Phoenix

$59 Rooter & Plumbing Service

5.0 of 5

Average of 35 Google reviews

Positive and negative reviews

  • Positive 35 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Prompt, on-time service

  2. Fair, reasonable prices

  3. Honest, upfront advice

  4. Explains problems clearly

  • Reviews used: 31
  • Made on October 20, 2026
How summaries are made
Call (602) 290-1448

License record

Not checked by FairPipes yet

We do not have license records for Arizona yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday through Saturday7:00 am to 5:00 pm
  • SundayClosed

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Jackie Beckman 5 of 5

As I had used this company a few years ago, I recommended them to my neighbors who had roots in their line and Stephen was out here promptly to check the situation and they were here the next day to start work. Christian was wonderful and worked extremely hard all day in the heat. He did a fantastic job along with Stephen as they were both polite, courteous, and are definitely worth calling when you need any plumbing repairs! I highly recommend This company for any plumbing needs!

Business reply

$59 Rooter & Plumbing Service

  • September 2026

Hi Jackie, thank you for sharing your experience and for thinking of us when your neighbors needed help. We value your long-term trust in our team. It is a pleasure to have earned your recommendation, and we are ready to assist whenever you or your neighbors need us again.

From Google

lindsey shrigley 5 of 5

Unfortunately I have had to call a plumber over a hand full of times. I found this company years ago and was very pleased at the service, the response time and the cost factor. The one time I called another company, I was very disappointed and ended up calling Rooter and Plumbing to come fix the other guys work. I have told all my friends and family about Rooter and Plumbing service. I truly appreciate that I can call them and trust that they will be there promptly, and will take care of the issue and not overcharge. Thank you for being you!

Business reply

$59 Rooter & Plumbing Service

  • August 2026

Hi Lindsey, thank you for sticking with us over the years. We take pride in being the team you rely on when things go wrong, and we appreciate you trusting us to fix those issues, even when they involve another company's work. Providing fair service that our customers feel comfortable recommending to their own friends and family remains our main goal. We appreciate your loyalty and look forward to being there whenever you need us.

From Google

Dennis Nobley 5 of 5

I’m a home inspector here in the valley and I’ve been working with Stephen for many years now. He completes the sewer line camera inspections for my customers. His work is always top-notch and very thorough. He takes the time that’s needed to do things the right way and make sure that he explains everything clearly to the customers. I’ve seen many others who do the same type of work but they don’t have Stephen’s commitment to excellence and experienced knowledge. He’s the best professional plumbing contractor that I’ve seen in 26 years doing inspections!

Business reply

$59 Rooter & Plumbing Service

  • August 2026

Dennis, we appreciate you taking the time to share your perspective as a fellow professional. Knowing that you trust Stephen for your clients’ inspections over your 26 years in the industry is high praise, and we value the partnership we’ve built together. Thank you for recognizing his attention to detail; we look forward to supporting your future inspections.

From Google

David Allen 5 of 5

Business reply

$59 Rooter & Plumbing Service

  • August 2026

Hello David, thank you for the five-star rating. We value your feedback!

From Google

Matthew Gewarges 5 of 5

I’ve had my fair share of experiences with plumbing companies over the years, and I can honestly say that Rooter and Plumbing Service has completely restored my faith in what true customer service looks like. Stephen Gilbert is the kind of person you hope answers the phone when you need help. From the very beginning, he treated me like family instead of just another customer. His years of experience were obvious the moment he started explaining the issue. He was incredibly knowledgeable, patient, and transparent, taking the time to answer every question I had without ever making me feel rushed or pressured. What really stood out to me was Stephen’s honesty and integrity. In a world where it’s easy to feel like you’re being overcharged or sold services you don’t need, he was refreshingly straightforward. His pricing was more than fair, and every dollar was worth it because the quality of his work was outstanding. He fixed the problem right the first time, and I left with complete confidence that everything had been done correctly. Beyond his incredible workmanship, Stephen genuinely cares about the people he serves. He showed up when he said he would, treated my home with respect, cleaned up after himself, and made what could have been a stressful situation completely painless. It’s rare to find someone who takes that much pride in their work, and it speaks volumes about the kind of business he’s built. It’s not often that I feel compelled to write a review, but exceptional people deserve to be recognized. If you’re looking for a plumber who is experienced, dependable, honest, reasonably priced, and truly passionate about helping his customers, I cannot recommend Rooter and Plumbing Service enough. Stephen Gilbert has earned my trust, my respect, and my business for years to come. I’ll gladly recommend him to my friends, family, and anyone looking for a plumber they can count on. Thank you, Stephen, for proving that outstanding service and genuine integrity still exist.

Business reply

$59 Rooter & Plumbing Service

  • July 2026

Thank you Matthew for that post. I have always been proud to see Stephen out there doing the same quality of work I did for twenty years. When he took the initiative to get his own contractors license instead of using mine I knew he was well on his way to surpassing the service I provided and that was no small task. So I am adding my gratitude to yours for a job well done. And if there is ever a need to call back on a completed job I can promise you will get the same prompt service and respect that you got the first time you called. Thank you again. Ron

From Google

Aimee Fisher 5 of 5

Extremely happy with the services I received! I will definitely be doing business with Rooter & Plumbing Service again! A++ in friendliness as well! Overall, a fantastic experience!! Thank you!

