From Google
Mark Dauphin
Superior Drain did a terrific job on replacing our sump pump discharge. Not only was the job done right, there was very little lawn work to do. I highly recommend Superior Drain. Mark Dauphin Baldwinsville
4.9 of 5
Average of 297 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
From their website, superiordrains
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AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise professional, friendly, helpful service
Reviewers praise prompt responses and timely arrivals
Reviewers praise effective repairs and problem solving
Reviewers praise clear explanations of problems, options, and costs
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
From Google
Mark Dauphin
Superior Drain did a terrific job on replacing our sump pump discharge. Not only was the job done right, there was very little lawn work to do. I highly recommend Superior Drain. Mark Dauphin Baldwinsville
From Google
Matt DeGilio
Great price We have used Superior Drain Solutions a few times over they years. They are always great to work with. Respond very quickly and are very upfront and honest. Services Drain cleaning
From Google
Tiffany Cruz
Great price | $200–400 Frank was AMAZING!! He not only checked what my concerns were, he sussed out another potential issue for the building. He was able to show me a few things on how to upkeep our bathroom in our store. Cannot thank him enough for the great service! Services Toilet repair, Drain cleaning
From Google
Melissa Page
Great price I can 100 percent recommend this company to anyone who needs plumbing work. I called at 8am regarding my bathroom sink not draining and within a few hours Frank had my sink draining like a champ! Frank is the person you hope they send when you call a plumber….skilled, professional, and efficient. He knew exactly where the line was blocked and there was no guesswork or trial and error that one might run into with other companies. The price was also quite reasonable. Frank and Superior Drain are the real deal! Call them, you won’t regret it! Services Drain cleaning
From Google
Rick Constabile
Reasonable price | $600–800 My main sewer drain was clogged. The person I spoke with told me what they’d do and the cost. He explained the price would be higher because of the holiday, if at all I could wait. I chose to have them come and the technician was at my house within an hour.The service technician that came (Robbie Keefe) was great. He explained what he was doing and patiently answered all my questions in a very professional way. When an issue arose about a week later, I was serviced at no charge. Again, Robbie Keefe was the technician and was excellent. I highly recommend Superior Drain. Services Drain cleaning
From Google
Dan
From Google
S Race
Fantastic couple of guys!!! Services Drain cleaning, Plumbing pipe repair
From Google
Brian Myrto
Highly recommended. we had a sewage backup and called superior and got a call back right away. Robbie keefe was the technician that came and he was very professional and informative. Explained everything he was going todo to rectify the problem and explained what is causing the problem. I highly recommend this company and they are very reasonable priced Services Drain cleaning
Business reply
Superior Drain Solutions
Brian, thank you for the great review! We know a sewage backup can be stressful, so we're glad Robbie was able to respond quickly, explain the issue, and get everything taken care of. We'll be sure to pass your kind words along to him. We truly appreciate your recommendation and your business!
From Google
Kelly Milewski
Reasonable price | $200–400 This is the second time we have used Superior Drain service. Our first experience was great so I knew who we needed to call when we had a leak in our kitchen faucet, non emergency over a weekend. Daryl was very helpful in assessing the situation. Robbie came out that Monday and quickly fixed our kitchen faucet. Service is reliable and quick. All of the people we have encountered in the company are friendly and very helpful! Services Faucet repair
Business reply
Superior Drain Solutions
Kelly, thank you for being a repeat customer and for your wonderful review! It means a lot that you trusted us again. We're glad Daryl was able to help over the weekend and that Robbie got your kitchen faucet repaired quickly on Monday. We truly appreciate your kind words about our team and look forward to being there whenever you need us again!
From Google
Scott Youngkrans
I hired Superior Drain Solutions twice over the last 3 months for my daughter’s home that she recently acquired . It’s a very old home and I knew sooner or later that I had some issues that I knew needed updating . My first call to Superior Drain Solutions was for a clogged toilet and a clogged vent line , the tech arrived about two hours after my call to the office . The tech was very nice , very professional and had this up and running in no time what so ever . My next call was about 3 months later which was of a little more serious matter dealing with old trap issues and very old lines heading to the septic tank which was also related to my first call . The first tech told me that my problem in the basement would need to be addressed sooner or later but I chose to hold off and see how things went . So I hired Superior Drain Solutions again to completely repipe the trap system with a proper vent and clean out and lines coming from the house to the septic tank on there recommendations and I am very happy to say that everything is running great . They very knowledgeable, professional and both techs very really nice guys to work with . I would highly recommend Superior Drain Solutions to anyone . Read there company profile they can anything you need in the plumbing and septic field . Services Plumbing pipe repair
Business reply
Superior Drain Solutions
Scott, thank you for taking the time to share your experience! We truly appreciate you trusting us with your daughter's home on multiple occasions. We're glad our team was able to identify the underlying issues, provide the right recommendations, and get everything repaired properly. Hearing that everything is running great means a lot to us. Thank you for your recommendation—we're always here if you need us in the future!
From Google
Dogmom
Reasonable price | $200–400 Superior Drain Solutions was quick to respond to our call and send a technician out. Robbie our Service Technician was professional and knowledgeable. He called ahead to let me know when he'd be arriving. He listened to my concerns and diagnosed the problem. He determined a new toilet would fix the issues we were having as our current toilet was very old. We purchased a new toilet that evening and he was able to install it the next day. We would highly recommend Superior Drain Solutions! Thank you! Services Toilet repair
Business reply
Superior Drain Solutions
Thank you for your wonderful review! We're glad Robbie was able to respond quickly, keep you informed, and help identify the best long-term solution for your plumbing issue. We appreciate you trusting us with the installation as well. Thank you for your recommendation—we're grateful for your business and are always here if you need us in the future!
