Harrison

SERVPRO of White Plains and New Rochelle

4.9 of 5

Average of 35 Google reviews

Positive and negative reviews

  • Positive 34 reviews, 97% of all reviews
  • Negative 1 review, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of White Plains and New Rochelle

  • 24/7 emergency service

SERVPRO of White Plains and New Rochelle provides cleanup, repair, and restoration for residential and commercial properties in Harrison and nearby Westchester communities. Its work includes recovery from water, fire, smoke, mold, and storm damage, along with construction and specialty cleaning. The location is part of SERVPRO’s independently operated franchise network.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage

From their website, servprowhiteplains.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of White Plains, New Rochelle is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Water damage
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Mold remediation
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Fire damage
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional and courteous crews

  2. Prompt responses

  3. Reviewers praise thorough, high quality cleaning and restoration

  4. Clear communication and guidance

  • Written reviews used: 32
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (914) 684-1560Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Scott Binger 5 of 5

Business reply

SERVPRO of White Plains and New Rochelle

Scott, thanks for the 5-stars! We appreciate your feedback. We were pleased that you chose Servpro of White Plains & New Rochelle. If you need anything in the future, were here to help and make it "as it never even happened"!!! Thanks again.

From Google

Susan Adler 5 of 5

I have never worked with an organization like this one. Everything and everyone was perfect. Our flooded basement was taken care of quickly--immediately in fact, everyone was lovely and helpful, and the work is superior. We are very very grateful.

Business reply

SERVPRO of White Plains and New Rochelle

We are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate you being a customer and helping to share the word about us. We're always here to help.

From Google

Prscilla White 5 of 5

Very pleased with the SERVPRO team who cleaned my home after some fire damage. The crew was especially careful about handling my possessions but thorough in their cleaning job. Thank you SERVPRO for the professional and pleasant team who worked at my home. Positive Responsiveness, Punctuality, Quality, Professionalism

Business reply

SERVPRO of White Plains and New Rochelle

Priscilla, we appreciate your kind words. Nothing makes us more happy than a satisfied customer. We understand how difficult fire damage can be. We're always here to help. Thank you very much. Antoinette Pelli.

From Google

Mike Cournoyer 5 of 5

This is a great company to deal with and do do work with. They are very responsive and have a great knowledge of their industry. Services Water damage-related cleanup & repair

From Google

Andrew Moore 5 of 5

I can't thank ServPro of White Plains enough for their exceptional service in resolving the septic backup issue in my basement. When I called their office in a frantic state, they remained calm and accommodating while assessing the situation and presenting multiple solutions. Freddy and his team were absolute rockstars. They arrived promptly and efficiently communicated the problems and the cleaning process involved. The restoration they performed on our basement bathroom and the affected areas was nothing short of fantastic. Moreover, I found their pricing to be fair and reasonable, unlike the feeling of being ripped off that often accompanies such problems. Thank you again, ServPro of White Plains, for doing such a phenomenal job. I genuinely appreciate your outstanding service you provided. Positive Responsiveness, Quality, Value

Business reply

SERVPRO of White Plains and New Rochelle

Mr. Moore, we are pleased that you chose SERVPRO of White Plains & New Rochelle at such difficult moment, which we’re thankful you did! Our job is not only mitigate but to alleviate the stress by dispatching a team ASAP to avoid further damage and make it as it never even happened! Freddy and the rest of the team are beyond thankful for the snacks you provided them, along with the funny jokes you made while moving contents around. Please keep us posted- we would like to know when your adorable Golden Retriever has those puppies! Sincerely, Antoinette Pelli.

From Google

John Packes 5 of 5

Andrew and his team were great. I would highly recommend them. Fast, clean, quality work. Positive Responsiveness, Punctuality, Quality, Professionalism

Business reply

SERVPRO of White Plains and New Rochelle

Thanks Mr. Packes, for your feedback. We appreciate your recognition, but most importantly satisfied that we were able to help and reduce the stress that comes with property damage. Antoinette Pelli.

