SERVPRO of Great Neck / Port Washington

From Google

Our garage flooded after a recent storm, and I wasn't sure where to begin. Their technicians set up drying equipment, arrived promptly, and kept me informed at every stage. A stressful situation was made manageable by their attention to emergency cleanup.

From Google

The lead technician, Mike, was incredibly calm and took ten minutes just to walk me through the drying process so I wouldn’t panic about the hardwood. They used these heavy-duty dehumidifiers that were surprisingly quiet.

From Google

I called them after noticing water damage in my basement, and they responded pretty quickly. The work was done efficiently, and they kept me updated along the way. Appreciate how smooth they made the whole process.

From Google

After a small leak caused damage to my small office building, I needed assistance. Without interfering with our business operations, their professional commercial services team restored order to the area.

From Google

We required a quick cleanup after a messy sewage backup. The experts were on time, and they worked carefully and effectively to clean up the sewage. They greatly eased the burden of a difficult circumstance.

From Google

After finding mold in our bathroom, I called them. The technician didn't try to upsell us on extra services and gave us a thorough explanation of everything. They treated the area appropriately and got rid of the mold. I'm pleased with the outcomes and reasonable prices.

From Google

These guys arrived at my door within an hour after a pipe burst in my basement last month. The team put up drying equipment and worked quickly to remove all the water. Everything was managed expertly from beginning to end. I'm glad they managed to get things under control so fast.

From Google

The cleanup of my commercial space after a fire was nothing short of amazing. The professionals made sure the property was returned to a clean and functional state while being meticulous in their removal of smoke odors. Their strategy reduced downtime, which was essential for my company.

From Google

On the weekends, I like to go downtown and enjoy a leisurely walk along the waterfront. The tranquility there balances out the hecticness of everyday life. It's one of the little pleasures of living here.

From Google

I was afraid it would be awkward, but they were very low-key and respectful when we needed biohazard cleanup. Thank you so much for your professionalism.

From Google

Hats off to the crew chiefs, they made this whole ordeal much simpler than it could have been and that was such a relief

From Google

I had the pleasure of working with Servpro after a water leak damaged some areas in my home. From start to finish, their team was absolutely outstanding. Everyone was incredibly professional, friendly, and thorough. They arrived on time, assessed the situation quickly, and got to work right away. The team did an amazing job not only cleaning up the mess but also preventing any future issues and treating my home with care. They kept me informed every step of the way, and their attention to detail was top-notch. I can't thank them enough for their quick response and excellent work. If you ever find yourself in need of restoration services, I highly recommend Servpro their service was prompt, efficient, and truly above and beyond my expectations!

From Google

They came to my house on a Sunday night at 8:00 PM. They found the leak, they dried up the flood and put fans and dehumidifier in place. Everything dried up within 48 hours. The technicians were polite and efficient.

From Google

ING Pro Solutions and Serve Pro were really wonderful in helping me with the aftermath of flood damage to my home. Eddie and Christian and their team were so professional and conscientious about a handling all my personal items and furniture. I'm really happy with the work and I would recommend them highly. Many thanks!

From Google

Every member of the Servpro team with whom we dealt was personable and professional; from Abdul and his initial assessment to Rich, Branden, and Jose. Our Servpro experience has been excellent and it is due to the outstanding attention and service of these gentlemen. I highly recommend them.

From Google

Servpro did an amazing job of removing the Sheetrock and floors in my basement. In addition, they wiped down and cleaned everything and disinfected the entire basement so well that it was pristine. I want to thank Abdul for preparing a detailed remediation report that I was able to provide to my insurance company and everything was fully covered. A very special shout-out to Brandon Lopez who was a pleasure to work with as he was professional and did a phenomenal job overseeing the crew and did a lot of the work himself. I never had this service performed before and he explained the entire process from beginning to end and was a real gentleman. I applaud Brandon for his attention to detail and workmanship, as Servpro is extremely lucky to have him as a representative of their company. If you hire Servpro in the future make sure you ask for Brandon to handle all your issues as you will be very happy you did.

From Google

I had a fantastic experience with SERVPRO. Their restoration work after a fire was outstanding. The crew was professional, timely, and treated our home with great care. They communicated clearly and did an exceptional job. Thank you, SERVPRO, for making this process so smooth!

From Google

I just had services done by Servpro, and I wanted to share my experience. Rich P, Sean, and Dylan were fantastic. Rich clearly explained the entire process, and the team did an excellent job. I'm really satisfied with their work!

From Google

I recommended Servpro after seeing their commercial to a friend who had a pipe burst in the shower. After they got the water stopped, there was water damage seeping through walls and floors. After initial contact, the company came by with techs and basically collected personal effects, made sure to discard destroyed walls and structures and replaced what was needed. Overall the entire project took approximately 2 months and looked great. Efficient communication and workmanship.

From Google

Kevin, Sean,Blake and Eddie from the Patchogue location were great!! I called about a leak in my pipes, Kevin was in the area came to look same day. Very helpful, explained everything as it was happening, what to expect and how to proceed. Super helpful and friendly. Would definitely recommend!