Islip

Rainbow Restoration of Long Island

4.9 of 5

Average of 65 Google reviews

Positive and negative reviews

  • Positive 64 reviews, 98% of all reviews
  • Negative 1 review, 2% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Rainbow Restoration of Long Island

  • In business: 42+ Years
  • 24/7 emergency service

Rainbow Restoration of Long Island provides restoration services for homes and businesses across Long Island, New York. Its work includes water damage restoration, mold removal, fire damage restoration, and reconstruction. The location describes itself as locally owned and operated and reports more than 42 years of experience.

Services

  • Commercial plumbing
  • Water damage
  • Mold remediation
  • Fire damage
  • Storm damage
  • Cleaning belongings

From their website, rainbowrestores.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
24/7 emergency service
"Rest assured, Rainbow Restoration is available 24/7 to take your call."
Commercial plumbing
"Rainbow Restoration service professionals offer commercial restoration and cleaning services to minimize business disruption and downtime to help you get back to business operations — fast."
Water damage
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Mold remediation
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Fire damage
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Storm damage
"Rainbow Restoration commercial specialty services include document restoration and recovery, biohazard cleanup, vandalism, and graffiti removal."
Cleaning belongings
"Contents Cleaning - Our commercial contents cleaning specialists can help you recover your business property after a damaging event."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise the quality of restoration and repairs

  2. Reviewers praise professional, courteous, and helpful crews

  3. Reviewers praise timely arrivals and efficient work

  4. Reviewers praise careful cleanup and respect for belongings

  • Written reviews used: 58
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Photos

From their website, rainbowrestores.com

Call (631) 563-7860Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed
E-mail
E-mail Rainbow Restoration of Long Island

Social media

Reviews

From Google

James Engel 5 of 5

New Reasonable price From start to finish, the service Rainbow Restoration provided was exceptional. Russ and his team were friendly and professional. Everyone showed up on time and the restoration of my home was completed without any issues. If you need the services that Rainbow Restoration provides don't hesitate to hire them. You'll be happy you did. Services Service not listed Response time 0–1 hr

Business reply

Rainbow Restoration of Long Island

James, it means a lot that you took the time to share such detailed feedback about your experience. We're glad to hear everything ran smoothly and that our team provided timely and professional service throughout your home restoration. Thank you for your trust in Rainbow Restoration of Long Island and for recommending us to others. We truly appreciate it.

From Google

Brian Roehrig 5 of 5

New Great price Did a great job! Kenny and Keith were great! Services Service not listed Response time 1–2 hr

Business reply

Rainbow Restoration of Long Island

It is wonderful to hear that everything went smoothly and that you were happy with the results. We appreciate your feedback about your experience with Rainbow Restoration of Long Island and are glad our team was able to deliver the service you needed. Thank you for taking the time to share your positive review.

From Google

Christina Graziano 5 of 5

New Kenny did a phenomal job.

Business reply

Rainbow Restoration of Long Island

We appreciate you taking the time to share your feedback, Christina. It's great to know our team member delivered such excellent service. Thank you for choosing Rainbow Restoration of Long Island!

From Google

Karen Spehler 1 of 5

New Reasonable price BEWARE (Ronkonkoma location): Although the experience started out well for flood damage, unfortunately in the end the workers stole my jewelry and denied responsibility. The police officer that came to my home for the report, stated that 2 weeks prior the officer filed a report with Rainbow Restoration for another theft in the same area. I was shocked. The company later admitted this was true, but again denied it was their work crew that stole anything as it was never proven, even though one of the workers was on both theft sites, and it was verified the workers were left alone twice on my property for a short period of time. SHAME on them for not firing these workers who continue to be out there? Can I prove it? No, it is my word against theirs. I am heartbroken for my loss and violation in my home. I am very trusting as they seemed so kind, and I left them alone for short periods of time while the work was being done. Response time 1–2 hr

Business reply

Rainbow Restoration of Long Island

Karen I’m sorry you are going through this. I checked our records and Rainbow Restoration of Long Island did not do any work at your home. If I can assist you any further please call me on my cell number 516807-2641 my name is Russ Regan I’m the owner. Just to be clear we are the Holbrook location not Ronkonkoma.

From Google

Donna Orlando 5 of 5

Great price Very efficient and courteous Services Service not listed Response time 1–2 hr

Business reply

Rainbow Restoration of Long Island

It is wonderful to hear you found our team both efficient and courteous. Thank you, Donna, for sharing your thoughts about Rainbow Restoration of Long Island. We appreciate your feedback and are glad you had a positive experience with us.

From Google

kenneth 5 of 5

Not sure Great follow up by Kenny. Helped put our house back to post flood normal. From: Scott Huntington, NY Services Service not listed Response time 1–2 hr

Business reply

Rainbow Restoration of Long Island

Glad to hear the follow-up from our team helped restore your home after the flood, Scott. Thank you for sharing your experience with Rainbow Restoration of Long Island. It means a lot to know we could support you through such a challenging time.

