Bek Plumbing & Heating

From Google

Overpriced | $400–600 The plumber came dint give all the options , stayed only 10 minutes, charged for 2hrs. Work is still pending . Make sure to read the whole contract more complicated than emergency ICU ! Very rude response on asking any question! Good Receptionist on the phone . Services Faucet installation

From Google

I would not recommend working with Jack Bek. I needed a shower cartridge replaced, and the experience was frustrating from start to finish. His quote was extraordinarily expensive, even by NYC standards. On top of that, he canceled on me twice with very little communication. After repeated delays, I finally told my building superintendent that I was no longer interested in working with Jack and would find someone else. Ironically, that was when he suddenly became available. When I was finally able to reach him by phone, he was argumentative and dismissive. I came away feeling that my job was an inconvenience and far less important than the other projects he had going on. What made the experience especially disappointing is that I had hired him for a kitchen plumbing job the year before. I expected a returning customer to be treated with at least a basic level of professionalism and respect, but that wasn't my experience. Poor communication, unreliable scheduling, inflated pricing, and an unprofessional attitude. I would recommend looking elsewhere.

From Google

Jack was great! He communicated clearly ahead of time to get his visit scheduled and the COI handled. He also was kind enough to explain what had happened so that I was aware of the situation. He brought a good energy (it's never fun dealing with plumbing issues and it can be stressful) and fixed my problem pretty quickly. Would definitely recommend.

From Google

Highly recommend!!! I cannot begin to tell you how great Jack is. He came over on the same day and looked at the toilet and took measurements. And 2 days later, he came to install it. He was on time and very pleasant to work with. He is a very honest person. At first, he said, let me take a look. It could be an easy fix if the water is just back flowing. You don’t need a new toilet. But I insisted it’s an old toilet, and would just like to replace the whole thing. Peace of mind. You can tell Jack takes pride in his work. He left the area cleaned and took out the old toilet to the garbage area. After all that was one, he also helped my dad cut and replaced his drop ceiling in his bathroom. That was so kind of him. He didn’t have to, but went out of his way to help him. That meant a lot to me. I would definitely use Jack at Bek Plumbing & Heating again. His phone number is permanently in my contact list. Thank you Jack at Bek Plumbing & Heating! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Toilet installation

From Google

Positive Responsiveness, Punctuality, Professionalism, Value Services Faucet installation, Toilet repair

From Google

I am very pleased with the service and support from Jack with Bek Plumbing. He's a great communicator and problem solver. My vintage flushometer broke and I couldn't find a replacement nor could I flush my toilet. Based on my photos, Jack researched and identified two potential options and then quickly replaced the old flushometer with a modern solution while leaving my 1920s subway tiles intact. He also fixed all my other plumbing needs on the same visit, replacing my leaky old kitchen and bathroom faucets. I was initially hesitant because Bek Plumbing was had no reviews online but now they're my go-to choice for NYC plumbing. Thank you Jack and team! Positive Responsiveness, Punctuality, Quality, Professionalism Services Faucet installation, Toilet repair

From Google