Whitestone

Tidal Plumbing & Heating

4.9 of 5

Average of 140 Google reviews

Positive and negative reviews

  • Positive 136 reviews, 97% of all reviews
  • Negative 4 reviews, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Tidal Plumbing & Heating

  • In business: 26 Years (Since 2000)
  • 24/7 emergency service

Tidal Plumbing & Heating is a plumbing, heating, and gas service business based in Whitestone, Queens. It serves residential and commercial customers across New York City’s five boroughs, with work including backflow services, boiler installation and repair, and gas leak detection. The company states it has served the area since 2000.

Services

  • Drain cleaning
  • Water heaters
  • Tankless water heaters
  • Leak detection
  • Backflow prevention
  • Commercial plumbing

They offer

  • Free estimates
  • Warranty on work

From their website, tidalplumbingnyc.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Tidal Plumbing and Heating has been providing reliable heating and plumbing services to the New York City area since 2000."
24/7 emergency service
"We understand the importance of a quick response during emergencies, which is why we offer 24/7 services."
Drain cleaning
"Drain Cleaning"
Water heaters
"Water Heater Installation & Repair"
Tankless water heaters
"Tankless water heaters"
Leak detection
"Gas Leak Detection"
Backflow prevention
"Backflow Installation & Testing"
Commercial plumbing
"Commercial Plumbing"
Free estimates
"To help you better plan your project, we are happy to give you an estimate. Just give us a call and schedule a no-obligation in-home consultation."
Warranty on work
"We stand behind all the work we do. If you aren’t completely satisfied, we will come back out to make it right."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional, courteous service

  2. Reviewers praise prompt responses and punctual arrivals

  3. Reasonable or fair pricing

  4. Reviewers praise clear explanations and communication

  • Written reviews used: 127
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, tidalplumbingnyc.com

Call (718) 505-9300Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday to Friday 9:00 am to 5:00 pm
  • Saturday and Sunday Closed

Hours as listed on Google; we have not checked them.

Reviews

From Google

Ralph Masse 5 of 5

New Tidal Plumbing is undoubtedly a premier service provider. Juan demonstrated exceptional professionalism, transparency, and attention to detail, maintaining the highest standards of workmanship. I strongly recommend Tidal Plumbing for any plumbing requirements.

From Google

SidLocks MultiHop Castle351 5 of 5

New Reasonable price | $2,000+ Professional work. Tidal repaired/replaced my water meter with great care and detail. I highly recommend Tidal services for all plumbing jobs. Services Service not listed

From Google

Charles Zambuto 5 of 5

Reasonable price | $800–900 Tidal plumbing is awesome. I call make an appointment, they always make on time, the plumbers are professional, courteous and clean up as if nothing ever happened. This company by far is the best I have ever dealt with in my 40 years of dealing with plumbing companies. Services Service not listed

From Google

Cynthia Noelle 5 of 5

Reasonable price | $400–600 Jose Efficient and did the job as it should be done Highly recommend Services Water heater installation

From Google

UJ T 5 of 5

Reasonable price | $200–400 Just had my boiler serviced for the winter. Juan was the plumber who came and he was amazing. Explained what the problems were and fixed them. I appreciate so much his dedication to providing to me, as the home owner, the explanation of and education on what the issues were. Fabulous guy and great servicing of the boiler. Really, really, really happy with Juan and Tidal Plumbing. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed Services Heating system maintenance

Business reply

Tidal Plumbing & Heating

Hi Jill, thank you for sharing your experience with everyone.

From Google

Joan Jacobs 5 of 5

New Great price | $1–200 Arrived when expected and did a great job with a smile. I've used Tidal many times over the years and never disappointed Services Toilet repair

From Google

Vet W 5 of 5

New They installed a new boiler last year and it runs beautifully. They came to my house a year later to make sure it starts with no charge. Everyone is a pleasure to talk/ work with. I am very happy with this company and highly recommended them. I have never said this about a company before.

