Ridgewood

SERVPRO of Forest Hills / Ridgewood

4.7 of 5

Average of 72 Google reviews

Positive and negative reviews

  • Positive 66 reviews, 92% of all reviews
  • Negative 6 reviews, 8% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About SERVPRO of Forest Hills / Ridgewood

  • 24/7 emergency service

SERVPRO of Forest Hills / Ridgewood provides cleanup, restoration, repair, and construction services for homes and businesses in Queens and nearby communities. The locally owned franchise handles water, fire, storm, and mold damage, along with specialty and general cleaning. Its team also coordinates restoration work in older homes and co-op buildings.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage
  • Heating and cooling

From their website, servproforesthillsridgewood.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Forest Hills / Ridgewood is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"Business owners and commercial customers have very specific needs. SERVPRO® has developed an entire service line of cleaning, construction, and restoration services to suit your purpose, big or small."
Water damage
"Water Damage Restoration"
Mold remediation
"Mold Inspection and Remediation"
Fire damage
"Fire and Smoke Damage Restoration"
Storm damage
"Emergency response for severe weather events: boarding up, tarping, debris removal, and other services."
Heating and cooling
"Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Professional, courteous crews

  2. Efficient, thorough work

  3. Quick response

  4. Reviewers praise clear communication and explanations

What reviewers dislike

  1. Reviewers report poor communication or unanswered follow-ups

  • Written reviews used: 66
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From Google

Call (718) 381-3702Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day Open 24 hours

Hours as listed on Google; we have not checked them.

Reviews

From Google

Virginia Comber 5 of 5

Reasonable price My basement was flooded and the first team, headed by Riccardo came in and got all the water up and stacked the contents I had in the basement so I could go through it. The second team headed up by a Juan and Andre did a very good job in picking up the carpet, taking the entire tile floor up and taking down the paneling in the basement. They cleaned up, disinfected and put down mold prevention spray. They were very nice and very organized in their approach to getting the job done. I would recommend this team if you ever have a flood situation to cleanup. Services Standard cleaning

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much, Virginia! Our team is dedicated to providing efficient and organized service, and it's wonderful to know that you were pleased with the work done during your basement flood cleanup. We appreciate your recommendation and are here to help whenever needed!

From Google

Elea Davison 5 of 5

Ricardo and his team were great. Mindful of when I needed to depart from home as well as doing a great job and keeping my home clean as they did their work. Thank you!

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much, Elea! We're pleased to hear that our team was mindful of your needs and maintained a clean working environment while providing great service. Your feedback is greatly appreciated!

From Google

Victoria Zunitch 5 of 5

Unbelievably efficient, neat, and kind crew. Services Standard cleaning

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much, Victoria! We're glad to know that our team was efficient, neat, and kind during your experience. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

From Google

RxKay Yang 5 of 5

The Servpro crews arrived on emergency needs to 1. Suction up filthy and smelly sewage water, disinfect, dehumidify to curtail further damage on day 1 visit 2. Clean and open up affected walls and ceilings to ventilate and prevent mold growth on day 2. Set up fans and industrial dehumidifiers to eliminate air pollutions for the residents. 3. Demolish damaged structures to prepare for the following restoration. 4. Professionally Coordinate and communicate with the insurance adjusters, perform necessary environmental tests, assist to arrange pack out services to clear the spaces to expedite recovery. 5. The team lifted the burdens from the affected residents and the Building Management, made the recovery process more endurable and affordable. Many Thanks to their professional services.

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much, RxKay! We appreciate your detailed feedback and are glad our team could assist you with the recovery process. Your acknowledgment of our efforts to manage the situation effectively and support the residents means a lot to us. We're committed to providing quality service, and we're here to help whenever needed!

From Google

Gerrianne Ellen Puntervold 5 of 5

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much for the 5-star rating, Gerrianne! We're thrilled to hear you were happy with our restoration services and welcome any feedback you might have to share.

From Google

Leah Anderst 5 of 5

Great experience with Cesar and his guys. We had a pipe burst after freezing and they came and helped clean up the same day we called and it happened. Communication was great and everything was smooth.

Business reply

SERVPRO of Forest Hills / Ridgewood

We’re grateful for your wonderful feedback, Leah! Our team at SERVPRO of Forest Hills / Ridgewood is dedicated to prompt and effective restoration services, and we’re thrilled to hear that Cesar and the crew provided great communication and a smooth experience during your cleanup.

From Google

yolanda Jones 5 of 5

The job was well done. The cleanup was great as well.

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much for your wonderful feedback, Yolanda! We're thrilled to hear that the cleanup was great and that you were pleased with our restoration services at SERVPRO of Forest Hills / Ridgewood.

From Google

maria shabbir 5 of 5

Great price Fast Mold Testing did more than I expected.He moved the couch. He looked behind heavy furniture. He also checked my AC coils. Not many people do that now.Really liked that he put in extra work.

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much for your wonderful feedback, Maria! We’re thrilled to hear that our team went above and beyond during your mold testing service at SERVPRO of Forest Hills / Ridgewood, and we truly appreciate your recognition of their extra efforts!

From Google

Gabriel Maequesb 1 of 5

My experience dealing with Christopher Delfino and his business was very disappointing. Communication was extremely poor, calls and messages often went unanswered, and it was very difficult to get clear updates or resolutions. When I tried to follow up about ongoing issues, instead of receiving constructive help, I encountered unnecessary pushback and a lack of professionalism. In my opinion, the way concerns are handled raises serious doubts about the honesty and reliability of the operation. I would strongly advise anyone considering doing business here to proceed with caution, as it is virtually impossible to reach or communicate directly with the head of the operation, Mr. Delfino.

