Southampton

SERVPRO of The East End and Hamptons

4.9 of 5

Average of 38 Google reviews

Positive and negative reviews

  • Positive 37 reviews, 97% of all reviews
  • Negative 1 review, 3% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of The East End and Hamptons

  • 24/7 emergency service

SERVPRO of The East End and Hamptons provides residential and commercial cleanup and restoration in Southampton and across Long Island’s East End. Its services include fire, smoke, water, mold, and storm damage restoration, along with cleaning and reconstruction. The local franchise is part of a nationwide network.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of The East End and Hamptons is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."
Water damage
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."
Mold remediation
"SERVPRO of The East End and Hamptons can also mitigate mold and mildew from your home or business."
Fire damage
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional, courteous service

  2. Prompt response

  3. Quality of the work

  4. Clear communication and guidance

  • Written reviews used: 36
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, servpro.com

Call (631) 653-9595Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

cathy taub 5 of 5

Reasonable price We experienced a severe leak caused by a burst pipe in my kitchen. Serv pro responded speedily and professionally. Because of how quickly they responded and the excellent customer service, we avoided having to deal with any mold. They coordinated directly with the insurance company. I am so glad and relieved that I brought them in. The work was exceptional, and I wholeheartedly recommend their services to anyone who unfortunately has to deal with water damage, mold, or any other home disaster. Services Flood restoration, Flood cleanup, Water removal Response time 0–1 hr

Business reply

SERVPRO of The East End and Hamptons

Thank you so much, Cathy! We're grateful for your kind words and are pleased that our team's quick response and exceptional service helped you avoid further issues. Your recommendation means a lot to us, and we're always here to assist with any future needs related to water damage or home disasters.

From Google

Miloe Gregor 5 of 5

Great price I had to get my cottage cleaned last minute was super stressed about it, I called them and asked if they would come and they did! Came the day after I called and did an excellent job for a great price. Highly recommend them for any sort of cleaning. Services Service not listed

Business reply

SERVPRO of The East End and Hamptons

Thanks for the great feedback, Miloe! Our team is glad we could assist you with your last-minute cleaning needs and that you were satisfied with the service and price. We truly appreciate your recommendation and hope to help you again in the future!

From Google

XAMORA JIMENEZ POSADA 5 of 5

Great price East End Elite Cleaning has been servicing my mom’s home in Shirley, Ny and it’s been a great experience. It’s really taken a lot off her plate and allowed her to relax more, which I appreciate. The place always looks clean and well taken care of, and the team is reliable and easy to work with. Definitely recommend.

Business reply

SERVPRO of The East End and Hamptons

We truly appreciate your kind words, Xamora! It’s wonderful to hear that our cleaning services have made a positive impact for your mom, and we're grateful for your recommendation.

From Google

Liz Carey 5 of 5

Great price Servpro of the East End is FANTASTIC! They are so reliable and their work is excellent. They show up early and stay late. They are so user-friendly and reasonably priced. Their staff are can-do and easy to reach. Servpro is great for a crisis or to help remediate problems before people list houses for sale or rent. I couldn't survive without them. HIGHLY reccommended. Services Flood restoration, Water removal, Service not listed

Business reply

SERVPRO of The East End and Hamptons

Thank you so much for your wonderful feedback, Liz! We're thrilled to hear that our team at SERVPRO of The East End and Hamptons provided you with reliable and excellent service during your time of need. Your kind words inspire us to keep delivering outstanding restoration services!

From Google

Kevin Kurtzke 2 of 5

I went out to provide an estimate for garage doors and gave one of the owners great advice on framing and different options. Later, I received a call from the secretary saying they were ready to move forward—but by mistake, they had already called another company to proceed. Unfortunately, the owner came across as very unorganized and ultimately wasted time. Not a good experience to do business with. On a positive note, Kevin Frey was amazing to deal with.

Business reply

SERVPRO of The East End and Hamptons

Hi Kevin, first off we appreciate all feedback! Our company requires detailed written estimates with full breakdowns for all projects, which helps ensure transparency for our clients. We maintain high professional standards in all our contractor partnerships. We're sorry this particular consultation didn't result in a good fit for either party. We're glad to hear that Kevin Frey added some positivity to your experience though - we'll be sure to pass along your positive feedback to him.

From Google

Pamela Lowe 5 of 5

Business reply

SERVPRO of The East End and Hamptons

Thank you so much for the 5-star rating, Pamela! We're thrilled to hear you were happy with our services at SERVPRO of The East End and Hamptons. We welcome all types of feedback, so we’d love to hear more about your experience if you have a moment.