From Google

Ashook Ramsaran 5 of 5

New Reasonable price | $600–800 Tidal's Juan Medina was highly professional in providing annual preventative maintenance on my 2 heating boilers and 1 water heater in Whitestone. Juan was prompt, efficient and explained what he was doing. He pointed out what item was past its expected cycle and recommended replacement. That was done promptly while he was doing the preventative maintenance, thus avoiding potential failure and another visit. Juan cleaned up water, dust and scraps on the floor at the end of the he work he performed. I am very pleased with the outstanding work performed by Juan at our home today. Services Water heater repair, Service not listed

From Google

Abigail Herrera KW 5 of 5

Tidal plumbing as always did an excellent job in helping our Clients. Juan and Jesus were on this job and took their time to ensure the job was done right while explaining thoroughly what was going on. The level of patience, experience, and professionalism is top rated. I appreciate the level of service they’ve provided and would highly recommend them. In addition the owner Sunny and team member Melissa are always the best professionals! Thank you Tidal plumbing for helping another client and being the best professionals!

From Google

Linda Garay 5 of 5

New They are Nice and professional and good work answered any questions I had not only the workers are awesome but there office people are very kind and attentive and to help with your needs

From Google

POLLY 5 of 5

Reasonable price | $200–400 Juan was excellent. He found my problem immediately, explained all details and all fixed!!! Services Plumbing leak detection

From Google

Seung-Yong Ok 5 of 5

Reasonable price | $600–800 Very professional and reasonable prices. They send you text / email notices with the picture and name of the plumber being sent. A great job repairing a leaky baseboard heating pipe in a tight space. Services Plumbing pipe repair

From Google

Sarah McKetta 5 of 5

Business reply

Tidal Plumbing & Heating

Hello Sarah, thank you for taking the time to share your experience.

From Google

MG Lee 4 of 5

Not sure | $400–600 On time & fast work. Services Plumbing leak repair

Business reply

Tidal Plumbing & Heating

Hello, we appreciate you taking the time to leave us a review.

From Google

Property Manager 5 of 5

Business reply

Tidal Plumbing & Heating

Thank you for sharing your expirence,

From Google

Laura Enos 5 of 5

Very knowledgeable and professional. Always taking time to explain the problem and help to solve it in the best possible way. The office is great at scheduling and managing calls! Services Toilet repair

Business reply

Tidal Plumbing & Heating

Hi Laura, thank you for sharing experience with everyone. We appreciate your time.

From Google

Deborah Stuart 5 of 5

Business reply

Tidal Plumbing & Heating

Hi Deborah, thank you for taking the time to leave a review.

From Google

Amanda Whichard Swisher 5 of 5

From Google

Patrick Crowley 5 of 5

This is easy. Juan is a perfect gentleman. He explained the installation in full detail. He did an excellent job. He demonstrated the new faucet . He and Jennifer cleaned up and took away the old faucet. Tidal will remain our go to plumber whenever we are in need.

From Google

michael lee 5 of 5

always the best. great people to work with Services Plumbing leak detection, Plumbing pipe repair

Showing 20 of 140 reviews

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Photos of Tidal Plumbing & Heating, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Tidal Plumbing & Heating

From their website, tidalplumbingnyc.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Tidal Plumbing and Heating has been providing reliable heating and plumbing services to the New York City area since 2000."
24/7 emergency service
"We understand the importance of a quick response during emergencies, which is why we offer 24/7 services."
Drain cleaning
"Drain Cleaning"
Water heaters
"Water Heater Installation & Repair"
Tankless water heaters
"Tankless water heaters"
Leak detection
"Gas Leak Detection"
Backflow prevention
"Backflow Installation & Testing"
Commercial plumbing
"Commercial Plumbing"
Free estimates
"To help you better plan your project, we are happy to give you an estimate. Just give us a call and schedule a no-obligation in-home consultation."
Warranty on work
"We stand behind all the work we do. If you aren’t completely satisfied, we will come back out to make it right."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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