From Google

Trevor Jones 5 of 5

Andrew turned a horrible experience into a positive one with his help and experience. I cannot say enough good things about how he helped us after the fire. Thank you Servpro and thank you Andrew! Positive Responsiveness, Professionalism

Business reply

SERVPRO of White Plains and New Rochelle

Mr. Jones, thanks for the 5-stars! We appreciate your feedback. We were pleased that you chose SERVPRO of White Plains & New Rochelle at such difficult moment. We can help mitigate the stress and water loss best when called right away – which we’re thankful you did! If you need anything in the future, please let me know. Sincerely, Antoinette Pelli

From Google

Michael Pinto 5 of 5

These guys were the most professional people I ever work with. Stuck to schedule and we’re on time every time the workmanship was excellent I highly recommend using them Positive Professionalism Services Water damage-related cleanup & repair

Business reply

SERVPRO of White Plains and New Rochelle

Mr. Pinto, it was a pleasure working with you. Thank you for taking the time to write this review. We are always here to help and we appreciate the recommendations.

From Google

Daria J. 5 of 5

Earlier this November while my son was away a hose disconnected from my heating/air conditioning unit which is housed in a closet in his room. As we live in a high rise building, the unit is connected to the plumbing in the building causing a flood in my son’s bedroom. When I called my Allstate Agent, he recommended ServPro of White Plains and New Rochellle. I called ServPro and their engineer, Hiram, was at my condo within a couple of hours. Hiram came in with a crew and immediately torn out the old carpeting and installed industrial de-humidifiers in the room. Later that evening something happened with the circuit breaker which my son fixed but I was concerned about the ServPro equipment in his room and called ServPro again. That night at about 8:30 p.m. Andrew, the construction engineer from ServPro, came to the condo to make certain that everything was in working order. The next day Hiram and his crew removed the damage sheet rock and other damaged items from the room. My condo has very strict “rules” about any construction and/or clean up. The ServPro employees respected this and were very careful to remain within the parameters of the “rules”. For the next week Hiram was here everyday checking on the humidity levels in the room and to make certain all was okay. Amazing service!!!! Andrew came by to see the damage and to get the information he needed to prepare a quote for myself and Allstate. He clearly explained the scope of work for repairing the damage in my son’s room. He also spent the time to measure out the entire condo as I thought that we might replace the floors throughout while they were replacing the floor in my sons room. These guys are unbelievable!!! All ServPro employees saw to it that a bad situation was eased for me and my family. Hiram, Andrew and all of the ServPro crew who came to my condo were extremely professional, friendly and courteous. I would strongly recommend ServPro of White Plains and New Rochelle to anyone who has had damage to their property and wants to deal with real professionals!! Sincerely, Daria J Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flood restoration, Water damage-related cleanup & repair, Water removal

Business reply

SERVPRO of White Plains and New Rochelle

Hi Daria! Thank you so much for this stellar 5 star review! We appreciate the time you took to write it. We are all so happy for you that everything turned out so well. We work with a lot of insurance companies and Allstate is a great one to work with. We work in a lot of buildings such as yours, with guidelines in place to ensure keeping noise to a minimum. We are so happy that Hiram, Andrew and The Crew made such a great impression on you with their knowledge and ability to take the stress off of you. We strive to have the best of the best working with us at Servpro White Plains! Thank you for recognizing their professionalism,! We hope you will never need us again, but if you do, we are here for you 24/7!!