From Google

gail oconnor 5 of 5

Great price Kenny and his crew took good care of my house and helpedme navigate the insurance by tommy Services Service not listed

Business reply

Rainbow Restoration of Long Island

Thank you so much for sharing your experience, Gail. It’s wonderful to hear that Kenny and the team were able to support you and help make the process with your insurance a bit easier.

From Google

Jennifer Michalecko 5 of 5

Having had bad past experiences with contractors, I was very trepidatious with hiring someone to repair my house after a motor vehicle rammed it. When my insurance company suggested Rainbow Restoration (a franchise contractor), I was wary. However, after an initial phone call with the office to discuss the parameters of the project I was put at ease. The owner, Russell Regan came personally to access the damage, answered my questions in a professional manner displaying years of knowledge. His company would be able to furnish the framers, roofers, drywall, spacklers, painters, electricians, plumbers, masons, trim and finishers, carpet layers, etc., etc. to repair my home structurally and foundationally in a timely manner enabling me to return home. Additionally, they would take over communicating with the insurance company and town officials. During the project, and knowing that I was living a distance away, Russ advised me of the daily/weekly work to be performed; delivered samples to my temporary home for review; coordinated appointments to coincide with my work schedule and delivered on completion very close to initial time frame. And yes, while there are always things that need to be fine-tuned after job completion. Rainbow Reconstruction has returned my calls and addressed issues to date. All in all, the performance of Russ and Rainbow Restoration, can be summed up in a few words: reliable and trustworthy; timely and professional with easy and open communication. Would I recommend Rainbow? Yes. Services Service not listed

Business reply

Rainbow Restoration of Long Island

Jennifer, it means a lot that you took the time to share your experience. We understand how stressful it can be to trust your home repairs to someone new, especially after difficult past experiences. We're so glad our team could provide clear communication and help guide you through every stage of your project, from that first call to completion and follow-up. Thank you for recommending Rainbow Restoration of Long Island and for placing your trust in us.

From Google

David Bagshaw 5 of 5

Keith and Kenny did a thorough job clearing out my basement following a flood and gave great pointers. Both were very friendly and professional.

Business reply

Rainbow Restoration of Long Island

It is wonderful to hear that our team members made your basement cleanup after the flood both thorough and helpful. We truly appreciate you mentioning the friendly and professional attitude throughout the process. Thank you, David, for taking the time to share this feedback and for trusting Rainbow Restoration of Long Island with your home.

From Google

Scott Soucy 5 of 5

Great price The company was very caring and patient. The service was outstanding and the company employees were very helpful. Brought all belongings to facility separated everything and cleaned what was able to be saved. Definitely would recommend them to others. Thank you for all your help. Services Upholstery cleaning, Service not listed

Business reply

Rainbow Restoration of Long Island

It means a lot to hear such positive feedback about our team's effort and care throughout your restoration process. We appreciate you recommending Rainbow Restoration of Long Island and are glad we could help sort, clean, and preserve your belongings. Thank you for sharing your experience with us.

From Google

Dianne Jurlando 5 of 5

Our experience with Russ and his crew was 5 star all the way. After serious water damage to our entire first floor, Russ and his crew did an excellent job restoring our home. They made the process as convenient as it could possibly be. They reliably showed up early each morning and completed the job in a timely manner. They were professional, polite, and tidy. Russ was great at communicating how the restoration process would work and everything went exactly how he said it would. He was well informed about materials and readily shared his knowledge with me so I could make informed decisions. The majority of the work that Russ and his crew completed took place in our kitchen, which is now beautifully updated. My family and I are grateful for the quality work they completed and would wholeheartedly recommend them to anyone who finds themselves in need of restoration services.

Business reply

Rainbow Restoration of Long Island

It is wonderful to hear how smoothly everything went during such a challenging time for your family. Thank you for placing your trust in Rainbow Restoration of Long Island and for sharing these thoughtful details about your experience. We're grateful to know our team's work brought peace of mind and a beautifully updated kitchen. Your recommendation truly means a lot to us.