From Google

Jarred Kessler 5 of 5

Great price ServPro has been exceptional. We had a massive pipe leak in our home, damaging two full floors. Greg arrived at our house around 4am to immediately help with water removal and came to our house every day for a week to make sure all next steps were taken to prevent further damage. Kevin then walked us through each step of the reconstruction and has been wonderful. We are beyond grateful and impressed by Greg, Kevin and the entire ServPro team. They have been lifesavers in a very challenging situation. Services Flood restoration, Remodeling

Business reply

SERVPRO of The East End and Hamptons

Thank you so much for your wonderful feedback, Jarred! We're thrilled to hear that Greg, Kevin, and our entire team were able to support you through the water removal and reconstruction process during such a challenging situation. Your gratitude inspires us to keep delivering exceptional restoration services at SERVPRO of The East End and Hamptons!

From Google

nicole frankel 5 of 5

once again SERVPRO of the east end has come to my rescue! they are GREAT! fast, reliable, communicative and so much more. cannot recommend them enough! many many many thanks to Tammy & Kevin and the entire team!

Business reply

SERVPRO of The East End and Hamptons

Hi Nicole, glad we could be of help again! Thanks for leaving behind such a great review, I will be sure to pass it along to the team. We strive to make these situations easier on you, and that means every aspect of the process. And thank you again for trusting us to come to the rescue- we are there whenever you need us 24/7, 365 days of the year.

From Google

Alison Raffaele Tatem 5 of 5

I cannot say enough about the entire team — Greg, Dan, Kevin, & Tammy are true professionals who genuinely care about what they do. They went above & beyond to get my house fixed & the job was done to perfection. Highly recommend!!!

Business reply

SERVPRO of The East End and Hamptons

We’re grateful for your wonderful feedback, Alison! It’s fantastic to hear that Greg, Dan, Kevin, and Tammy were able to help provide exceptional service and went above and beyond during your restoration project. Thank you for choosing SERVPRO of The East End and Hamptons! If you ever need our help again, feel free to reach out to us.

From Google

Darren Thomsen 5 of 5

We had a great experience with Rich P and his team at SERVPRO. I would highly recommend him and his team for that home emergency. He is very patient, well organized and his team is neat and on time. Thanks again.

Business reply

SERVPRO of The East End and Hamptons

Hi Darren! Your positive review means a lot to our team. We’re pleased to hear about your great experience with Rich and our team at SERVPRO of The East End and Hamptons, and we appreciate your recommendation for our restoration services!

From Google

Denise Williams 5 of 5

ServPro is an exemplary company! They respond immediately but above that, you have people like Rich who show up with kindness, compassion and skills! I cannot speak enough about the quality and professionalism received, repeatedly from ServPro. We used them to remediate mold due yo floods in three of our buildings (they were informed, knowledgeable and timely) and when we needed them to take care of a pipe burst in our home, they came out, helped us through the process and helped make us whole again and back to normal! Mr Beck, Greg, and all of the gentlemen who showed up for us, please know that we appreciate how you do business: treating us like family!

Business reply

SERVPRO of The East End and Hamptons

Denise, we are thrilled to hear about your experience and thankful for sharing it so others can read it. Our Team's main goal is to take the stress off your shoulders while we make your issue disappear. We will be sure to pass along the kind words you left behind. We are always here to help when you need us, never hesitate to reach out 24 hours, 7 days of the week!

From Google

Robert Archer 5 of 5

The work that was done at my home for the last week and a half, has been superior work, and I greatly appreciate it. We would highly recommend this company for the services they provide. The names of the crew that were so great include Rich P, Dan, Kevin N, Rich D, And Brian.

Business reply

SERVPRO of The East End and Hamptons

Hi Robert, Thank you for sharing your positive experience with our team! We're delighted to hear that the work at your home exceeded your expectations! Rich D, Dan, Kevin, Rich P, and Brian will be thrilled to know their dedication and quality of service made such a positive impression. Our team takes great pride in delivering superior results with unmatched efficiency, your recommendation means a lot to us. At SERVPRO of the East End and Hamptons, we strive to provide exceptional service on every job, and feedback like yours helps us know we're meeting that goal. Thank you again for choosing SERVPRO and for taking the time to acknowledge our crew's hard work. Should you need our services in the future, please don't hesitate to reach out.

From Google

Diane Marando 5 of 5

We had an unexpected flood in our basement my husband and I worked for hours trying to clean it up we were getting nowhere fast. We called Servpro they were here within an hour Dan came in assess the damage and his crew were here shortly after sucking up all the water and putting dehumidifiers in my basement to dry it up the next day Sergio and Santago came and remove all my carpets and the sheetrock that was damaged, along with the molding. This was all done in one day they set up fans to make sure everything got dry and sanitized the floor and walls, Rich P and Kevin N came after a few days to ensure that everything was dry and removed all of the equipment everybody was more than Pleasant and helpful.

Business reply

SERVPRO of The East End and Hamptons

Thank you for your wonderful feedback, Diane! We’re thrilled to hear that Dan, Sergio, Santiago, Rich P, and Kevin N provided such prompt and thorough service during your flood emergency. Your kind words inspire us to continue delivering excellent restoration services at SERVPRO of The East End and Hamptons!

