From Google
yirmi aryeh
New Bryan is such a special guy. He was a pleasure to deal with. Thank you.
Citywide Sewer-drain & Plumbing Corp
4.8 of 5
Average of 2,044 Google reviews
Positive and negative reviews
- Positive 1,977 reviews, 96% of all reviews
- Negative 61 reviews, 3% of all reviews
- Not counted 6 reviews, 1% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
Book online
Booking page on book
AI summary of their website
About Citywide Sewer-drain & Plumbing Corp
- In business: 74+ Years
- 24/7 emergency service
Citywide Sewer-Drain & Plumbing serves residential and commercial customers across Long Island and New York City, including Queens and Brooklyn. The company handles plumbing, sewer, and drain work, with sewer and drain cleaning described as a specialty. Its website says it has served these customers for 74 years.
Services
- Drain cleaning
- Sewer lines
- Trenchless pipe repair
- Water heaters
- Tankless water heaters
- Leak detection
- Water damage
They offer
- Free estimates
- Warranty on work
- Upfront pricing
- Discounts
From their website, citywideplumbers
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- In business
- "For 74 years Citywide Sewer-Drain & Plumbing has been servicing the sewer and drain needs of both residential and commercial plumbing customers in Long Island, Queens, and Brooklyn, New York."
- 24/7 emergency service
- "The expert plumbers at CityWide are available to all residential customers in Long Island and the New York Metropolitan Area 24 hours a day, seven days a week, including holidays."
- Drain cleaning
- "Drain Cleaning"
- Sewer lines
- "Sewer Line Repair"
- Trenchless pipe repair
- "Trenchless Sewer Line Repair"
- Water heaters
- "Water Heater Repair"
- Tankless water heaters
- "Tankless Water Heater"
- Leak detection
- "Leak Detection"
- Water damage
- "Water Damage Cleanup"
- Free estimates
- "FREE Estimates"
- Warranty on work
- "We Guarantee Our Work"
- Upfront pricing
- "We promise that you will know the exact price of a plumbing job before we start doing the work."
- Discounts
- "Check out the latest offers and discounts we are currently running for our plumbing, sewer, and drain services."
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Reviewers praise thorough, effective repairs and problem solving
Reasonable, fair prices
Reviewers praise professional, courteous technicians
Reviewers praise prompt responses and quick arrivals
What reviewers dislike
Expensive or high prices
Reviewers report delays starting work and scheduling frustrations
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Photos
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From their website, citywideplumbers.com
Book online
Booking page on book
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Every day Open 24 hours
- Website
- citywideplumbers
.com - Phone
- (888) 744-
9960
Hours as listed on Google; we have not checked them.
Reviews
From Google
Flor Martinez
New
From Google
Lee Rosenthal
New Reasonable price | $600–800 Great service. On time, polite and reasonably priced Services Service not listed
From Google
Paul Maldonado
New Not sure During a free estimate session, the tech worked harder then the others who got paid to snake my clogged bathtub. Services Service not listed
From Google
Gail M
Reasonable price | $2,000+ This is a wonderful company. Gene our technician was exceptional. He spent several hours Diagnosing the problem, draining our hot water heater, and removing it so that our contractor could replace the wet sheet rock prior to the new unit being installed. Gene was respectful and a pleasure to have in our home! I highly recommend this company as well as Gene! Services Water heater installation
Business reply
Citywide Sewer-drain & Plumbing Corp
We appreciate your positive feedback on our work !! Thanks so much for choosing Citywide and we are thankful for your business
From Google
Chris Williams
Professional and courteous team. They get the job done and Techs are knowledgeable. Services Drain cleaning
Business reply
Citywide Sewer-drain & Plumbing Corp
Hi Chris Williams, Thank you so much for your positive review! We're thrilled to hear that you found our team to be professional and courteous. Your feedback truly means a lot to us and confirms that we're on the right track in providing excellent customer service. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Citywide Plumbers Team
From Google
John Rynn
New $200–400 Services Sewer cleaning
From Google
L Olszewski
New Great price CityWide responded so quickly to my call and it wasn’t even an emergency. They sent Justin the plumber and he was courteous and professional. He explained things in a way I could understand. He solved the problem and worked very neat and clean. I am so glad I called CityWide Services Toilet repair
From Google
Randi LoCicero
New Great price | $400–600 I can’t recommend them enough from the intake phone call to the timeframe. It took for them to get to the house and our great technician that took care of the issues took pictures explained everything to us. They were awesome. Services Service not listed
From Google
Jenna Dolan
New Same day appointment, technician was wonderful, got the problem fixed quickly.