From Google

John L 5 of 5

Great service. Would recommend to anyone. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water removal

Business reply

SERVPRO of White Plains and New Rochelle

Hi John and thank you for this 5 star review! We always appreciate recommendations! Thank you for trusting Servpro of White Plains with your beautiful home

From Google

Christine Jones 5 of 5

Great staff very friendly. Andrew was amazingly helpful and professional would definitely recommend. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Fire damage cleanup & repair

Business reply

SERVPRO of White Plains and New Rochelle

Hi Christine Thank you for this 5 star review! We are so glad that your experience with us was so amazing! We hope you won't need us in the future, but if you do we are here for you 24/7 at 914.684.1560

From Google

Robyn DeMatteo 5 of 5

Serve Pro White Plains made a difficult situation so much easier for me and my family. The Project Manager Brendan was professional and knowledgeable when it came to my kitchen leaks and damage. The company itself was dependable and the process moved quickly! Positive Punctuality, Quality, Professionalism Services Water damage-related cleanup & repair

Business reply

SERVPRO of White Plains and New Rochelle

Hi Robyn Thank you for this great review. We know how stressful leaks can be and we are so glad that Brendan and our crew were able to take care of the damage so quickly for you and your family. Your new kitchen looks great and just in time for the holidays!

From Google

Marcus LaFlamme 5 of 5

As a property manager, I deal firsthand with property damage and all types of emergency issues impacting my tenants. The most important thing for me and my clients is to have a team like Servpro White Plains and New Rochelle able to respond 24/7 to prevent any further damage. Their teams are knowledgeable and professional and complete the job from start to finish. I trust this franchise completely and know when I call Greg and Andrew they will respond immediately and let me know exactly what needs to be done. Positive Responsiveness, Professionalism Services Mold cleaning, Mold mitigation, Flooring, Mold inspection, Water damage-related mold removal, Water removal

Business reply

SERVPRO of White Plains and New Rochelle

Hi Marcus Thank you for placing your trust in SERVPRO of White Plains. You certainly have a very busy job and we really appreciate you taking the time to write us such a fantastic review! We are so glad we were able to service your clients and take care of the emergency issues and repairs for you. We are here for your 24/7 if you need us!

From Google

Lauren O'C 5 of 5

Servpro was great to work with. Mike was patient with my questions and the men who worked at the house were professional and polite. The work was extremely thorough. Positive Responsiveness, Professionalism

Business reply

SERVPRO of White Plains and New Rochelle

Hi Lauren! It was absolutely our pleasure to work with you! Thank you for taking the time to leave us this great review! We truly appreciate it and we are very happy we were able to take care of your lovely home for you. We hope you won't need us in the future but if you do, we are here for you 24/7 at 914.684.1560

From Google

Kristen Rodrigues 5 of 5

My washing machine backed up and flooded water into the walls and flooring on a Sunday. Servpro of White Plains / New Rochelle was the first responder on the scene. They identified the problem area and brought in equipment that day to address. I appreciated them telling me what needed to be done and most importantly why. The service tech and crew were professional and trustworthy. I would recommend Servpro for a one stop solution to repair any flooding issues. Positive Professionalism Services Water removal

Business reply

SERVPRO of White Plains and New Rochelle

Hi Kristen, Thank you for this rave review! We are so glad we were able to get our crew to your home on a Sunday to remediate the water for you. We pride ourselves on 24/7 emergency services and believe that communication is so important. Thank you for trusting us with your beautiful home!

From Google

Lindsay Peterson 5 of 5

Servpro White Plains / New Rochelle was fantastic when we experienced smoke and soot damage in our condo. Our neighbors had an oven fire and the amount of soot and smoke in our building and my home was intense. The Servpro cleaning crews arrived the next morning and worked very efficiently to clean our home and personal items. The level of detailed cleaning was amazing and with little interruption to my day to day work from home schedule. We were extremely satisfied with Servpro White Plains and highly recommend their services.

Business reply

SERVPRO of White Plains and New Rochelle

Thank you Lindsay for taking time out of your busy day to leave us such a great review! We know who stressful fire and the aftermath can be and we are very happy that we were able to come in to your home and clean all that soot and smoke for you. Thank you for trusting us with your beautiful home and your fabulous decor! We are so glad everything looks as beautiful as it did before!

