From Google
Elif Certel
Simco Plumbing Heating & A/c Llc
3.6 of 5
Average of 34 Google reviews
Positive and negative reviews
- Positive 22 reviews, 65% of all reviews
- Negative 12 reviews, 35% of all reviews
- Not counted 0 reviews, 0% of all reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
Summary of reviews
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
What reviewers like
Prompt or same-day service
Quick, successful repairs
Fair or reasonable prices
What reviewers dislike
Reviewers report rude or unprofessional service
Reviewers report repairs that failed or caused further problems
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
License record
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Details
- Hours
- Every day Open 24 hours
- Website
- simcoplumbing
.com - Phone
- (585) 621-
0865
Hours as listed on Google; we have not checked them.
Reviews
From Google
Ryan Mattice
Wonderfully efficient service
From Google
1 2
Would not recommend
From Google
KELLY KALISH
Great price | $200–300 Services Garbage disposal installation
From Google
Mary Susan
Great price | $400–500 Services Plumbing pipe repair, Repair water fixtures, Faucet repair, Plumbing fixture installation, Sewer repair
From Google
Cherry Ziegler
Great price | $400–500 I cant thank the crew for fixing my heat so quickly! We are so thankful for the speedy service Services HVAC system maintenance, Heating system installation, Thermostat repair, Heating system maintenance
From Google
Matt Benson
Great price | $400–500 After my home warranty company denied my claim, Simco fixed my furnace and had our heat on. It's 22 degrees out and they fixed it same day. Services HVAC system maintenance, Heating system repair, Heating system installation, Thermostat repair, Repair HVAC, Heating system maintenance
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for taking the time to share your experience. We know how stressful it is to lose heat—especially in 22-degree weather—and we’re glad our team could step in and get your furnace running the same day. Even when a home warranty claim is denied, our priority is keeping you and your family safe and warm. We truly appreciate your trust in Simco and are always here if you need us again.
From Google
LaTasha Rutland
This company was very patient and as a first time home owner the gentleman took his time to educate me on something’s I didn’t know. Very helpful and got my furnace working. I’m very appreciative thank you!! Services Heating system repair
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for your wonderful review! We're glad we could be patient and helpful during your first experience as a homeowner. Our team at Simco Plumbing, Heating & AC LLC always strives to take the time to educate our customers so you feel confident and informed about your home’s systems. We’re happy we could get your furnace back up and running, and we truly appreciate your trust in us. If you ever need anything in the future, we’re here to help!
From Google
DRIFT QUEEN 19
Reasonable price | $1–100 Services Water heater repair
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. Our team works hard to deliver honest, reliable service, and it means a lot to hear that reflected in your visit. We’re always here whenever you need plumbing, heating, or cooling support. Thanks again for choosing Simco!
From Google
Tammi Shaul-Thrasher
Absolutely the rudest, most unprofessional technician we've ever had in our home. We've had technicians in our home from every trade who have been WONDERFUL- there are wonderful, kind, caring professionals out there and Don is not one of them.
Business reply
Simco Plumbing Heating & A/c Llc
Sorry not a SIMCO customer third party with a Home Warranty Contract was denied repairs nothing to do with technician.
From Google
Tatyana Nguyen
Don & his son came out to fix our leaking furnace & was able to fix the problem right away- turns out he did not fix the problem!! He slapped a bandage on the problem and made it seem like he fixed it. He left a towel on the furnace which RG&E came out and said that it was dangerous to be there and can start a fire. There is water all in the furnace even where the motherboard is! Which left me to turn the ac off in 90 degree weather to prevent further damages. I lost my stepdad and me and my mom don’t know too much about this. While in our basement he turned our water heater temp down and left his company sticker on the heater so that way we would call him back and pay a service fee again to turn it back up which he calls resetting it. The water was freezing so we willing to pay. He said he would give a deal and charge $40 through cash app. Very unprofessional and crooked and he’s teaching his son or grandson the wrong way to do business. We believed that he helped us and was a good person so we tipped extra so he could treat him and his son for lunch. Don G Simeone is very unprofessional and crooked. Be careful with letting him in your house alone especially if you do not know much about heating and cooling & also plumbing because all he could respond with is replace everything & everything is not old. They are hard up for money. Good luck with this company especially the owner!