From Google
Wayne Burke
New Reasonable price | $1,200–1,400 I’m a general contractor and I’ve been using Citiwide for years. Total pros! Their guys have great experience and can problem solve. Always on time.
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, Wayne! We truly value our long-standing partnership and appreciate you trusting Citywide with your projects year after year. Our team takes pride in showing up on time and solving problems the right way, so hearing that from a fellow contractor means a lot. We look forward to working with you on many more jobs! — The Citywide Sewer-Drain & Plumbing Team
From Google
Jackson Chen
New Nice job
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, Jackson! We’re glad you were happy with the job, and we appreciate the 5-star review. We’re here whenever you need us! — The Citywide Sewer-Drain & Plumbing Team
From Google
Sean Attale
Reasonable price | $1–200 Thanks to Brandon for recommending me to get a new water heater. He was spot on. He was knowledgeable n proficient on getting the job done. Also, thanx citywide for providing a good service to the community . Services Service not listed
Business reply
Citywide Sewer-drain & Plumbing Corp
Hi Sean, Thank you for taking the time to share your experience! We're thrilled to hear that Brandon was able to help you with your new water heater and that his knowledge and proficiency made a difference. Your kind words about our service mean a lot to us, and we strive to be a valuable part of the community. If you ever need further assistance, please don't hesitate to reach out. Best regards, Citywide Plumbers
From Google
Mary
New
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you for the 5-star review, Mary! We truly appreciate your trust in Citywide and look forward to helping you again whenever you need us. — The Citywide Sewer-Drain & Plumbing Team
From Google
John Baglivi
New Excellent Clean and fast
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, John! We’re glad our team got the job done quickly and left everything clean. We appreciate the 5-star review and your trust in Citywide, and we’re here whenever you need us! — The Citywide Sewer-Drain & Plumbing Team
From Google
Michele Reilly
New Excellent service!! Technician explained everything being done and checked everything to make sure there was no leaks before he left. And cleaned up before leaving. I will be using City Wide again!!
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, Michele! We’re glad our technician explained the work, double-checked for leaks and left everything clean before heading out. That’s the kind of care we want every customer to get. We appreciate your trust in Citywide and look forward to helping you again! — The Citywide Sewer-Drain & Plumbing Team
From Google
Fanis Tsiamtsiouris
New
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you for the 5-star review, Fanis! We truly appreciate your trust in Citywide and look forward to helping you again whenever you need us. — The Citywide Sewer-Drain & Plumbing Team
From Google
J AG
Reasonable price We always use CityWide Plumbing for any plumbing job in the house. We had 2 jobs to be done today and Fernando was top notch. Quick and efficient. And one helluva nice guy. Services Service not listed Positive Responsiveness, Punctuality, Professionalism
Business reply
Citywide Sewer-drain & Plumbing Corp
We appreciate your positive feed back !! Thanks so much for choosing Citywide and we are thankful for your business
From Google
Gail Corredine
New Reasonable price | $200–400 Rego handled my main drain issue and cleared the clog. Services Drain cleaning
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, Gail! We’re glad Rego could clear your main drain and get everything flowing again. We’ll be sure to pass your kind words along to him. Thank you for choosing Citywide, and we’re here whenever you need us! — The Citywide Sewer-Drain & Plumbing Team
From Google
Ed Hughes
New $800–1,000 Very professional got here when they said they would. The tech saw a problem with my sewar line and informed me of a potential problem was great. Clean work and did have them fix my potential problem. Would highly recommend them.
Business reply
Citywide Sewer-drain & Plumbing Corp
Thank you, Ed! We’re glad our technician arrived on time and spotted the issue with your sewer line before it became a bigger problem. Catching those things early and keeping our customers informed is a big part of how we work. Thank you for trusting us with the repair and for the recommendation. We’re here whenever you need us! — The Citywide Sewer-Drain & Plumbing Team
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From Google
Business reply
Citywide Sewer-drain & Plumbing Corp
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