From Google
steven lund
Overpriced | $1–100 RIPPING of the elderly. They quoted 500 to install flush valve. It costs 40 bucks and spins on. No tools my first call after that was 125. They Shoukd be ashamed
3.5 of 5
Average of 29 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
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Prices they consider excessive
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
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Hours as listed on Google; we have not checked them.
From Google
steven lund
Overpriced | $1–100 RIPPING of the elderly. They quoted 500 to install flush valve. It costs 40 bucks and spins on. No tools my first call after that was 125. They Shoukd be ashamed
From Google
Guangxi Lih
From Google
Yohan G
This company is OVER OVER OVER price!! It ONLY shows total price, which calls" flat- rate price"!! It's very tricky! Don't recommend!
From Google
Jesse Hofer
Had this group replace a water heater(ruined in less than 2 years due to another contractor improperly installing), they warrantee their work 5 years and gave very fair price understanding my predicament. John was very thorough in his analysis of ruined system, then team Vidal and Brian came in same day and did an amazingly beautiful job. Will leave this review unless there is a problem but doubt it haha. Great job!!!
From Google
Andrew Baldwin
Quoted me $685 + tax to replace the wax ring on a toilet. Seemed a little high, but if I turned them down I'd be paying $190 anyway for their "travel fee" so I said ok. Toilet didn't need a new gasket, but instead had a crack on the bottom and needed to be replaced. I asked them to put it back and we would shop for a new toilet later. When they charged me the original price, I was surprised. I figured I'd get a small discount because they didn't use any parts. When I asked, they told me they replaced the supply line - something they didn't tell me they were doing and I didn't get any clarity as to why that needed to be replaced - and they would be charging me the quoted rate. Even if they'd come down by just the cost of the wax ring, it would have seemed more honest. But instead I feel like they replaced a part I didn't need in order to charge me the same rate. Now I'm stuck with the same problem as before and $700 poorer. The guys are nice, but nice doesn't mean honest.
From Google
Mark Levine
This team is one of the best in all areas of plumbing in the NYC area. We've been using them in our portfolio for 15+ years and we will continue to do so for many more to come.
From Google
Brandon Kay
Very overpriced and do not stand by their work.
From Google
Ana Greenspan
Varsity plumbing attempted to charge $685 plus tax to replace a basic kitchen faucet that costs $160. I agreed to the excessive price since it was over the Christmas holiday break, and I did not want to inconvenience my elderly renter. When they started the work, they said they could not close the shut-off valves and it would be an additional $485 plus tax to replace them. The valves cost approximately $10 each. This involved having the superintendent shut off the water for all the units above and below my unit. Thinking that spending over $1,200 to fix a basic faucet and valves was excessive and a major rip-off, I canceled Varsity and found another plumber. The new plumber was able to close the shut-off valves and replaced the faucet for $485 total. Unfortunately, Varsity still charged $175 + tax to provide a quote. Had they been honest and competent, they would have earned my business and $685 + tax. Negative Quality, Professionalism, Value
From Google
Lindsey Palumbo
This is our third time using Varsity. John C. came to our home in Suffolk County and was quick, kind and extremely knowledgeable. He laid out multiple options and price ranges to fit our budget; all priced better than we were previously given by another company. John went over the process of removing and installing the water tank in detail, then patiently re-explained to to my husband, all while answering all of our questions. We have used Varsity in the past and it is reassuring when the company sends someone familiar with our previous services and home. Thank you Varsity and John C for another great experience! Positive Punctuality, Quality, Professionalism Services Water tank installation
From Google
Stasopolas Astapov
Excellent service, they unloaded the huge tank I brought them. Quite quickly. Well done. Translated by Google·See original (Russian)
From Google
George
From Google
Alicia G
Very polite and helpful. From the office to the field. Artie came to our home for the service call. He is very polite and knowledgeable. I like that he put something over his shoes before coming into the house. I would definitely call them again if needed.
From Google
Ron Haynes
Very unprofessional - plumber left a hole in the wall and arrogantly said they wouldn’t fix it and I would have to find another contractor to repair the damage they caused. Also did not return voicemails or communicate the schedule for the initial work. Overall, working with Varsity caused more harm than good. NYC should revoke their license and permit so they don’t have a negative impact on others.
From Google
Kostantinos Makridis
This business is excellent! These plumbers know their craft. Very knowledgeable, very reliable, trustworthy and reasonably priced. Will definitely use this service in the future. Highly recommend. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Shower installation
From Google
Yovani Gonzalez
Horrible drivers Negative Quality
From Google
Omar
From Google
Francesco Porcasi
This company was hired from my co op community to fix a SHOWER LEAK and clogged washer drain. After 2-3 hours of labor and 2 visits (because the shower was not fixed correctly the first time) they charged me $4,200 not to mention they ripped our dryer exhaust vent and told us we can still use it!!! This is a giant carbon monoxide hazard, if it wasn’t for my Smoke alarm going off I would have not known there was carbon monoxide In my home potentially harming me and my family. This company is careless, they are overpriced and dangerous. Negative Quality, Professionalism, Value
From Google
Shirley
The plumber from Varsity Plumbing was opportunistic, arrogant and rude. No need to waste your time and money with this company. Negative Professionalism, Value
From Google
Michael Campbell
From Google
Matt Cunningham
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From Google
Business reply
Varsity Commercial Service
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