Airmont

ServiceMaster Restoration by QuickResponse

4.7 of 5

Average of 46 Google reviews

Positive and negative reviews

  • Positive 42 reviews, 91% of all reviews
  • Negative 2 reviews, 5% of all reviews
  • Not counted 2 reviews, 4% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quality of the restoration work

  2. Reviewers mention quick response and timely service

  3. Reviewers praise helpful, knowledgeable project managers

  4. Professional and courteous crews

  • Reviews used: 42
  • Made on October 24, 2026
How summaries are made
Call (845) 932-0576Visit website

License record

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Details

Hours
Hours not listed

Reviews

From Google

Brandon McGarvey 5 of 5

New Not sure George worked hard-was knowledgeable-respectful Services Water damage-related cleanup & repair, Service not listed Response time 0–1 hr

Business reply

ServiceMaster Restoration by QuickResponse

Thank you Brandon for the five star review! We are proud to hear that our team worked hard and they met your expectations! We will let the team know your kind words. Thank you for trusting ServiceMaster Restore by Quick Response!

From Google

Noreen DeSarlo 5 of 5

The men were very hard working, professional & clean up everything very well. Services Water damage-related cleanup & repair

From Google

Marina Fry 3 of 5

Business reply

ServiceMaster Restoration by QuickResponse

Hi Marina, Thank you for your feedback. We take all reviews seriously, but unfortunately we’re unable to locate a record of your service or interaction with our business based on the information available in your profile. We’d genuinely appreciate the opportunity to learn more about your experience and address any concerns directly. Please contact us at info@servicemasterbyqr.com with details such as the name the service was booked under and the date of the visit so we can look into this further. Thank you

From Google

Jackie 5 of 5

I used Service Master Restoration by QuickResponse for my apartment repairs and restoration after a water damaged. I loved the finishing touches of my apartment starting with the floors, kitchen, painting and the baseboard walls they put everything so nicely. I’m very happy with the end results. Matt who is the contractor was very professional with his team! Matt was helpful and always answering any questions that I had. I highly recommend this place! 👍 Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flooring, Painting, Remodeling

Business reply

ServiceMaster Restoration by QuickResponse

It was a pleasure to help get your apartment back the way it was. Cheers

From Google

Steven Pai 1 of 5

ServiceMaster restore by quick response was referred to me by USAA. What a mess chasing them around. First, Matt came by to inspect the property and told me he would need the owner Brian to stop by for a more thorough inspection and report of damages from water sustained in the property. Reached out to him a week later and he said, I can get him to come by after you agree to let us handle the insurance claim/work on the interior. after a mutual agreeance, insurance sent them a check for the initial work based upon his inspection. Didn't hear back from them via email or phone for 2 more weeks. After finally reaching Matt on the phone, he tells me that we are too busy to help you at the moment, something about we are working on ice damming and other claims due to recent snow storms here in New Jersey. Uhm what? So you take an initial deposit for work and verbally agree to follow up on further inspection and work, but don't deliver because you are chasing other insurance claims? long story short, I reached out to USAA and filed a complain on the company and their practices. I had high hopes with the ServiceMaster brand, but what a waste of time.

From Google

Jay Keay 5 of 5

We had water damage resulting from a washing machine overflow. There was damage to the carpeting in the adjacent bedroom(new carpeting we selected was installed)..there was damage to the hardwood flooring ( which was sanded, stained and sealed)...and there was damage to the hallway carpeting (which was sent to an outside rug cleaning company). ServiceMaster sent separate "specialty" crews to repair all three "jobs". The work was done on time and to our 100% total satisfaction. ServiceMaster worked directly with our insurance company which saved us lots of time.

Business reply

ServiceMaster Restoration by QuickResponse

Jay, thanks for highlighting our coordinated crews and insurance support. We're pleased the repairs met your expectations throughout the process.

From Google

Michael Lanni 5 of 5

This organization was top notch from the beginning to the end of our issue. We had a basement flood and they came in, cleaned up the initial mess, planned out the rehabilitation and finished the job, leaving a really nice new space. They also kept us in the loop every step of the way.

Business reply

ServiceMaster Restoration by QuickResponse

Michael, we appreciate you highlighting our thorough approach and communication throughout your basement restoration. Glad the process led to a renewed space.

From Google

Matthew 5 of 5

I had serviceMaster come out to clean soot up from an electrical fire. The crews onsite did an outstanding job. By the time they were finished my home was spotless and you couldn’t even tell that there was a fire a few days before. I HIGHLY recommend ServiceMaster by Quick Response!!

