James Mioduszewski

Reasonable price | $200–400 Amazing work, price matched for me when I started shopping around. Would recommend Services Plumbing pipe repair

Business reply

Empire State Plumbing

James, thank you for your 5-star review and recommendation. We're pleased to hear that we were able to provide a competitive price and a positive experience. Your feedback is greatly valued, and we are committed to delivering exceptional service to every customer. We look forward to assisting you again in the future.

From Google

Bob Marr

New Empire State Plumbing did some work today at my home. All went well and the technicians Adrian and Noah were thorough, polite and did a good job. Services Toilet repair, Plumbing pipe repair, Faucet installation

Business reply

Empire State Plumbing

Thank you! We'll let Adrian and Noah know you were happy with their work.

From Google

Dominic

Reasonable price | $600–800 Great job done by Victor again, maintenance on the furnace and put a new filter attachment to the new on demand he put in recently great customer service Services Heating system maintenance, Service not listed

Business reply

Empire State Plumbing

Dominic, thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience. We’re glad you were happy with the installation, pricing, and how thoroughly everything was explained. We’ll be sure to pass your kind words along to Victor. Thank you again for your recommendation—we really appreciate your business!

From Google

Lynda Schoonbeek

New Reasonable price We had several plumbing issues that we needed addressed. Roger and Noah worked steadily throughout to complete the jobs. Very professional. Would highly recommend Empire! Services Plumbing leak detection, Faucet repair, Service not listed

Business reply

Empire State Plumbing

Lynda, thank you for your 5-star review! We appreciate your trust in Empire State Plumbing and are pleased to hear that Roger and Noah provided professional, efficient service while addressing your plumbing needs. We’ll be sure to share your kind feedback with them. Thank you for choosing Empire State Plumbing and for your recommendation!

From Google

Brian “Woody” Woodard

New

Business reply

Empire State Plumbing

Brian, thank you for your 5-star rating! We truly appreciate your support and the opportunity to serve you. Thank you for choosing Empire State Plumbing!

From Google

Becky Wagner

New Reasonable price | $800–1,000 Empire State Plumbing was fast, friendly, and thorough. They were able to come to the house, assess the issue and complete the repair all in the same day. Victor and Noah were professional and courteous. Highly recommend! Services Drain cleaning

Business reply

Empire State Plumbing

Becky, thank you for your 5-star review and recommendation! We’re pleased to hear that Victor and Noah provided prompt, professional, and courteous service. At Empire State Plumbing, we strive to deliver efficient, thorough solutions and make the repair process as smooth as possible for our customers. We appreciate your trust in our team and thank you for choosing Empire State Plumbing!

From Google

Marlena Alford

Reasonable price | $800–1,000 Jake and Alex were fantastic. They. Came in and got the job done! Services Garbage disposal installation, Plumbing pipe repair

Business reply

Empire State Plumbing

Marlena, thank you for taking the time to leave us a 5-star review. We’re pleased to hear that Jake and Alex provided excellent service and completed the job efficiently. We greatly appreciate your feedback and your confidence in our team. We look forward to serving you again in the future.

From Google

Rich Werntz

New $600–800

Business reply

Empire State Plumbing

Rich, thank you so much for your 5-star review! We truly appreciate your support and are grateful you took the time to rate us. We look forward to serving you again!

From Google

Gabriel Sorell

Not sure | $400–600 The technician was on time. He answered all questions and did a good job in repairing the leaking pipe and shut off valve connected to the hot water heater. Services Heating system maintenance, Plumbing leak repair

Business reply

Empire State Plumbing

Gabriel, thank you for the wonderful 5-star review! We're so glad to hear Victor was on time, answered all of your questions, and made the experience comfortable and easy. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to helping you again in the future!

From Google

Wai Staples

New Jake V and Alex C both repipe my kitchen sink dreain pipe in the basment, toke care the slow drain and leaking problems. I can't see anyone else could done it better. I will recommending this 2 guys to any of my friends, and I will ask them come back again for any other works. Iam very pleased. Great price great job Thanks ! Services Plumbing pipe repair

Business reply

Empire State Plumbing

Wai, thank you so much for the 5-star review! We’re thrilled to hear Jake and Alex were able to resolve the leaking and slow-drain issues and that you were so pleased with their work. We truly appreciate your kind words, recommendation, and trust in Empire State Plumbing.

