Washingtonville

A. Stevens Plumbing & Heating

4.5 of 5

Average of 46 Google reviews

Positive and negative reviews

  • Positive 40 reviews, 87% of all reviews
  • Negative 6 reviews, 13% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Courteous, professional service

  2. Knowledge and explanations

  3. Quality of completed work

  4. Reasonable or inexpensive prices

What reviewers dislike

  1. Reviewers report poor follow-up or rude communication

  2. Reviewers report repairs failed or problems returned

  • Written reviews used: 40
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (845) 496-5903Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 8:00 am to 5:00 pm
  • Saturday and Sunday Closed
E-mail
E-mail A. Stevens Plumbing & Heating

Social media

Hours as listed on Google; we have not checked them.

Reviews

From Google

Alberto Melendez 5 of 5

Reasonable price | $1–200 tell mechanics came to do a boiler clean up did a fabulous job highly recommended these guys ty so much Services Service not listed

Business reply

A. Stevens Plumbing & Heating

Thank You for the review

From Google

Christine M 5 of 5

I recently had the pleasure of working with A Stevens Plumbing and Heating, and I must say their customer service and technicians are top-notch! From the moment I called to schedule an appointment, the office staff was incredibly friendly and accommodating, making sure to fit me in at a convenient time. The technicians arrived promptly and were extremely professional, taking the time to explain the issues and possible solutions in a way that was easy to understand. They worked efficiently, ensuring that everything was fixed to the highest standard. What truly impressed me was their attention to detail and commitment to customer satisfaction. It's rare to come across a company that combines expertise with genuine care for its customers. I wholeheartedly recommend A Stevens Plumbing and Heating for anyone in need of reliable and exceptional service!

Business reply

A. Stevens Plumbing & Heating

Thank you for taking the time to lets us know how we are doing as a company. We appreciate you and looking forward to working with you again.

From Google

Moose 5 of 5

Reasonable price | $700–800 Outstanding service From connor and John Very professional, and friendy. Services Heating system repair, Plumbing pipe repair

Business reply

A. Stevens Plumbing & Heating

Thank you so much for the review. We appreciate you!

From Google

Nadine Bisquert 5 of 5

Excellent service!! This bitter insane winter left our house with at least 2 busted pipes that we know about. We were given prompt attention when I called with an emergency. Special thanks to Preston the tech who came out. He was professional, skilled and most of all patient as one problem turned into another.

Business reply

A. Stevens Plumbing & Heating

Thank you so much for your kind words.

From Google

Jim Comiotes 5 of 5

I called A. Stevens. P&H regarding servicing my water softener. They were very helpful and courteous and spend time to research my system. In the end they decided that my system did not need servicing. I would definitely recommend them.

Business reply

A. Stevens Plumbing & Heating

Thank you for your king words. We are here for you.

From Google

Samuel Sosa 5 of 5

I called A Steven's at 8 am within 45 mintues they were knocking on my door. I couldn't be more happier with their services. They explained every step and were very professional. Thank you

Business reply

A. Stevens Plumbing & Heating

Thank you so much for the review. We want to be that company. Thank you

From Google

deborah vinarub 5 of 5

Great price If I could give more stars, I would. I was having some kind of weird issue with the wiring of my oil burner. Vince took his time to figure out what the source was and efficiently solved my problem. He explained the situation and the resolution to me and answered all the questions I had. The owner, Steve, came to my house as well and also took his time to answer all my questions. They were helpful, kind and very patient. I would not hesitate to recommend they to anyone. Services Heating system repair

Business reply

A. Stevens Plumbing & Heating

Thank you so much for the review. We are happy to help and be trusted.

From Google

Anthony Ferreira 5 of 5

Vincent came by and explained everything thoroughly. Amazing job. Highly recommend.

Business reply

A. Stevens Plumbing & Heating

Thank you for the kind review

From Google

Beth Healy 5 of 5

We used A. Stevens Plumbing & Heating today for our AC unit pre-season service. We had the pleasure of a courteous and professional technician named Vincent. He went above and beyond! Thank you!

Business reply

A. Stevens Plumbing & Heating

Thank you for the great review.

From Google

D. Filip 5 of 5

Excellent Job! Vincent and Preston have helped us multiple times with our water and heating issues, and each time, they have done a wonderful job. Their professionalism, expertise, and dedication to quality service truly stand out. A job well done is not just about fixing a problem, but about ensuring long-term reliability—and they have certainly delivered. Thank you, Vincent and Preston, for your outstanding work!

