From Google
Carlos Bautista
New
Business reply
C&L Plumbing Supply
Thank you Carlos!
C&L Plumbing Supply
4.2 of 5
Average of 69 Google reviews
Positive and negative reviews
- Positive 56 reviews, 81% of all reviews
- Negative 12 reviews, 17% of all reviews
- Not counted 1 review, 2% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
About C&L Plumbing Supply
- In business: 46 Years (Since 1980)
C&L Plumbing Supply is a family-owned plumbing and heating products supplier in Lynbrook, serving residential, commercial, and industrial customers across the Long Island–New York metropolitan area. It operates a showroom and supply counter and provides delivery.
From their website, candlplumbingsupply
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
What their website says
- In business
- "Established in 1980"
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Reviewers praise helpful, friendly service and staff knowledge and advice
Reviewers mention a wide selection and needed parts in stock
What reviewers dislike
Reviewers report poor customer service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Photos
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From their website, candlplumbingsupply.com
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Monday to Friday 7:30 am to 4:30 pm
- Saturday 8:00 am to 2:00 pm
- Sunday Closed
- Website
- candlplumbingsupply
.com - Phone
- (516) 599-
6655 - E-mail C&L Plumbing Supply
Could not copy. Select the e-mail address to copy it.
- Social media
Hours as listed on Google; we have not checked them.
Reviews
From Google
Nancy Wolfsohn
Always thought highly of this business and used them for many years until…a $200 shower head we were not happy with couldn’t be returned, even for store credit.
From Google
Walter Salazar
From Google
carlmaro
From Google
Neef _
From Google
Archie Nieman
Seems to be a well stocked and organized supplier. Having in stock the parts required & needed to fix my toilet.
Business reply
C&L Plumbing Supply
Thank you! Glad we were able to help.
From Google
Kirk Y
From Google
charles diaz
C&L is amazing. The counter guys are amazing. Very knowledgeable and on point.
Business reply
C&L Plumbing Supply
Thank you Charles! Appreciate your feedback.
From Google
Marianne Bochilo
Ed and Brenden were so helpful and I was able to order the perfect vanity and the exact faucet I needed. I recommend this local showroom. It’s a gem
From Google
Dhanesh Ramkissoon
From Google
Peter Alford
Plumbing supply part of this business closes at 1 pm on Saturdays, not 2 pm. Bummer.
From Google
kristy kung
I own a play gym and 2 days ago one of my toilet parts broke before a big event and C & L plumbing came to the rescue. I was looking for a specific piece that they went out of their way to find for me within 2 hours of contacting them about the missing part. Even more incredible was that even though they did not have the part in store, they located it at another store close by and had it delivered to their store for me to pick up. As a small business owner, I am so grateful for people in this world that will still GO OUT OF THEIR WAY to take care of their customers and help solve the problem. I was able to get the missing piece from them and the toilet was up and running again before a big event. Thank you Stephanie & her team so much!!! For being prompt, professional, and helping me resume my day peacefully!
From Google
Diana Contreras
Was in a rush as the heat was out and needed parts immediately, so ended up at C&L. Amazon would have taken a day or two but those prices are at least 30% less expensive than C&L. After paying realized we were charged an "admin" fee for using CC. Wish I would been told by salesperson of the additional CC penalty charge and would have paid cash. Also, same exact thermostat was .80¢ more expensive from one day to the next. Got my parts but feel like I was taken advantage of.
Business reply
C&L Plumbing Supply
Hi Diana, thank you for taking the time to share your feedback - we’re sorry to hear you felt disappointed with your experience. We’d never want any customer or neighbor to feel taken advantage of. As a small, family-run local business, our prices sometimes differ from large online retailers like Amazon, but we take pride in offering immediate access to quality brand-name parts and knowledgeable in-person service when you need it most. Regarding the credit card fee - this is a standard processing charge, and our credit card terms are clearly marked at every sales station in our store. We’re always happy to discuss alternative payment options with our customers before checkout and will remind our salespeople to do so. We’d appreciate the opportunity to talk this through and make sure everything is resolved to your satisfaction. Please don’t hesitate to reach us at info@candlplumbingsupply.com. Best, C&L Plumbing Supply
From Google
Jeffrey Black
From Google
Garry pazmann
Excellent staff and a wide selection of product its a one stop shop for all your fixture and plumbing needs
Business reply
C&L Plumbing Supply
Thank you very much Garry!
From Google
mark_aptekar
Very nice place. People there are willing to help you regardless of what you are looking for in their store. Needed tiny replacement O-ring for my hot water dispenser faucet that I could not get in any plumbing supply store I visited (…even manufacture site do not have it). Walk-in to C&L Plumbing Supply Inc without any hope, just to check off from my list. Young man at counter gave me all his attention listening very carefully for my needs. Promised to help and in 5 minutes I had O-ring that I was looking for a few days already. Thank you very much for your time and help!
Business reply
C&L Plumbing Supply
Thank you Mark! We look forward to helping you again soon.
From Google
RORY WAGNER
Extremely helpful service. Spoke w Brendan about a broken bathroom faucet lever who referred me to the manufacturer because they may have a warranty. Manufacturer sent me a new lever, free of charge ($130 value). Thanks for not ripping me off and being trustworthy.
Business reply
C&L Plumbing Supply
So glad we were able to help!
From Google
Jeff Lizama
Poor customer service, the employees are very arrogant Translated by Google·See original (Spanish)
From Google
Diana L. Vale
Erica was the absolute best. She helped us every step of the way, was easy to deal with, and helped us select gold hardware. Highly recommend C & L for all your kitchen and bathroom needs!
From Google
Samim azad
Stupid customer service
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From Google
Business reply
C&L Plumbing Supply
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