Billings

Billings Carpet Cleaning & Water Damage Restoration

4.4 of 5

Average of 41 Google reviews

Positive and negative reviews

  • Positive 35 reviews, 85% of all reviews
  • Negative 6 reviews, 15% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Fast arrivals, even after hours

  2. Explains each step

  3. Reviewers say carpets come out clean, with tough stains and odors removed

  4. Affordable prices

  • Reviews used: 36
  • Made on October 20, 2026
How summaries are made
Call (406) 259-3333Visit website

License record

Not checked by FairPipes yet

We do not have license records for Montana yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every dayOpen 24 hours

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Samantha Smith 5 of 5

Dommonic did a great job!

From Google

shannon rosenberg 5 of 5

We had our RO system leak and flood down to our basement. We made a call to Andy and he was at our house right away!!! I could tell right away that Andy had the knowledge and training to take care of the job right off the bat! It made a terrible situation to deal with a lot easier!!! He is a professional and will tell you the steps you need to take to ensure the problem is resolved! He had fans at our house within hours of the leak! I would 100 percent recommend him to anyone who experiences a disaster at their house!

From Google

Karen Smith 5 of 5

Andy is easy to work with and very thorough. I trust him to shoot straight instead of just wanting to replace everything.

From Google

Bobby Wilson 1 of 5

Rude employees.

From Google

Chad Hooker 5 of 5

Dominic provides exceptional service and is committed to doing the best job with cleaning your carpets. He is friendly, detail oriented, hard working, respectful, and a hoot to do business with. I highly recommend Dominic for your professional cleaning needs!

From Google

Becky Artist 5 of 5

We experienced a house fire this year and it was very devastating. A friend of mine recommended Billings Carpet Cleaning and Restoration. Andy's professional team helped us get our lives back to normal. Joe and Gavin were awesome in helping us get the items we could save cleaned and stored. They kept us updated through the whole process and took extra care with our possessions. They were always prompt with answering questions. Andy is helping us get our house restored. What an extraordinary group of people at BCC! I learned that having a house fire can be very emotional. Gavin, Joe and Andy were so kind and helpful, that I honestly don't know how we would have gotten through this process without them. If you ever have a disaster that ruins your home or parts of it, call Billings Carpet Cleaning and Restoration. They are the best.

From Google

Misty Wade 5 of 5

As a property manager in Billings, I have used many companies and never have I had as good of service as I do with Billings Carpet Cleaning. Dominic is great! They are all kind, quick, reliable, and most importantly, the quality of work is amazing! I have used them at several properties that I have managed and when I have gone to a property that uses someone else, I always go back to them! These guys are top notch. There have rarely ever been issues with the cleaning, however, in the off chance I had one, all it takes is a phone call to have them rectify the situation. They have always been honest as well, if they do not think the carpet will clean they tell me right then and there, even if that means I won't be using them because I'll replace carpet. Seriously, if you are looking for a great price, great service, and clean carpets, call them!

From Google

Kyle P 5 of 5

Amazing service! We had some water in the basement and Joe/David took care of it in a friendly and timely manner. I highly recommend Billings Carpet Cleaning for anything water damage related! Thank you Billings Carpet Cleaning!

From Google

Becca Bowen 5 of 5

Had great customer service from Dom! He respomded quickly with an appointment, showed me areas of concern, explained the carpet cleaning process, worked quickly to get it done, and then followed up to make sure we were satisfied! Excellent service Dom. We will have them clean our carpets again!

From Google

Sydne Meyers 5 of 5

Thank You! Thank You!! Thank You!!! I am soooo impressed with my Team (Joe, David, Ryan, Dom, and Andy). These guys took an unfortunate scary bad thing for me and took complete care of it. They were HIGHLY RECCOMENDED to me. I called and got a return call very promptly, they came out quickly and on time and went to work. It was like they weren't even here....quiet and diligently working. I had a few conversations with all of the crew and learned a lot. They really explained all that was going on and what to expect. Lowered my stress level immediately. Really am happy, pleased and satisfied with this company. I now HIGHLY RECOMMEND Billings Carpet Cleaning and Restoration!!!!! They will Git 'er Done... And you will like it....

From Google

Thomas Gephart 5 of 5

Quick, efficient and great work. Like new.

From Google

Rebecca Scanson 5 of 5

A crew was at our house in just one hour after we found the flooded basement (a Friday night!). They worked for hours on a Friday night and then again Saturday. We were very well taken care of. When insurance began to fuss, they advocated for us. We are very happy. Thank you Billings Carpet Cleaning!!

From Google

Luke Huskins 5 of 5

Highly recommend this business for all your carpet cleaning needs and restoration. 10/10

From Google

romobabe9 5 of 5

Dominic went above and beyond to do my carpets and it was only about 40 minutes and he was done. I would definitely recommend this company.

From Google

Melissa Lyon 5 of 5

Extremely responsive and very professional. They did a great job, kept me updated, and worked hard to minimize damage.

From Google

Patricia Orlich 5 of 5

After another company had bailed on me, Andy stepped in quickly to assist. Knowing the timing issue related to my home sale, they promptly responded to the issue and, actually, identified a resolution that was better, more efficient and less costly.

From Google

Kristen Stewart 5 of 5

We had a pipe fail and flood our building. It took less than two hours after I called for them to be on site and started. Very competent and helpful for each step of the way!

From Google

Randy Mostad 5 of 5

Ive used Billings Carpet Cleaning both professionally in my commercial properties and also personally in my home. They are as professional as you can get. You wont see them out waving their hands saying "we're the best", instead they let their work speak for them. Their work speaks volumes!! I highly recommend.

From Google

hippy chick 1 of 5

From Google

Bree Heid 5 of 5

Dom has been nothing short of amazing. He has gone above and beyond in helping me get my deposit back with my property management. If you have old pets especially cats with a health issue, then you know the struggle with carpets.. He did an excellent job at carpet cleaning he even came back a second time to do a deeper clean as the property management was complaining they were still stinky. Darn cat. Thank you Billings Carpet Cleaning and Dominic for all your help!!

Showing 20 of 41 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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