Webster

4.9 of 5

Average of 130 Google reviews

Positive and negative reviews

  • Positive 127 reviews, 98% of all reviews
  • Negative 3 reviews, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise quality, clean and efficient work

  2. Friendly and professional staff

  3. Reviewers praise prompt scheduling and response times

  4. Fair and reasonable prices

  • Written reviews used: 118
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (585) 545-8699

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 7:00 am to 4:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Andrew Fox 5 of 5

We had to get a new hot water tank put in along with a new pressure system. Brian showed up right at the time he said he would and got things ripped out/put in very quickly. I thought the work looked very clean and nice. We were very happy with what he did. Had a company quote us for the same work and they were quoting for almost double of what he did it for.

From Google

Sean R 5 of 5

Great price | $200–400 Brian was great. Great price, great communication, and got me on the schedule super fast. Quality of the work was excellent as well.

From Google

Dong Kim 5 of 5

Bryan came out on short noticed and fixed our broken sump pump. Really nice guy, would highly recommended!

From Google

Trevor O'Neill 5 of 5

Great price | $1,000+ Bryan and his crew installed a tankless water heater for us a couple of months ago. We couldn't be happier with the result. He showed up when he said he would, did exactly what he said he would for the price that was quoted, and did really clean work. Wouldn't hesitate to hire again. Services Water heater installation

From Google

Jennifer Teeter 5 of 5

Great price Unable to locate leak. They are beyond thorough. Outstanding service! Services Toilet repair

From Google

John Dudkiewicz 5 of 5

9pm. Massive rain. sump pump decided not to work, Bryan has it replaced by 830am next morning. Great service!!! Ty very much.

From Google

Russell Roberts 5 of 5

Bryan and Jay are expert professional plumbers, attentive to every detail. We had them install sinks, a toilet, a new kitchen faucet, and remove vestiges of defunct plumbing. Easy communication and always on time, I recommend them without hesitation.

From Google

Debra Gallaty 5 of 5

Reasonable price | $1,000+ Ashton Kilmer installed 3 toilets in our house! He was very friendly and knowledgeable about his tasks, which he explained in detail. He also installed new facets on our tub and our wash basin. Ashton installed a new water filtration system for the house and a RO filtration system for our drinking water. He cleaned up after all of his work. At completion of these installations, Ashton walked us through each job that he completed and demonstrated how everything operated. My husband and I are extremely happy with these jobs that were well done. Julian fixed the outside Backflow piping for the sprinkler system. He was very knowledgeable and friendly. Julian, Ashton, and Randy worked under our house in the crawl space to install piping for the water filtration system. They fixed a leaking pipe and added support near this problem. This was something that we had not been aware of until they diagnosed the problem. Julian and Randy went over and beyond the jobs requested, as they raised the utility basin to a level equal to the counter next to it. This was the icing on the cake for me, which I have been wanting for the last ten years! Overall, we are extremely pleased all of the work done at our house by this great team of plumbers.♥️♥️♥️ Services Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair, Toilet installation, Faucet installation

Business reply

B P Plumbing

I am glad you took the time to write a review. However, I believe you wrote it for the wrong company as we do not employ anyone by the names you mentioned above.

From Google

Bob Anthony 5 of 5

Fair price, exceptional work !

From Google

Dante Cilino 5 of 5

Great price Services Drain cleaning

From Google

andrew kim 1 of 5

no a fan

Business reply

B P Plumbing

Hi Andrew, I am sorry you did not have a 5-star experience with BP Plumbing. Here at BP Plumbing, we always strive to give our customers the best possible service. I am sorry that you feel that we missed the mark. Please call me directly to discuss your concerns. Regards, Bryan Owner, BP Plumbing

From Google

Amanda Suarez 5 of 5

Great price | $400–500 I recently had a toilet leak and called BP Plumbing, and I couldn’t be happier with the service I received. The owner, Bryan, and his employee, Jay, were both outstanding from start to finish. They showed up promptly, quickly diagnosed the issue, and explained everything clearly so I knew what was going on. Not only did they fix the leak efficiently, but they also made sure everything was cleaned up and working perfectly before they left. Their professionalism, attention to detail, and friendly attitude really stood out. It’s hard to find reliable, trustworthy plumbers these days, but Bryan and Jay went above and beyond. I highly recommend BP Plumbing to anyone in need of quality plumbing work—you’ll be in excellent hands! Services Toilet repair, Plumbing leak detection, Plumbing pipe repair

From Google

David Keith 5 of 5

Reasonable price Quick no-nonsense service with very reasonable prices. Had them install a new water heater and it was much less expensive than larger plumbers I called...for the same model! I heartily recommend them. Services Water heater installation

From Google

Kathie 4 of 5

Brian and His Co-Worker were AWESOME! I called them and they were here the same day! They fixed My garbage disposal and leak under the sink in the bathroom! They were Very reasonable on the price and That made Me REAL Happy! I Definately would Hire Them again, and again( but I hope nothing goes wrong very soon) LOL!! BUT IF IT DOES I WOULDN'T CHOOSE ANYONE ELSE!! THANK YOU BP PLUMBING FOR A JOB WELL DONE!!

From Google

MP 5 of 5

We called Bryan at 7:30 am on Saturday morning after finding a leak in our kitchen that had presumably been leaking for quite some time- we were panicked and Bryan was at our house within about 20-30 minutes and had it fixed within the hour. Though I do not recommend having a Saturday morning plumbing emergency, Bryan offered fast, reliable service. We are grateful, thank you!

From Google

Rachel Brill 5 of 5

As a first time home owner with no clue what to expect, Bryan was kind, professional, and fast. Extremely easy to work with and made me feel a lot better about my unexpected shower leakage.

From Google

Lisa Marie King 5 of 5

Called with a Saturday emergency. Small hole in pipe in basement with water flowing. Bryan was at our home in 20 minutes. Extremely nice, problem fixed quickly , then replaced when asked a few other things needed while here. Honest, fair prices , fast reliable service. Would highly recommend! We have a new plumber!

From Google

Linda Julian 5 of 5

The BP Plumbing team replaced my 16 yr old water heater and removed the old one in 40 minutes. Fast, professional, courteous. There aren't enough stars for my rating!!!

From Google

Mark L 5 of 5

We experienced a major drainage backup. I chose BP Plumbing for three reasons: 1. sole proprietorship 2. Excellent reviews 3. Better Business bureau A+ accreditation. As noted in their online reviews, my call at around 8:15AM, was immediately answered by the owner Bryan. He stated that they were tied up with a sewer related job and he would call back that evening. I told my wife if the call back did not materialize I would search elsewhere. I was pleasantly surprised to hear from Bryan about two hours after my initial contact. He stated that they could be at our house by 2:00PM that same day. His team of two arrived at 1:15PM! They introduced themselves with a smile, lined the floor with a protective covering and bounded into the basement. After I completed one sentence explaining what I noticed about the back up they attacked the problem. It was like watching Delta Force or the Navy Seals in action. Within an hour my lateral was scoped and thoroughly cleaned all the way to the street. I was shown video proof that the cast iron water line was intact but just needed a thorough cleaning. Their customer service, knowledge, speed, efficiency and attention to detail in dealing with this plumbing emergency was amazing! Finally, I found the price to be very reasonable! Thank you......so much!!!

From Google

Len Dummer 5 of 5

Called BP Plumbing regarding my problem. Bryan came out the same morning, inspected, repaired and cleaned everything up in no time. This guy is professional, honest and extremely fair. Bryan is my new and only plumber for here on out. Highly recommend!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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