From Google
Bianca Steri
New Great price Great Service! Goes above and beyond always! Services Shower installation, Plumbing leak detection, Water heater repair
4.2 of 5
Average of 62 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Bluewater Plumbing, Heating, and Air Conditioning serves homes and businesses across Queens and New York City with plumbing, heating, and air conditioning work. Based in Middle Village, the company handles repairs, installations, maintenance, and remodeling, and serves clients ranging from restaurants to medical service providers.
From their website, plumbing4nyc
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Professionalism and knowledge
Reviewers praise prompt arrivals and timely service
Reviewers praise responsive and helpful customer service
Reviewers praise clear explanations and communication
Reviewers report high prices and final bills above expectations
Incomplete or ineffective work
Reviewers report rude or unresponsive customer service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Open photo 6 of 6From their website, plumbing4nyc.com
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Bianca Steri
New Great price Great Service! Goes above and beyond always! Services Shower installation, Plumbing leak detection, Water heater repair
From Google
Stephanie Cooke
Reasonable price Bluewater is the best! From their office staff to their staff in the field, they always get the job done. We have worked with them on big projects, as well as little projects, and am always happy with the work. I highly recommend them! Services Toilet repair, Water heater installation, Drain cleaning, Plumbing leak detection, Faucet repair, Service not listed
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Stephanie, thank you so much for your wonderful review and recommendation. We’re thrilled to hear our office and field teams consistently deliver on projects big and small. We appreciate your trust in Bluewater and look forward to working with you again.
From Google
Syed Asaduzzaman
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you, Syed Asaduzzaman, for the five-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon. If there is anything we can do to make your next visit even better, please let us know.
From Google
Matthew McAleer
Reasonable price | $100–200 I just had one of the best experiences I’ve ever had as a homeowner. The plumber, Rich, was exceptional—he truly went above and beyond to resolve my toilet issue. His professionalism, responsiveness, and willingness to help stood out immediately. It’s rare to come across someone so dedicated and genuinely eager to make sure everything is done right. I can’t recommend him highly enough—any customer would be lucky to work with him. Services Toilet repair
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you, Matthew, for the wonderful review. We're thrilled Rich went above and beyond and will be sure to pass your praise along. We're glad the toilet issue was resolved and truly appreciate your recommendation. Please call us anytime if you need assistance in the future.
From Google
shaheda taher
Overpriced Adh havc company gives false information how the hvac good for your home to heat up the house they didn’t work at all in winter I waist my money install this unit they took my boiler plus they also close down my chimney where still have gas water heater air needed to exhaust.
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Unfortunately you have the wrong company. We have no record of you being a client. We're sorry you had this issue with another company, but give us a call and we would be happy to help you in the future.
From Google
Dorothy Rodriguez
Reasonable price | $200–300 Called Bluewater Plumbing, Heating and Air Conditioner with clog issue as well as a back up issue and they were able to schedule me for service right away. The technicians, Jimel Mincey and Jesus Cohetero arrived earlier than expected which was great. Mr. Mincey informed me of fee before work started which I greatly appreciated. They went straight to work. Mr. Mincey informed me of what was needed to solve issue as well as updating me in interim of work as well as informing me what caused the problem. They were both very professional, courteous and knowledgeable. The office personnel was also very polite. They kept me informed of when tech were on their way and called to confirm with me. Will definitely use them for any other plumbing issues. Services Service not listed
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you, Dorothy, for the wonderful review and for recognizing Jimel Mincey and Jesus Cohetero. We’re glad we could schedule you quickly and that our team kept you informed while resolving the clog and backup. I’ll be sure to pass your kind words to Jimel, Jesus, and our office staff. We look forward to helping with any future plumbing needs.
From Google
Zach Gottesman
Super helpful, knowledgable and friendly. Does honest and reliable work quickly and efficiently. Strongly recommend. Services Water heater repair
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thanks so much, Zach. We really appreciate your kind words and recommendation. We're glad we could provide honest, reliable service quickly and efficiently, and we're here whenever you need us again.