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Hi Aimee, thank you for the feedback! We strive to make every appointment professional and friendly, so we appreciate you noting that aspect of our team. Thanks again, and we look forward to working with you again whenever your home plumbing needs arise!

From Google

Brenda Feliciano 5 of 5

Stephen is amazing and does really good work. They are prompt and reliable.

Business reply

$59 Rooter & Plumbing Service

  • June 2026

He's a valued member of our team, so we're glad to hear that, Brenda! Thank you for the review, and take care!

From Google

Jesus Zuniga 5 of 5

Steven did a great job fixing our second-floor shower drain leak. He was quick, professional, and got it done at a fair price. Highly recommend him!

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Jesus, we appreciate you taking the time to share your feedback. We’re glad we could resolve that second-floor leak for you efficiently. Thank you for choosing Rooter and Plumbing Service for your plumbing repairs and for the recommendation.

From Google

Darlene Glasshoff 5 of 5

Steven was amazing, he took the time to listen to my concerns, explained what the solution would be and explained what he would be doing to correct the issue. He was polite and courteous. I would highly recommend them!

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Hi Darlene, thank you for sharing your experience. We are glad we could provide clear explanations and listen to your concerns so you felt informed throughout the process. We appreciate you choosing Rooter and Plumbing Service, and thank you for the recommendation.

From Google

Cindy Schweitzer 5 of 5

Thank you for your quality service. It was a pleasure doing business with you. I will definitely be using your service in the future.

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Cindy, thank you for sharing your feedback. We appreciate your business and are glad to hear that you were pleased with our service!

From Google

Michael Lawson 5 of 5

Wonderful service will use again

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Thank you, Michael! We’re glad you had a wonderful experience with our plumbing services and appreciate your support. We look forward to helping you again whenever you need us!

From Google

Lorrie Denton 5 of 5

Stephen was on time and communicated everything, I am happy with the service and would highly recommend him

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Thank you, Lorrie! We’re happy Stephen provided professional communication, arrived on time, and delivered reliable plumbing services for your home. We truly appreciate your recommendation and support!

From Google

Florian Litzinger 5 of 5

Stephen is very knowledgeable! Quick and affordable service! I highly recommend him!

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Thank you, Florian! We’re glad Stephen was able to provide quick, affordable, and knowledgeable service for you. We sincerely appreciate your recommendation!

From Google

Perez SR 5 of 5

owner Stephen is amazing very knowledgeable about his service , shows up on time when needed to repair our plumbing in our home. Highly Recommend.🙂

Business reply

$59 Rooter & Plumbing Service

  • June 2026

Thank you for the kind words! We’re happy Stephen could provide dependable plumbing services and arrive promptly to repair the plumbing issues in your home. We truly appreciate your recommendation and trust in our team!

From Google

Georgia Card 5 of 5

We have used this company for years - first when the dad owned it and now the son. They are efficient, reasonably priced and show up in a timely way. Would highly recommend!

Business reply

$59 Rooter & Plumbing Service

  • February 2026

Georgia, thank you for your long-standing trust in Rooter and Plumbing Service across generations. Your recommendation is valued as we continue providing reliable service.

From Google

R R 5 of 5

Stephen was very honest and hardworking, and was referred by a wonderful family friend. He got to work straight away and fixed a broken water line, restoring our water supply and our peace of mind. Highly recommend.

Business reply

$59 Rooter & Plumbing Service

  • November 2025

It’s great to hear Stephen swiftly restored your water supply and your peace of mind after your water line break. Thank you for acknowledging Stephen's honest and hardworking approach to your plumbing needs.

From Google

Lida DeGroote 5 of 5

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first contacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

Business reply

$59 Rooter & Plumbing Service

  • October 2025

Lida, thank you for your detailed review and for choosing Rooter and Plumbing Service. We're pleased Stephen's expertise and prompt service exceeded your expectations, and we value your feedback.

From Google

Nancy C 5 of 5

Rooter & Plumbing Services - Stephen is professional, prompt, courteous, and an EXCELLENT COMMUNICATOR, with REASONABLE charges. He quickly helped us unclog a sewer line, diagnose the underlying problems and suggested periodic as well as long-term solution options. He also helped us work with the city to commit to fixing its connection issue and reimburse us for a diagnostic charge. A very POSITIVE experience.

Business reply

$59 Rooter & Plumbing Service

  • October 2025

We're glad Stephen's professionalism and expertise resolved your sewer line issue so effectively. We appreciate your detailed feedback and are pleased you're satisfied with the outcome and the collaborative work with the city. Take care!

From Google

Steven Border 5 of 5

Steve responded quickly to the need for our home to have rooter service. He was able to diagnose the issue and had our issue resolved. Give Steve a call for your next plumbing issue.

Business reply

$59 Rooter & Plumbing Service

  • October 2025

Thank you, Steven, for your feedback and for choosing Rooter and Plumbing Service. We're pleased our quick response and Steve's expertise resolved your plumbing issue efficiently.

From Google

Andy Warren 5 of 5

Started relationship with solving a sewer backup several years ago, but now Stephen has become my “go to” plumbing resource for all plumbing needs. Faucet replacements, disposal replacement, etc. Honest, knowledgeable, prompt. Highly recommend!!

Business reply

$59 Rooter & Plumbing Service

  • October 2025

We value your continued loyalty and are pleased Stephen has consistently met your plumbing needs. His expertise and prompt service are a testament to our commitment to customer satisfaction.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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