Central Islip

Elm Plumbing & Heating

4.1 of 5

Average of 14 Google reviews

Positive and negative reviews

  • Positive 11 reviews, 79% of all reviews
  • Negative 3 reviews, 21% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reasonable prices

  2. Reliable long-term service

  3. Quality of the work

  • Written reviews used: 13
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (631) 265-4035Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Irene R. 1 of 5

They are no longer in business Negative Responsiveness Services Faucet repair, Shower repair

From Google

Marilyn Boyle 5 of 5

Just had two faucets replaced - one in the bathroom and one in the kitchen. I'm very pleased with the service. Both faucets work great and look beautiful! Joe was very efficient and his work is high quality. The work was done in a timely fashion at an affordable price. I would use him again and highly recommend Elm Plumbing and Heating.

From Google

Big Joe 5 of 5

When i was growing up I always remember my parents saying call Joe Russo at Elm Plumbing any time they had an issue. As an adult I have used Elm plumbing in both the houses I have lived in since I'm married . Last week my eldest son used him for a clog in his new home. You can't get a better recommendation than 3 generation's of use from the same plumber. Thanks for years of great service.

From Google

Bruce Russo 5 of 5

great job. done right the first time, highly recommend

From Google

Patrick Dowling 5 of 5

Great experience very professional and best plumber! Needed him on Sunday emergency and they were there!! Thanks guys! Will recommend highly!!!!

From Google

Eric Vidal 5 of 5

Great Work. Knew exactly what was wrong and took care of it. Would recommend.

From Google

mn05 1 of 5

From Google

Business Owner 5 of 5

Came out at night when we had the freezing temps on an emergency call. Was professional, thorough, and didn't gouge me on price. I highly recommend him and am so grateful they fixed my frozen, burst pipes.

From Google

Heather Trifiletti 5 of 5

Joe was fantastic! Highly recommended!!

From Google

Tim Hudson 5 of 5

They were fast clean and courteous, can't ask for more than that!

From Google

Anne Hart 5 of 5

Have been using ELM plumbing for a few years now. Never had a problem. Very reliable and reasonable prices.

From Google

James Rotsheld 5 of 5

Great service and a great price will def use again

From Google

Brian Wyatt 5 of 5

prompt and courteous knowledgeable and reasonable never talks down to you been using for years

From Google

Assaf Vestin 1 of 5

We had leaky kitchen faucet in the kitchen and we activated our home warranty insurance and had this provider called in to fix it. They did not call after 4 hours so we called and they said they'll be on Monday between 11 and 1. On Monday at 2.30pm we called and they took over 5 minutes to figure out who we were and apologized saying they were stuck in a previous job, which sounded like a made-up excuse. They said they'll be in the next day between 10 and 12 guaranteed. Apparently, their guarantee is not worth much since they showed up after 1.30pm. The person was unpleasant and arrogant and fixed something in the faucet and then said someone in our household probably spilled water on the floor, which is not the case, especially since it happened multiple times overnight, but thanks for blaming us for making up issues with our sink. His work did not fix the leaky issue, it is still leaky. Will definitely not use this plumber again. Update 12/29 - We had another plumber over (Pete Gerardi) who inspected, opened the faucet and fixed it under 40 minutes and charged the exact same $100.. Once he was done we realized even further how lazy and unprofessional ELM plumbing is and that this service just wanted an easy $100 without doing anything. Update 1/5/17 - Received a call from the owner of Elm Plumbing asking us to remove the review and stating he was in business for 35 years (curious how it changed from the 40 years he told my wife in a very arrogant manner while he was in our house unable or unwilling to open the faucet to find the source of the leak) and that we were the only ones ever to have been unsatisfied with his service. His call and comments completely failed to address the issues we raised (very condescending attitude to my wife, unwillingness to open the faucet to fix a simple leak and then telling my wife it's her fault the sink keeps leaking cause she was using it and finally missing out an appointment and then being late by an hour for the second one despite promises to be on time)

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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