From Google

VITO FAGA JR 5 of 5

I called Antoinette at Servpro of White Plains when my washing machine on the 2nd floor leaked and came through the 1st floor ceiling. Antoinette had her crews there in 1/2 hour and started working hard on it. As they were cleaning up and doing demo they found a lot of mold up in the ceiling. After having a NY State mold inspector Come out for testing, Servpro White Plains did the mold remediation. Antoinette had her crews full on and took care of everything. They put up new walls, new floors, cabinets, had electricians and plumbers on site They finished the job in great time and made it stress free. I would recommend them to my family and friends Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related mold removal

Business reply

SERVPRO of White Plains and New Rochelle

Hi Vito, Thank you for taking the time to leave us this amazing review! That was certainly a big job, and a lot of different things going on at one time. I'm really glad we were able to take care of it all for you ! Mold can be a scary thing in your home. Thank you for trusting us to take care of your home and put it all back together for you. It was a pleasure to work with you and your home looks beautiful!

From Google

Steve Bernardini 5 of 5

At our home we had a sewage pipe break and made a mess on our basement and laundry room area. I called Servpro of white Plains and New Rochelle and was quickly connected with Greg who was a pleasure to talk with and go over the scope of the job at my house. A few hours later I got a call from Andrew, who let me know that a team was on the way to deal with my situation and that my family are in great hands. Once the team arrived to deal with my sewage situation, they went right to work and took me step by step on what they were doing to solve this issue and recommend how to fix the pipes and what to if the odor doesn't go away throughout my basement and laundry area . Greg, Andrew and there team are top notch and highly recommended by my family and I. Even my neighbors are impressed with Servpro White Plains and Servpro of New Rochelle who will be calling if they have issues of their own in the future. Positive Professionalism Services Sewage cleanup

Business reply

SERVPRO of White Plains and New Rochelle

Hi Steve We really appreciate this stellar review and you taking the time to leave it! Sewage in the basement is always a stressful experience. We are so proud that our experienced team came in and offered you the assistance to clean up the sewage and impressed your neighbors as well. Your neighbors were so nice stopping by to make sure you and your family didn't need anything! Thank you for allowing us to take care of your home and we hope you don't need us again, but if you do we are a 24/7 emergency service company and will be there for you!

From Google

Steve Zagami 5 of 5

Greg Tweedie and his team responded immediately. The excellent job was done quickly, efficiently and on time, as per the way they said it would be done. We were very satisfied with their work and would hire them again! Positive Responsiveness, Punctuality, Quality, Professionalism Services Water damage-related cleanup & repair

Business reply

SERVPRO of White Plains and New Rochelle

Thank you Steve for taking the time to write us such a great review. We are very happy that we lived up to our promise and took care of your home efficiently and in timely manner. We appreciate you giving us the opportunity to take care of your home. Hopefully you won't need us again, but we are here 24/7 at 914.684.1560 if you do. Thanks again Steve!

From Google

Jared King 5 of 5

Servpro of White Plains responded immediately when we discovered water dripping into our living room. Greg and Andrew arrived onsite shortly after speaking with my insurance provider. They handled every aspect of my claim from the remediation to the repairs and made a stressful experience much less challenging for me and my family. Their teams were extremely professional and responsive throughout the process and kept things moving quickly. I highly recommend Servpro of White Plains. Positive Professionalism

Business reply

SERVPRO of White Plains and New Rochelle

Thank you Jared for taking the time to leave us this fabulous review. We are so glad we were able to help alleviate some of the stress that goes hand in hand when you find water coming through your ceiling! Thank you for trusting SERVPRO of White Plains with your home!

Showing 20 of 35 reviews

Share your experience

Is this your business?

More water damage companies in Harrison, NY

More water damage companies elsewhere in NY

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Photos of SERVPRO of White Plains and New Rochelle, full screen

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of White Plains and New Rochelle

From their website, servprowhiteplains.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of White Plains, New Rochelle is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Water damage
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Mold remediation
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Fire damage
"SERVPRO of White Plains & New Rochelle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage."
Storm damage
"We specialize in water and fire damage, storm and mold remediation, construction, and so much more."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

Start a new compare list?