Catskill

Twin County Plumbing & Heating

3.6 of 5

Average of 21 Google reviews

Positive and negative reviews

  • Positive 13 reviews, 62% of all reviews
  • Negative 8 reviews, 38% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional and courteous service

  2. Prompt responses and arrivals

What reviewers dislike

  1. Unexpectedly high charges

  • Reviews used: 18
  • Made on October 24, 2026
How summaries are made
Call (518) 943-2307Visit website

License record

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Details

Hours
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Reviews

From Google

shannon hockeson 5 of 5

Chris was very professional and accommodating to fix & service my boiler.

From Google

Cameron Page 5 of 5

Chris helped me out with a small issue and he was great. Knowledgable, friendly, answered the phone promptly and showed up exactly when he said he would. Reasonably priced, would definitely use again.

From Google

John Tsombikos 1 of 5

This guy chris is a liar, he charged me $200 to clean my furnace… I took him at his word and paid him, only to find two weeks later my furnace started smoking and had to turn it off until someone else showed up. No heat in the dead of winter because this man ripped me off. Call someone else, this guy is a thief!

From Google

Chuck Burgundy 1 of 5

AVOID THIS GUY. Terrible service and dishonest. Asked for astronomical fee and then didn’t even do what he charged me for.

From Google

Laney Sampson 5 of 5

Chris from Twin County Plumbing has always responded quickly and his work is exceptional. I recommend his company without hesitation .

From Google

Steven Coulis 2 of 5

Received bill after services for $450 AN HOUR for unclogging a pipe obstruction. Owner unwilling to make any reasonable accomodation afterwards. Gave an extra star since I had been a satisfied customer over the prior years.

From Google

212 HVAC 5 of 5

From Google

Brooke Mosher 5 of 5

From Google

JT Cas 2 of 5

Showed up the day of so gets a second star. But charged us over $400 for a grease trap fix that was less than an hour to fix. Said it was a “flat rate” but didn’t explain further. Didn’t even give a receipt. Avoid. Negative Value Services Drain cleaning

From Google

mike schnur 5 of 5

Had a sewer problem, contacted Chris at twin county plumbing an heating. Quick response, very professional and courteous. Told me in total detail of the problem an the best results to resolving the problem. Would recommend to anyone who asked. GREAT JOB!!

From Google

Justin Williams 2 of 5

For a non emergency .a schedule appointment I Was was charged 175 an hour with out any heads up it going to cost that much . I found out 6 hours later. . 3 hours to find the problem 3 hours to fix. To top it off Chris is the owner and only worker . Nice guy but wayyyyy to expensive Services Water heater repair

From Google

Natasha Eliya 5 of 5

I manage several rental properties in the area and have had such a hard time finding a good plumber. Now that I found Chris, my mind is at ease! He always answers my calls, and has done a fantastic job with every challenge I’ve thrown at him! Top quality workmanship, as well as professional and personable!

From Google

Judith Guldenstern 5 of 5

I was away for a few days and it had rained while I was gone. Came home to a flooded basement and the sump pump not working. I contacted Twin County and Chris was able to come within a couple of hours. My sump pump was replaced and the water gone. I will add that Twin County is my go to plumbing company. I have used their services several times over the past few years and they are always responsive as well as friendly and very professional. Will continue to be my first call! Positive Responsiveness, Punctuality, Professionalism Services Sump pump repair

From Google

Christopher Morse 5 of 5

Positive Quality

From Google

tracy Vespucci 5 of 5

Came quickly, very professional definitely will use again. Positive Quality Services Water tank repair

From Google

alisha fuller 5 of 5

Positive Quality

From Google

Ash 5 of 5

Positive Quality, Professionalism

From Google

Robert Mcnair 1 of 5

Company vehicle parked in handicapped loading zone.

From Google

Judith Guldenstern 5 of 5

On a late Saturday afternoon, following a few days of below 0 temperatures, i had a pipe burst. I wasn't previously familiar with this company and had contacted 3 others first only to be told they were too busy. Twin County answered my call right away and promised someone would be at my house that day. At 6 o'clock Chris arrived and fixed my broken pipe within minutes. Considering this was an emergency AND a weekend, I found the price to be more than reasonable. Chris was very professional and personable. I will definitely call Twin County first for all my future plumbing needs.

From Google

Lynn 1 of 5

Completely over charged for the job done. Cost us 800.00 to have part of a shower set installed! and then had to come back to fix a leak they left. Ridiculous!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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