ABC Chem-Dry

From Google

New Not sure Dropped a 8x10 basic area rug off for cleaning. Was quoted 7-10 days. Had to call myself to see if it was done at the 2 week mark (it was). ‘Done’ being a relative term. Noticed immediately when I looked at it in my car (after paying) that it appeared in the same condition I provided it. Saw a few of my dog hairs. Didn’t smell or look clean. Went back inside and asked if it was actually done. Was assured it was. Waste of 2 weeks without my rug should have just done it myself with a rug doctor. Also as someone else pointed out, my rug smells like their office which smells like cigarettes. So…maybe they’ll do a better job if they come to your house. Hopefully your rugs come out cleaner than mine did. $100 lesson learned for me. Would not bring my rug back even if the offered to ‘clean it’ again. Services Area rug cleaning

From Google

New Reasonable price | $150–200 I dropped off two velvet chairs for a pet odor eliminator service and they came out beautifully! They had them for a little over a week which was fine since I was in the middle of moving. I was a little nervous since other reviews mentioned things coming back with a lingering smell or other odd stains but my chairs came out perfect! Could not be happier with the service Services Upholstery cleaning, Pet stain & odor removal

From Google

Two 5x7 area rugs brought in came back still with dog hair and stains plus cigarette smell... No one at our house smokes. $95

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Her cakes are beautiful

From Google

Awesome!

From Google

I have no idea what happened to this business. In the past they were great. Todd (no longer employed there) was the absolute best. The issue the last few years has been scheduling an appointment. The guy who answers the phone is rude, obnoxious & should refrain from calling people “hun”. I had an appointment but had to reschedule. They never showed up & when I called he had no explanation nor any idea what was going on. Lost a long time customer but I’m sure they could care less.

From Google

Dude on lawnmower kicked me out

From Google

ABC Chem Dry is one of my favorite businesses in Central New York

From Google

No longer doing regular home carpet cleaning

From Google

Just had my rug done today. It looks great!! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services General carpet cleaning

From Google

From Google

Todd and his partner were fast friendly and payed special attention to areas of concern. Thank you so much Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services General carpet cleaning

From Google

Only reason for not one star is my small paint stains are gone other than that 1. My carpet was not that dirty but it came back with different: It did look clean but after vacuuming there were layer of tiny dust that caused the stickiness. My theory is they are cleaning every carpet on same pool and there share the dirt. 2. I measured my carpet and asked for the price over the phone. When I was picking it up priced doubled as well as measurement of carpet calculated one feet extra! After making my argument and stating that I know and measured my own carpet they lowered the price but not same as first price they already gave. 3. Allergies and dust reaction increased in home after cleaning already clean white carpet. Simply next time I decided to clean my own carpet or find cleaner and honest place. Negative Quality Services General carpet cleaning

From Google

An absolute nightmare. normally we would bring our couch cushion covers to a dry cleaner but being that we wanted to have our 9'x12' area rug done as well, we thought it may be easier to use a company that promised 24 hour turn around, using clean chemicals, as we had Easter weekend planned at our new home. They arrived late to our house, wearing their shoes on a rainy day onto a cream carpet. I assumed thst this was because the carpet would look so good after the cleaning we'd never know. they were unable to remove the stain on the carpet amd left the fibers frayed wheere they were cleaning and left dingy colored streaks throughout the couch, including the arms, sides and even back in additionto the cushions. The entire place smelled for the next 2 days. as we waited the 48 hours for the carpet and couch to dry, we called to ask how long we could expect to wait for the smell to subside and couch and rug to be dry and dingy-ness and streaks to be gone from the couch, they said another day or so. after waiting another 2 days the couch and rug looked worse than when they originally arrived. when my wife called to speak with someone the second time, they assured the owner would return the call. the next day when the owner called he was demeaning, argumentative and combative claiming that the process to clean the couch, in house, wasn't what the couch needed and they'd have to bring it in to their shop to clean it because the couch was so dirty from "dust mite feces and animal dander" and assured hisnworkers did wear boot covers when they came in. although this felt like an attack and claimed we were lying and didn't quite make sense being that we regularly had the couch cleaned by dry cleaners, we accepted the offer to have the rug and couch recleaned at their facility and hoped for the best. fast forward two weeks later after the couch was finally returned and it looked minimally better and still worse than when they originally arrived to clean it. the owner explained that it was the best they could do. I compared it to bringing a suit to a dry cleaners and they said it may look worse when it's done then I wouldn't give them my business. he said if he turned it into insurance then they would tell me the same thing and it's not their fault. as a business owner myself, I would never leave a negative review without trying all other avenues first but none of those attempts were successful. I ended up paying for my couch and rug to be worse than when they arrived and insulted by the owner claiming it was our fault and tried to make it see like the cleaning process and science was too complicated for me to understand why it wouldn't work. there are many cleaning companies in utica and if you value your things then I would avoid ABC Chemdry at all costs. I can provide before and after pictures for anyone who is even considering them. Negative Professionalism

From Google

The rug looks good but the smell is there still not as strong but ther

From Google

Arrived early,very pleasant, professional. They worked very hard and did a great job. Would use again. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services General carpet cleaning

From Google

Technicians arrived on time. They were both professional and personable. Job was done in time period that was stated. Clean up was excellent and pet stains and odor was removed. I was very satisfied Positive Punctuality, Professionalism Services Upholstery cleaning, Pet stain & odor removal

From Google

Positive Responsiveness, Punctuality, Professionalism Services Carpet steam cleaning, Pet stain & odor removal, Water damage-related cleanup & repair

From Google

Convenient location

From Google

These guys were really nice! Called in the way, showed up on time. They cleaned my couch and over sized chair and all the pillows in no time!!!! Great job!!!!