From Google

Jasmine Robinson 5 of 5

I had a huge flood in my basement due to a burst pipe, i called Servpro and spoke to Tammy and she had the whole crew at my house within 2hrs… the team were absolutely amazing and incredibly professional… they had to rip up and remove the carpet and the sleeper floor to ensure no mould, open up the ceiling (sheet rock) which was a massive job and then set up multiple drying machines… after 7 days my basement is completely dry and I am so grateful to them all as it could have been a lot worse. A BIG MASSIVE THANK YOU TO Rich D , Rich P , Kevin N , Dan , Brian ,Sergio, Santiago and Hernan… you guys are amazing !!!!!

Business reply

SERVPRO of The East End and Hamptons

Hi Jasmine, we deeply appreciate you taking the time to leave such a great review for our team. When it comes to water damages, especially a burst pipe, we recognize how stressful it can be. We know how crucial it is to respond fast when water's involved - every minute counts! We're thrilled that we could get your basement completely dry within a week. We're glad Tammy and the crew (Rich D, Rich P, Kevin N, Dan, Brian, Sergio, Santiago, and Hernan) could be of help! We're passing along your kind words to everyone involved. If you need anything else in the future, please don't hesitate to reach out.

From Google

Daniella Schlisser 5 of 5

I cannot recommend ServPro highly enough!! I came back to my home after having been away for two weeks and my basement was flooded - my plumber recommended ServPro as did my insurance carrier and my experience with them has been spectacular from minute one and at every stage since then. Greg, Dan, Kevin and Tammi have given me the most spectacular customer care I have ever gotten, I trust them implicitly, and the work quality has been flawless. Five stars isn’t enough! Thank you all so much!!!

Business reply

SERVPRO of The East End and Hamptons

Hi Daniella, firstly thank you for taking the time to write out such a kinda review. We strive to make your life easy when disaster strikes, whether thats our fast response time, or our teams amazing customer service. We are very glad we could help relieve some stress related to your water damage, and if you ever need us again please don’t hesitate to reach out!

From Google

Kristen Lowman 5 of 5

We are grateful for Servpro and its team. They were prompt, responsible, polite, and understanding. They lightened the stress for us and we are soon to be back in our home.

Business reply

SERVPRO of The East End and Hamptons

Thank you for your wonderful feedback, Kristen! We're thrilled to hear that our team was able to alleviate your stress during such a challenging time. Your satisfaction with our restoration services means a lot to us at SERVPRO of The East End and Hamptons!

From Google

Patricia Prendergast 5 of 5

Talk about making the best out of the worst situation; the staff and crew of this company did just that. Every employee was understanding, patient, thorough and helpful in guiding me through the mitigation and repair of my flooded basement. I was amazed at the prompt response time! The contractors associated with Servpro of the East End & Hamptons were also wonderful and skilled. A big shout-out to Greg, Dan, Kevin, Joe and Tammi as well as all of your workers(hope I didn't forget anyone). You all are a huge asset to the company! Thank you!

Business reply

SERVPRO of The East End and Hamptons

Patricia, firstly we really appreciate you taking the time to leave such a kind and thorough review! Our team prides itself on making these difficult situations as manageable as possible. We're delighted to hear that all our team members were able to provide such a great experience for you. It's especially meaningful to know that our response time exceeded your expectations - that's something we work hard to maintain. We understand how stressful water damage can be, and we're grateful we could guide you through the mitigation and repair process effectively. Thank you for recognizing our team's efforts! We're always here if you need us in the future.

From Google

Laura Andrews 5 of 5

Dan and the team were top notch. They were able to quickly and efficiently clean up our flooded basement. It actually flooded twice in 2 days, and they showed up faster than the plumber both times. We cannot recommend Servpro enough. Thank you Dan and team!

Business reply

SERVPRO of The East End and Hamptons

Hi Laura, thank you for taking the time to write such a kind review! Our team prioritizes getting there ASAP when you need us most. We are glad Dan and the team could help resolve your flooding situation quickly and efficiently. Dealing with a basement flood, especially twice in a row, is incredibly stressful, and we're honored you trusted us to handle the cleanup. Thanks again for recommending our services!

From Google

kenneth heebner 5 of 5

Very efficient, good guys

Business reply

SERVPRO of The East End and Hamptons

We're grateful for your compliments, Kenneth! Our team is glad to have been able to assist you. Thank you for choosing SERVPRO of The East End and Hamptons!

From Google

tyese lay 5 of 5

Greg and the team in the Southampton office are INCREDIBLE. Greg’s knowledge, calming demeanor and command of the process are reassuring at a time when it is needed most.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of The East End and Hamptons

From their website, servpro.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of The East End and Hamptons is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."
Water damage
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."
Mold remediation
"SERVPRO of The East End and Hamptons can also mitigate mold and mildew from your home or business."
Fire damage
"SERVPRO of The East End and Hamptons specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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