Business reply

SERVPRO of Forest Hills / Ridgewood

Hi Gabriel, The gentleman mentioned, is part of a separate Servpro team based in New Jersey and has no affiliation with our organization. Servpro of Forest Hills, Ridgewood is based in Queens New York and is part of the Servpro Team Allen organization. Since SERVPRO franchises are independently owned and operated, it appears this review was intended for a different location. We kindly ask that you remove this review and post it for the correct SERVPRO franchise so it reaches the appropriate business owner.

From Google

Carol Abate 4 of 5

Servpro did an awesome job in my water damage clean up. They did their job in a professional manner, neat, clean and courteous.

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you for your feedback, Carol! We’re glad to hear that our team provided professional and courteous service during your water damage cleanup, and we appreciate your support as we strive for excellence at SERVPRO of Forest Hills / Ridgewood.

From Google

Jason S 1 of 5

Servpro came to my home to do water mitigation. Their workers failed to notify me of the work they were doing and without notification, destroyed tile causing asbestos to be in the air throughout the basement of my home. Please use another provider and not this company. My family and I lost property and possessions because of their actions. Do your due diligence and go elsewhere

Business reply

SERVPRO of Forest Hills / Ridgewood

We’re truly sorry to hear about your experience, Jason. It’s far from the high standard we strive to deliver at SERVPRO of Forest Hills / Ridgewood, and we’d appreciate the chance to discuss your concerns further. Please reach out to us directly and we will do our best to address your case promptly.

From Google

Keith Oberland 5 of 5

Business reply

SERVPRO of Forest Hills / Ridgewood

Thanks, Keith, for taking the time to give SERVPRO of Forest Hills / Ridgewood 5 stars!

From Google

Jovene Jones 5 of 5

Awesome Customer Service

Business reply

SERVPRO of Forest Hills / Ridgewood

Thanks so much, Jovene, for the positive feedback. Our goal is to exceed customer expectations. We appreciate the excellent review!

From Google

Renee Radney 5 of 5

As with most damage to our homes, it's always unexpected and overwhelming when you have water on 2 levels. When I first contacted ServPro at about 11:30 PM, they were very helpful with telling about the immediate steps that needed to be taken because I still didn't know the source of leak. Cesar and his entire clean up team have been great and totally respectfully of my home. Cesar has taken the time to explain the process and answer all of my questions. He also worked with my insurance company to keep them up and keeping the claim moving along. Thank you Cesar and ServPro.

Business reply

SERVPRO of Forest Hills / Ridgewood

Hi Renee. Water follows gravity, and a leak on one floor often affects the level below. Cesar and the team are highly trained in all scopes of water damage restoration, including working with insurance companies. Thanks for the excellent review. I will make sure the team is recognized for their efforts.

From Google

Stephanie Yoder 5 of 5

At the VFW Post 107 we had a ceiling leak. The Servpro team of Amit, Tom & Guiseppe was very professional, finished the job faster than expected and at a very reasonable price. Highly recommended!

Business reply

SERVPRO of Forest Hills / Ridgewood

Hi Stephanie. Our team was happy to clean up the ceiling water damage. Thanks for the excellent review and recommendation. I will make sure Amit, Tom, and Guiseppe are recognized for their efforts.

From Google

Julianna DeSilvia 5 of 5

Called them for some mold issues I was having in my apartment and they came quickly and fixed everything without a problem. Definitely recommend these guys!

Business reply

SERVPRO of Forest Hills / Ridgewood

Hi Julianna. Our IICRC-trained team was happy to remediate the mold damage. Thanks for the excellent review and recommendation!

From Google

Ms. Rose 5 of 5

Business reply

SERVPRO of Forest Hills / Ridgewood

Thank you so much for the 5 stars. We always appreciate positive feedback.

From Google

John K 5 of 5

Business reply

SERVPRO of Forest Hills / Ridgewood

Thanks for the 5 stars, John!

From Google

JM Gaming 5 of 5

Amazing service very professional Top quality

Business reply

SERVPRO of Forest Hills / Ridgewood

Thanks so much for the excellent review. We always appreciate 5 stars.

From Google

Rob Pecci 5 of 5

Came in a flash, very open to working with us and coming up with creative solutions to manage our situation with as little need for impact as possible. Team was communicative, creative, and helped us fix an issue with limited concerns or impact to our space. Thank you!

Business reply

SERVPRO of Forest Hills / Ridgewood

Thanks, Rob, for the 5 stars! We were Happy to Help!

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About SERVPRO of Forest Hills / Ridgewood

From their website, servproforesthillsridgewood.com, as of October 24, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"SERVPRO of Forest Hills / Ridgewood is available anytime you need help, 24 hours a day, including weekends and holidays."
Commercial plumbing
"Business owners and commercial customers have very specific needs. SERVPRO® has developed an entire service line of cleaning, construction, and restoration services to suit your purpose, big or small."
Water damage
"Water Damage Restoration"
Mold remediation
"Mold Inspection and Remediation"
Fire damage
"Fire and Smoke Damage Restoration"
Storm damage
"Emergency response for severe weather events: boarding up, tarping, debris removal, and other services."
Heating and cooling
"Deep cleaning for air ducts and HVAC systems, biohazard, odor removal, graffiti cleanup, and much more."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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