Business reply
Simco Plumbing Heating & A/c Llc
Our pleasure
From Google
Elisa
Reasonable price | $1,000+ I had to have my air conditioner and furnace repaired. I’ve never dealt with a company that is so responsive. Their price was comparable to other quotes I received, but the response time was way above average. I highly recommend this company for any plumbing or heating work that you need. Services Heating system installation, Install AC
Business reply
Simco Plumbing Heating & A/c Llc
Thank you for the wonderful 5-star rating! We’re grateful for customers like you who trust Simco with their home’s plumbing and HVAC needs. Our team takes pride in providing clear communication, quality workmanship, and dependable service. If there’s ever anything you need in the future, we’re only a call away. Thank you again for your support!
From Google
Sarah Johns
My 2 month old Rheem hot water tank blew but was covered under their warranty and Simco was assigned just before Rheem's service team was closed for the holiday weekend. Luckily calling Simco's emergency line only minutes later and I reached Don, he assured me not to worry, Chris would be out the following day. Chris took care of pulling the tank, taking it back to Home Depot to swap for replacement, reinstall. Chris was careful getting in and out of the house. Both Don & Chris were great to work with.
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for sharing your experience and for the kind words about Don and Chris. We know how stressful a hot water tank failure can be—especially right before a holiday weekend—so we’re very glad our team was able to step in quickly and put your mind at ease. Chris takes great pride in treating every home with care, and Don works hard to make sure emergencies are handled smoothly, so it means a lot to hear their efforts made a difference for you. We truly appreciate the opportunity to help and thank you again for the wonderful review. If you ever need anything in the future, Simco is always here for you!
From Google
Charlie F
I have used this company for years. The response I get from Don the owner is amazing, and his work is always done right the first time. Don has always been polite and always straight to the point of what is wrong. I would highly recommend
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for your continued trust and loyalty over the years. We truly appreciate customers like you who allow us to be their go-to company. Hearing your kind words about Don means a great deal—he takes pride in being honest, thorough, and delivering quality work the first time. Thank you for the recommendation and for taking the time to share your experience. We’re always here whenever you need us!
From Google
betül çertel
I would give 0 if I could. I called them to get help with my heating but the employee was extremely rude. He didn’t help me at all and raised his voice
Business reply
Simco Plumbing Heating & A/c Llc
Stop putting fairy tales on the internet You didn't call us directly for a heating problem. We were dispatched from Rheem for your water heater warranty. It was found that your chimney flu was blocked it was not covered under warranty and you decided to take it out on the technician.
From Google
John Kunes
Don and Chris were on time, gave me a call before they arrived, and diagnosed and remedied my furnace problem quickly. I’ve used Simco before and recommend them highly.
From Google
Luis Fonseca
Don Simone is the worst plumber I have ever dealt with. My home was gutted out last year because of a burst pipe . He did the plumbing and everything he did seemed wrong. Our downstairs toilet was leaking into the basement for months before I noticed. when I remove the toilet, it was not even sitting on the wax ring. I had to reverse all our hot and cold lines because he had them on backwards. He cut a vent line for our dryer upstairs and he cut it in wrong so he had to cut another hole. His patch job was lousy. he scratched the door to our brand new dishwasher when installing, and if you pointed anything out to him, he was very arrogant and obnoxious. stay away from this two bit Plumber. he just doesn’t care and he needs to retire. As soon as that insurance claim was paid Don Simone was paid in full. Don Simone was also rude and condescending to my wife.
Business reply
Simco Plumbing Heating & A/c Llc
I had to put a mechanics lien on Mr Fonseca's home for non-payment. All the work was done and inspected professionally by a licensed plumber. He kept bragging he was in the sheet metals union and knew more than everyone else in the trades. Not surprised after all these months he decides to give us a bad review. This two bit plumber has been around 50 plus years providing residential and commercial services to the community. He was just a one-stop water loss client doesn't know the difference.
From Google
Joseph Hadac
Had Don and another tech in to replace my sump pump through a home warranty. Don was real cool and they got the job done incredibly fast. Could not have asked for a better experience.
Business reply
Simco Plumbing Heating & A/c Llc
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and we're so glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!
From Google
Rachelle
My technician was rude, aggressive and unprofessional. I will not work with them again.
From Google
A P
This is a wonderful family- owned business! I highly recommend their services! They are efficient, kind and offer flat- rate pricing!
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Business reply
Simco Plumbing Heating & A/c Llc
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