Business reply

ServiceMaster Restoration by QuickResponse

Matthew, your recommendation means a lot. We're glad the thorough cleaning helped restore comfort and calm after the fire.

From Google

Kayla 5 of 5

Servicemaster showed up right away to clean up the damage to my home. Crews were polite and professional. I highly recommend them to anyone.

Business reply

ServiceMaster Restoration by QuickResponse

Kayla, we appreciate your recommendation. Glad our prompt and professional crews could make a difference in a challenging situation.

From Google

Elizabeth Handman 5 of 5

Service restored our house after a pipe burst to as good as new! They were courteous, professional and expedient!

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear that our team was able to restore your home to its original condition efficiently and professionally. Your kind words about our courteous service are greatly appreciated. Thank you for sharing your positive experience!

From Google

Anthony Ziliani 5 of 5

When ServiceMaster arrived on site I couldn’t believe how fast they showed up! Once mitigation was complete James came in and assisted in construction I couldn’t have been more satisfied with the workmanship

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear about your positive experience with our team! It's wonderful to know that the prompt service and quality workmanship met your expectations. Thank you for sharing your feedback and for choosing us for your needs.Hi Anthony, thank you for posting your positive review. Our team here at ServiceMaster by QuickResponse is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

From Google

Barbara Kerr 5 of 5

I had work done, not only from there Airmont, New York office but from there New Jersey office too, both branches did excellent work, I’m very happy with James and his crew, would most definitely recommend their services to my family and friends, thank you all for a job well done 👍🏾

Business reply

ServiceMaster Restoration by QuickResponse

Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

From Google

Wilkelina Gonzalez 5 of 5

These guys were thorough and very detailed. Professional and conscious of my family's schedule. Outstanding and precise work. Finished the job in a timely and efficient manner. I would highly recommend them.

From Google

rich manera 5 of 5

Quick response, excellent work and a pleasure to work with. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear about your positive experience with our team. Your kind words about our quick response and excellent work are greatly appreciated. Thank you for choosing us and we look forward to serving you again in the future!

From Google

Donna Straub 5 of 5

I had water damage to my home. My insurance company sent Service Master to do the repairs. They called me immediately after being contacted by the insurance company. They were in my house the following day assessing the damage, taking measurements and preparing a quote for the insurance company. The quote was sent to the insurance company promptly, approval was received and work was started in a timely manner. The crew that came to do the work were polite, professional, and clean. They did great work and were very accommodating to my schedule. I highly recommend Service Master for any work you may need done in your home! Positive Responsiveness, Punctuality, Quality, Professionalism Services Flood restoration, Water damage-related cleanup & repair

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear about your positive experience with our team. It's wonderful to know that our prompt response and professional service met your expectations. We take pride in accommodating our clients' schedules and ensuring high-quality work. Thank you for your recommendation and trust in our services!

From Google

Nicole Cherubini 5 of 5

“Service master was very fast with coming out here, assessing the damage and restoring it back to original state. The professionalism and quality of work was superb and James was incredible project manager! Would recommend!” Positive Quality, Professionalism Services Mold damage restoration

From Google

Gio Salvo 5 of 5

When I had my loss I was in distraught and the work almost seemed impossible to complete. James put me at ease and restored my home in ways I couldn’t even imagine! The work you guys do is outstanding! Would highly recommend ! Positive Responsiveness, Quality, Professionalism Services Mold damage restoration

From Google

carole kettmann 5 of 5

I had a leak in my bathroom that came from my upstairs neighbor..your company was recommended to me. Matt Mulligan came and did a beautiful job repairing the damage. He arrived right on time, was very professional, and obviously knows what he’s doing. I was completely satisfied with his work and would definitely recommend your company, and Matt to my family and friends. Great job!!! Thank you. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear about your positive experience with our service and Matt's exceptional work. It's wonderful to know that he was punctual, professional, and met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing us!

From Google

Jackelynn Stempora 5 of 5

Thank you for helping with my mother’s home! Matt M. was very knowledgeable and professional and put us at ease during a stressful situation. Highly recommend this company. Positive Responsiveness, Quality, Professionalism Services Flood restoration, Mold damage restoration, Water damage-related cleanup & repair, Water removal

Business reply

ServiceMaster Restoration by QuickResponse

We are elated to hear about your positive experience with our team, especially Matt M. It's wonderful to know that we could provide support and ease during a challenging time. Your recommendation means a lot to us. Thank you for sharing your experience!

From Google

Stephen Keogh 5 of 5

James Braun was incredibly helpful in a time where my family was displaced and distraught due to flooding Positive Responsiveness, Punctuality, Professionalism

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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