Business reply

A. Stevens Plumbing & Heating

Thank you so much to take the time out for these wonderful words. We are happy to be there for you.

From Google

Isa Olivares 1 of 5

I have used A. Steven before and thought they were pretty good & reliable. However, my feeling have now changed. They worked my boiler yesterday and it shut off this morning again. When I called them back the emergency on call technician was very rude and short! He called me back saying he would have to charge me to come back out. I called another plumbing company which came and explained what was happening and how to prevent it and was a lot cheaper than A. Steven.

Business reply

A. Stevens Plumbing & Heating

Mrs Olivares, We have attempt to call you by phone to discuss your concerns and comments. Please reach out to discuss as we take pride in customer service. Please call at 845-496-5903 at your earlier convenience.

From Google

Sm Dj 5 of 5

I am very pleased with the service today. VJ and his assistant came over to evaluate why my heat was not working Immediately after a minute of examining VJ informed me what the problem was i was showed the problem He explained what needed to be done And replaced the parts and the system fired right up. I highly recommend them Professional and very neat work Thank you

Business reply

A. Stevens Plumbing & Heating

Thank you for your review. Pleased to be here for you.

From Google

Nino Legend 5 of 5

Great experience. Something didn't go as planned and the owner himself came over to take care of it. Amazing.

Business reply

A. Stevens Plumbing & Heating

Thank You!

From Google

Tracy Klein 1 of 5

They worked on boiler and boiler stopped working a couple months later in the middle of the winter. They came back did not warranty work and removed parts off boiler and took to there shop. Were asked to return the parts they took but never returned parts. They were contacted multiple times but never returned calls or emails. Not a very reputable business

Business reply

A. Stevens Plumbing & Heating

Tracy. I’m not sure why you are saying these comments. We put a new part on your boiler to find that the boiler was leaking. We removed the new part and took it as you NEVER PAID A CENT FOR and had an insurance company install a used boiler. We could have charged you for services. But didn’t. So when knocking a company down you should state all facts.

From Google

Carol Kalajian 5 of 5

Very responsive and called back on a Saturday morning! Took the time to listen to the problem with my tankless heater, knew what the issue was, and helped me troubleshoot interim fix until the part arrived for a service call.

Business reply

A. Stevens Plumbing & Heating

Thank you

From Google

Jonas Noll 5 of 5

Easy 5 stars. They fixed a propane leak in a few hours that another company took two days to fail to fix. They even went to the store to buy some additional parts for the repair so it could be done same-day. They also charged me 1/3rd of what the other plumbing company charged me. I spoke to the whole team over the course of scheduling and working on this and everyone is super nice and clearly very knowledgeable. They treated me like family, gave me tips and answered all my questions as well as allowed me to shadow them to see what was going on. All around I can EASILY recommend this company to anyone in need of plumbing services, they treat you right, charge you fairly, and get everything done in a reasonable amount of time. Thank you guys so much, I really appreciate all your help!

Business reply

A. Stevens Plumbing & Heating

Thank you so much for the words. We are here for all your needs

From Google

Terry Knight-Friedman 5 of 5

This is the first time I had any issue with my heating system. It turned out to be very hard to find an HVAC company that will service Nest thermostats with Navien heating systems. A Stevens came recommended by a client of mine. I was very happy with the tech, Vincent, that came out. He was curteous and knowledgeable getting to the source of the problem and fixing it the same visit! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system repair

Business reply

A. Stevens Plumbing & Heating

Thank you for the kind review

From Google

Cake Lady 5 of 5

Business reply

A. Stevens Plumbing & Heating

Thank you for your view.

From Google

Linda M Lott-Khalifa 5 of 5

We were impressed with how thorough our clean & tune service was. Vince and his coworker went above and beyond to make sure our furnace worked properly as well as testing our smoke and carbon monoxide detecters. After testing every room he was able to assure us our furnace was safe too. After I mentioned we use oil for our hot water heater he checked that as well. Vince was very professional as well as friendly and caring. This was such a positive experience, in this day and age of disappointing customer service. Thank you!, Linda & Mohamed Khalifa Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system maintenance

Business reply

A. Stevens Plumbing & Heating

Thank you for the review and appreciate the feed back.

From Google

Donna Janosik 5 of 5

Vincent went above and beyond for us. So thankful it was very reasonable cost. Great job!!! 👍☺️ Positive Quality, Professionalism, Value

Business reply

A. Stevens Plumbing & Heating

Thank you so much for the review

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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AI-generated summary

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