From Google

Victoria Breen

New Great price | $200–400 Annual furnace cleaning and hot water tank flushed

Business reply

Empire State Plumbing

Victoria, thank you for the 5-star review! We truly appreciate your business and are glad we could help with your annual furnace cleaning and hot water tank flush. Thank you for choosing us for your home comfort needs. We look forward to serving you again in the future!

From Google

kasey burns

New Logan was able to fix my plumbing issue efficiently and provided recommendations for best long term results. He is extremely knowledgeable and seems like he really cares to do a good job. I highly recommend Empire State Plumbing to anyone looking for a plumbing service.

Business reply

Empire State Plumbing

Kasey, thank you so much for the 5-star review! We’re glad to hear Logan was able to take care of your plumbing issue efficiently and provide helpful recommendations for the best long-term solution. We take pride in doing the job right and making sure our customers feel confident in their plumbing. We truly appreciate your kind words and recommendation of Empire State Plumbing!

From Google

Francis Franco

New Services Heating system maintenance

Business reply

Empire State Plumbing

Francis, thank you so much for the 5-star review! We truly appreciate your support and choosing Empire State Plumbing. We’re grateful for your business and look forward to serving you again in the future!

From Google

Sabrina Fontenot

New Thanks Empire State Plumbing. I would like to say a big thank you to Roger and Jake. Thanks Roger for coming in, doing a thorough assessment, answering all my questions, and getting us scheduled as soon as possible. Thanks to Jake for the detailed follow-through. At every step Jake let me know what was going on and what he was doing. No surprises. After having issues with another company going back and forth and then having them stop responding to calls these young men were a pleasant change. They did what they said they would do and maintained professionalism throughout the entire appointment. Thanks again, Sabrina & Reg Services Drain cleaning

Business reply

Empire State Plumbing

Thank you, Sabrina and Reg, for the thoughtful review! We’re glad to hear Roger and Jake provided professional, thorough, and communicative service throughout your experience. We truly appreciate the 4-star rating and would love the opportunity to earn that fifth star next time. If there’s anything we could have done to make your experience even better, we’d love to hear your feedback. Thank you for choosing Empire State Plumbing!

From Google

Maria LoGiudice

New Reasonable price Logan was excellent - professional, knowledgeable and quick. Services Water tank installation, Faucet repair, Faucet installation, Service not listed

Business reply

Empire State Plumbing

Maria, thank you so much for the 5-star review! We’re thrilled to hear Logan provided excellent service and was professional, knowledgeable, and efficient. We truly appreciate your kind words and your trust in Empire State Plumbing.

From Google

Ann Sikora

New Reasonable price | $2,000+ Empire State Plumbing did an excellent job installing my new tankless water heater and water filtration system. Jake and Alex worked very hard and addressed all my concerns. They also swept and cleared all the job debris. Services Water heater installation

Business reply

Empire State Plumbing

Ann, thank you so much for the 5-star review! We’re thrilled to hear that Jake and Alex did an excellent job installing your new tankless water heater and water filtration system. It’s great to know they took the time to address all your concerns and left the work area clean and clear of debris. We truly appreciate your trust in Empire State Plumbing and your kind words about our team!

From Google

Edmund Pangburn

New Not sure | $600–800 The service was excellent and Victor was very thorough and knowledgeable. My system is running smoothly. The pricing does seem to be on the high side. Services Heating system maintenance

Business reply

Empire State Plumbing

Edmund, thank you for your five-star review and for taking the time to share your experience. We are pleased to hear that Victor provided thorough and knowledgeable service and that your system is now operating smoothly. We sincerely appreciate your feedback regarding pricing, as we continually strive to provide exceptional service and value to our customers. Thank you for choosing our company and for placing your trust in our team.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Empire State Plumbing

From their website, empirestateplumbing.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Empire State Plumbing has been a family-run shop since 2006, working out of our Nassau, NY headquarters."
Drain cleaning
"Fast drain clearing, rooter service, and camera inspection for stubborn clogs."
Sewer lines
"Sewer Line Repair"
Trenchless pipe repair
"Trenchless & CIPP Lining"
Water heaters
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Repiping
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Gas lines
"Leaks, repipes, water heaters, sump pumps and gas lines — repaired or installed."
Plumbing fixtures
"Kitchen & Bath Fixtures"
Heating and cooling
"Plumbing, drain & sewer, heating, cooling and indoor air quality — repair, replacement and installation."
Warranty on work
"2-year warranty on repairs (vs. 1 year)"
Financing
"Flexible financing through Acorn Finance for qualified buyers."
Upfront pricing
"You approve a flat price before we start — no surprises after the fix."
Discounts
"15% off every repair"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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