Utica

Bob Lynn & Son Septic Tank Cleaning

4.6 of 5

Average of 59 Google reviews

Positive and negative reviews

  • Positive 53 reviews, 90% of all reviews
  • Negative 6 reviews, 10% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise friendly, professional, and helpful staff

  2. Effective and well done

  3. Reviewers praise prompt responses and timely service

  4. Reasonable or fair prices

What reviewers dislike

  1. Reviewers report difficulty getting callbacks or scheduling work

  • Written reviews used: 55
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (315) 735-1550Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 4:30 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Carol Altimonte 5 of 5

Great price Absolutely, the ONLY company you want to consider for your septic, sewer or plumbing issues. Extremely professional with comprehensive skills from clearing pipes to big jobs requiring excavation. After two weeks of four companies coming for a site visit then stalling and recommending another company (when we didn't have functioning bathroom facilities), Bob Lynn completed the repair in two hours. If you want someone who knows his craft and operates with integrity, Bob Lynn is your choice. Plus, Donna, Bob's wife and office manager, is a gem! Services Drain cleaning, Plumbing pipe repair

From Google

Cindy 5 of 5

I can’t tell you how wonderful these people are. They went above and beyond from any sewer service I have ever had in my home. Much appreciated. Services Drain cleaning

From Google

Tom Gehrig 5 of 5

Reasonable price | $300–400 I had a backup in my drainline in my home. They came over promptly, fixed the issue. Professional and reasonable. Services Sewer repair

From Google

Dan Valerio 5 of 5

Called these guys up on a Thursday they came the very next day in a crazy snow storm and stayed till the work was done. These guys are the best. And inexpensive for what they did. I would definitely recommend them

From Google

Stephen Staruch 5 of 5

Reasonable price | $400–500 Great service on my septic system from Josh at Bob Lynn & Son. He was very forthcoming with information about my system, and took the time to explain things to me. I found that very helpful. Would recommend Services Outdoor plumbing system repair

From Google

Heather Needham 5 of 5

Great price | $400–500 Would definetly recommend this company to anyone. Showed up on time, worked fast and effectively, and was very friendly Services Drain cleaning

From Google

M R 5 of 5

Incredibly fast and efficient service. Cleared the roots from main drainage line within an hour after calling. Got lucky that he was in the area and stars aligned to fit me into scheduling, Donna mentioned that this worked out and if not today it would have to be sometime late next week. We are very thankful it was today. Also was able to take a quick look at a few other minor issues and a plan is in place. I don't like to ask for extra time especially when quick accommodations were so kindly made. Bob took a look without question 10 stars if I could but 5 is the max

From Google

Martin Quinn 5 of 5

From Google

Beth Miller 5 of 5

If you're a business on Genesee Street, you know that septic issues are bound to happen — and when they do, Rob and the team at Bob Lynn & Son are the ones to call. At Universal Bookkeeper, we've used their services multiple times and they are always professional, courteous, and hardworking. Rob and his crew show up, get the job done right, and give us peace of mind every time. Highly recommend!

From Google

Rochester Hardwood Floors 5 of 5

Great job. Family owned and personal service - thanks again

From Google

dale klein 1 of 5

Service was great timing was great BUT $422 TOCLEAN MY SEPTIC TANK AND ANOTHER $433 to clean out a plugged pipe. The pipe took maybe 20 minutes.

From Google

Adam Sassone 5 of 5

5-Stars – Honest, Professional, and Reliable! In December 2024, I was hit with sewage backups at both my primary home and a rental property—right before Christmas, of course. After calling around, I ended up using a large company that had apparently bought out many smaller local outfits. They came in, charged a premium, and unfortunately did a subpar job. Some services were never even rendered, and it took nearly eight weeks of back-and-forth to get a partial refund. Frustrated and still dealing with the same issue weeks later, I decided to look for a better solution—and that’s when I found Bob Lynn & Son Septic. What a difference. They were prompt, polite, professional, and—most importantly—effective. They thoroughly cleaned the lines, explained what had been missed previously (the traps were still clogged!), and left the work area cleaner than when they arrived. Their pricing was not only fair, it was lower than the big-name company, yet the quality of work was on another level. This is a small, family-run business that truly takes pride in what they do. If you’re dealing with drain or sewage issues, don’t waste time or money elsewhere—call Bob Lynn & Son Septic. I couldn’t recommend them more highly, and if by some chance something isn’t perfect, I’m confident they’ll make it right.

From Google

Susan Rex 5 of 5

Call with major problem. Waste leaking into Sistrine in old farm house. Fear was broken sewer pipe or worse. Came assessed situation. Donna worked around being available. Fixed in no time with just big clog. Sistrine drained, sanitized, line flushed and septic emptied.Pricing worth the work done. Recommend highly!

From Google

Tammy 5 of 5

I highly recommend Bob Lynn and Sons. Awesome customer service; friendly, skilled and professional technicians. Arrived and got the job done quickly. Reasonably priced, also.

From Google

Andrea Duvall 5 of 5

Did a great job! Quickly checked out my sewage pump and replaced it in about an hour including the time it took to go and get the right one. Explained to me how it worked and how to keep it running smooth. Very professional.

From Google

Megan Curtis 5 of 5

I called last week with questions (I know nothing about septic tanks- this is new for me) and I was able to have every question answered and had my appointment scheduled ASAP. They were prompt with showing up, incredibly professional and the company's communication is amazing. I was followed up with once and the called to let me know the driver was on the way. I will be using this company from here on out without a doubt!

From Google

Judy Dimbleby 5 of 5

He is always fast for emergencies, and does a fantastic, neat and efficient job

From Google

Jennifer Barker 5 of 5

Took the advice of a neighbor and coworkers and called Bob Lynn & Sons after a concerning experience with another company. Donna kept me calm over the phone on several occasions while the guys worked extra hard on our disaster, even in the pouring rain! We tried every avenue (town codes, original home builder, old site plans, etc) with no luck. But they didn’t quit until they found where our drain leads to! They even checked in on a weekend during a hard rain to make sure everything was still running smoothly. 10/10 recommend!!!

From Google

Barbara McNamara 5 of 5

Excellent service and so knowledgeable. They make quick work of problems that are overwhelming to homeowners.

From Google

Kristin V 5 of 5

Had a backup issue right before going out of town so we called on our way home. They could come a day or two later which was fine. They arrived promptly that morning and talked me through the issue and how they were going to fix it! Rob and Josh were extremely helpful and kind. It was honestly an enjoyable experience! Pricing was acceptable for the service and gave them some cookies on the way out! Great guys. Would definitely recommend. Hopefully I wont need them again but if I do, they will be my first call!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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