From Google
Jordan W.
Reasonable price | $200–400 Quick, friendly service. Thanks Robbie! Services Toilet repair
Business reply
Superior Drain Solutions
Jordan, thank you for the 5-star review! We're happy to hear Robbie provided the quick, friendly service we strive for. We appreciate your business and hope you'll keep us in mind if you ever need us again!
From Google
Larry Liberatore
From Google
Robert May
Reasonable price | $1,000–1,200 Chris did an amazing job installing a backup sump pump line, he’s incredibly fair and honest. There aren’t many old school guys you can trust these days. Highly recommended this company. Robert Baldwinsville NY Services Service not listed
Business reply
Superior Drain Solutions
Robert, thank you for the great review! We’re glad Chris provided the honest, dependable service we pride ourselves on and got your backup sump pump line installed properly. We truly appreciate your trust and recommendation!
From Google
Karen Convertino
Reasonable price | $1,600–1,800 My experience with Superior Drain Solutions could not have been better! We needed the drain for our sump pump re-routed and they responded to our initial call quickly, got someone out to our house to look at the job within 48hrs, they gave us a very reasonable estimate and were very responsive with trying to get the actual date scheduled for the work. They showed up, on time, did the work quickly & completely cleaned after themselves. The cost was exactly what they had estimated. It has been several weeks since they did the work & we have had several torrential rain storms and everything seems to be working perfectly! Thank you for the great work & helpful service! Services Service not listed
Business reply
Superior Drain Solutions
Karen, thank you for the thoughtful review! We’re glad our team could respond quickly, provide clear and accurate pricing, and complete the sump pump drain reroute on schedule. It’s great to hear everything has continued working perfectly through the recent heavy rain. We truly appreciate your trust and kind words!
From Google
John Toomey
Called the office, they were very responsive and quickly returned my call for scheduling and base prices. The service technician, Robbie Keefe, called in route with an ETA and he showed up promptly. After describing the issue with the drain he went right to work. Two attempts with the mech snake didn't unclog it so the use of a pressure hose bag drove the pipe open. Robbie re-piped the sink drain with a flexible coupling so if need be in the future the drain will have better access. We are very pleased with his workmanship and courtesy. The entire job was done within 4 hours of our initial call. Would definitely use SDS again.
Business reply
Superior Drain Solutions
John, thank you for the fantastic review! We're glad we could respond quickly and get your drain issue resolved the same day. Robbie takes pride in finding the right solution and making improvements that help prevent future issues, so we're happy to hear you were pleased with his workmanship and professionalism. We truly appreciate your business and look forward to helping you again whenever you need us!
From Google
tommy klehr
Reasonable price I called after 5:00 on a Sunday evening. It wasn’t an urgent issue, so we scheduled the appointment for Monday morning at 7:30. Dennis arrived promptly, took care of the slow drain, and also repaired a pair of leaky toilets. Services Toilet repair, Drain cleaning
Business reply
Superior Drain Solutions
Tommy, thank you for the great review! We're glad we could get you scheduled quickly and that Dennis was able to take care of your slow drain and leaky toilets. We appreciate your business and are happy to hear you had a positive experience. Thanks for choosing Superior Drain Solutions!
From Google
Tim Burns Good News for Today
Great price | $500–600 Chris and Dennis at Superior Drain were awesome in fixing our plumbing problem. Dennis was thorough and completed the job like a pro. We had another company try to fix it but they couldn’t. Superior got the job done. Thank you for your personal and professional service. I 100% recommend Superior Drain for all your plumbing needs. Services Drain cleaning
Business reply
Superior Drain Solutions
Tim, thank you for the wonderful review! We're so glad Chris and Dennis were able to solve the plumbing issue after others couldn't. Providing honest, thorough, and professional service is what we strive for every day. We truly appreciate your recommendation and thank you for choosing Superior Drain Solutions!
From Google
Caroline Slate
Great price | $400–500 My drains were very plugged. Daryl and Robbie were very professional and got things done quick and perfect. I highly recommend Superior drain!!!
Business reply
Superior Drain Solutions
Caroline, thank you for the great review! We're glad Daryl and Robbie were able to get your drains flowing again quickly while providing the professional service we strive for. We truly appreciate your recommendation and thank you for choosing Superior Drain Solutions!
From Google
Daniel Mahoney
Reasonable price | $400–500 Efficient and effective, with a quick response time and professionally delivered service. I’ve worked with this team for about 4 years over multiple rather challenging jobs on my home built in 1932. They have snaked out old piping, rebuilt that which was obsolete, and even rectified an issue that occurred thereafter without hesitation or complaint. I am moving out of state soon and keeping the house, and I am grateful to know that I can call on them to help solve whatever might arise after I depart. Superior peace of mind! Services Drain cleaning, Plumbing leak detection, Plumbing pipe repair
Business reply
Superior Drain Solutions
Daniel, thank you for your continued trust over the past four years! It means a great deal that you've relied on us through multiple projects, and we're glad we've been able to help keep your home in great shape. We truly appreciate your confidence in our team, and we're honored to continue being a trusted resource even after your move. Wishing you all the best in your new adventure!
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From Google
Business reply
Superior Drain Solutions
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