From Google
Clayton Medina
Reasonable price Blue water with all their techs are extremely professional and knowledgeable especially Jimel and Jesus who worked on my system !! And I can’t forget Stephanie the office administrator! Without her none of this would have been done! All my issues with my navien system was fixed with extreme satisfaction!!!! I highly recommend blue water for any of your plumbing needs. Services Water heater installation
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you, Clayton, for the fantastic review and for recommending Blue Water. We’re thrilled Jimel, Jesus, and Stephanie provided professional, knowledgeable service and that your Navien system issues were resolved to your satisfaction. We’ll be sure to pass along your kind words to the team. Please reach out anytime for future plumbing needs.
From Google
jia zheng
Jason and Chris were very professional and also very helpful, I’m very grateful for the help I received they were so patient and help me with the issue I had. I had a good experience with them.
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you for your wonderful feedback! We're thrilled to hear that Jason and Chris provided you with professional and helpful service. Your satisfaction is our priority, and we're glad they could assist you effectively. We appreciate your kind words and hope to see you again!
From Google
Tanya Kay
Beware of pricing. Our heater has been out for several days and our usual plumbers were unavailable this month, so we called this company. We were told there would be a $185 fee just to look at the issue, which would be applied toward the total cost if we moved forward with them. The estimate we received was $1,900. Two service technicians (Jesus and Jimel) spent around five hours trying to identify the problem. During the process, they caused a water leak from our 3rd floor…likely with more internal damage we can’t yet see. In the end, they were unable to fix the issue today, which we understood, and we genuinely appreciated their effort. What really disappointed us was the billing. Even the technicians felt we should receive a discount given the leak and the unresolved issue, but the office immediately refused because they “diagnosed” the problem. I would’ve been happy if they had just docked off any amount from the original quote. I completely understand their work isn’t free, but the job was not completed and our house was left in worse shape. We paid to get them on their way, but we’re left with a bigger mess, no heater, and a full charge. After seeing similar complaints about billing on Yelp, I wish we had looked into this more beforehand. We’re very disappointed with the overall experience.
Business reply
Bluewater Plumbing, Heating And Air Conditioning
We sincerely apologize for the experience you had with our service, and we appreciate your feedback. It’s unfortunate to hear about the miscommunication regarding the billing and the leak caused during the visit. We always strive to provide clear and fair pricing, and it’s concerning that we did not meet that expectation in your case. Your experience will be reviewed internally to ensure we improve our processes going forward. We value your input and hope to regain your trust in the future.
From Google
Ryan Bloom
Everyone at company is very responsive, professional and courteous. They have been tremendously helpful to our businesses in all areas of HVAC and highly recommend them to others seeking capable professionals. I have had great experience with Roger , Stephanie and Jimel in particular.
From Google
Shirley
Reasonable price | $900–1,000 The company was very accommodating to our needs, from Stephanie the person in charge of appts; to the workers, were very polite. We had two properties that needed to be checked out, and answered all questions asked. I recommend the company. Services Service not listed
From Google
Januvol Ruiz
From Google
Januvol Ruiz
From Google
Greasy Greasykud
Run away from this company I had driven almost 2 hours to meet and even called him the night before to confirm time and address. Was just ignored!!! Run away from this plumber
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Hello, We are sorry but you have the wrong company. There is no Bill working here. If you need help, you can call us at 866-763-5302. Good luck!
From Google
Lana Tula
Reasonable price | $500–600
From Google
Kennedy Tavarez
I had an outstanding experience with Bluewater Plumbing, Heating & Air Conditioning, Inc. After having four other plumbers come through and claim to fix the issue, only for the problem to keep coming back, finally got it right. They were professional, clean, and most importantly, honest. They took the time to answer all my questions in a way I could understand, and went straight to the point when diagnosing and fixing the issue. No runaround, no upselling, just solid, reliable work. Highly recommend them if you’re looking for quality and peace of mind!
From Google
Chiel Solomonoff
On time and professional! Definitely reccomendable
From Google
R P
Exceptional Service. I am giving a maximum 5 stars. Their customer service is very responsive. Their master did the estimate and back to complete the job in one week. The job they did for me had ultimately earned the approval from Dept. of Building. Standard of Excellence! Highly recommended! Positive Responsiveness, Punctuality, Quality, Value Services Water heater repair
Business reply
Bluewater Plumbing, Heating And Air Conditioning
Thank you very much for the review. We look forward to working with you again in the future!
From Google
Daniel Grigoras
If you have problems, just call! They came in a couple of hours to see what's the problem and changed my boiler in less than 24 hours after I called them.
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From Google
Business reply
Bluewater Plumbing, Heating And Air Conditioning
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