From Google

Susan 5 of 5

5-Star Review for Rainbow Restoration of Long Island I cannot recommend Rainbow Restoration of Long Island highly enough. When my elderly mother’s basement flooded, we were overwhelmed and didn’t know where to turn. From the very first call, this company took complete care of everything. They handled the entire process — from the initial water cleanup and drying, through mold prevention, all the way to a full beautiful renovation of the basement. Every single person they sent to the house was professional, respectful, and hardworking. They treated my mother’s home with care and kept her informed every step of the way. Russ, the owner, is truly amazing. He was personally involved, responsive, and went above and beyond. Most impressively, they even dealt directly with the insurance company for us, which took a huge burden off our shoulders during an already stressful time. If you’re dealing with water damage or need restoration work, call Rainbow Restoration of Long Island without hesitation. I would recommend them a hundred times over. They turned a nightmare situation into a smooth and positive experience. Thank you, Russ and the entire team! ⭐⭐⭐⭐⭐​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Business reply

Rainbow Restoration of Long Island

Hi Susan, thank you so much for taking the time to share your experience and for your incredibly kind words. We know how stressful it can be to discover a flooded basement, especially when it affects a loved one's home. Russell and our entire team take great pride in providing responsive, professional service while making the restoration process as smooth as possible. We're glad that we could help ease the burden by working directly with your insurance company and keeping everyone informed every step of the way. Your recommendation means a lot to us. Thank you for recognizing the hard work and dedication of our team. If you or your family ever need assistance in the future, we're always here to help. Thank you again for choosing Rainbow Restoration of Long Island.

From Google

Kevin Geraghty 5 of 5

Called Rainbow after a heat pipe froze and split while we were on vacation and came home to quite a bit of water in the house. Tom and Russ were a big help in getting us on the correct path for drying everything out and mold protection.

Business reply

Rainbow Restoration of Long Island

Hi Kevin, Thank you for the review! We're glad Tom and Russ were able to help guide you through the restoration process and get things headed in the right direction. We appreciate you trusting Rainbow Restoration of Long Island to help with the drying process and mold protection, and we're always here if you need us in the future.

From Google

Gerry Argutto 5 of 5

Rainbow Restoration did an excellent job for our family. From start to finish, they were courteous, prompt, and professional. Their crew was knowledgeable, kept us informed, and the quality of the repairs was great! We truly appreciated their help and support.

Business reply

Rainbow Restoration of Long Island

Thank you for your kind review Gerry! We are glad our team was able to provide prompt, professional restoration services and keep your family informed throughout the repair process. It means a lot to know you were happy with the quality of the work, and we appreciate the opportunity to help restore your property.

From Google

Andrea Sommella 5 of 5

Tom and his team worked quickly and efficiently. Tom explained what they were doing so I had no surprises.

Business reply

Rainbow Restoration of Long Island

Thank you Andrea, We’re happy Tom and our team could make the restoration process smooth and stress-free while keeping you informed every step of the way. We appreciate your trust in our Long Island restoration team and are always here if you need our services in the future.

From Google

Claire Neuman 5 of 5

Rainbow was very professional and installed drying equipment for 5 days to dry out the water from a major steam leak. Total cost to dry out my three bedroom apartment was $20,800. Rainbow explained that remediation rates were standardized and set in agreement with the insurance companies and I should be fully reimbursed by insurance. However, my insurance company paid me only half the claim and told me the building coop was responsible for up to half of the cost of remediation through its insurance company. Three months after the leak, the building coop has refused to file a claim, leaving me out of pocket by $10K. If you use a remediation company for an apartment, be prepared to pay a significant sum with insurance reimbursement uncertain.

Business reply

Rainbow Restoration of Long Island

Claire, thank you for taking the time to share your experience. We’re glad to hear you found our team professional during the emergency water damage cleanup and drying process after the major steam leak in your apartment. We price our jobs based on industry standard. However, the owner is concerned on why you have only received 50% of the cost from insurance. He will contact you tomorrow to discuss this. Thank you for changing your review to 5 stars. In your situation the insurance company felt there was liability on the building which is why they payed partial claim and are pushing the balance over to the buildings insurance.

From Google

Emily Smith 5 of 5

Russ and his team were a huge help when our basement took on water. From helping understand the insurance claim process, to water mitigation, and then repair and restoration- we were always satisfied. Excellent communication, transparency, and flexibility through the whole process. Highly recommend!!

Business reply

Rainbow Restoration of Long Island

Thank you Emily! We know how stressful basement water damage can be, so we’re glad Russell and the team could make the restoration and insurance claim process easier for you. We appreciate your kind words and we’re grateful for your recommendation!

From Google

Katrina 5 of 5

Business reply

Rainbow Restoration of Long Island

Thank you for the 5-star rating—we really appreciate it! If you ever need help again, Rainbow Restoration of Long Island is always here to assist.

From Google

Carol Steinberg 5 of 5

Very responsive, from initial visit to restore my apartment after a flood and throughout the time on the job. Workers were very responsible and respectful.

Business reply

Rainbow Restoration of Long Island

Thank you for the kind review! We’re glad our team could help restore your apartment after the flood and that you had a positive experience from the first visit through the work being completed. It means a lot to hear that our crew was responsive, responsible, and respectful while in your home. Thanks again for choosing Rainbow Restoration of Long Island. We’re always here if you ever need help in the future.

From Google

Lambo 5 of 5

Business reply

Rainbow Restoration of Long Island

Thank you for the 5-star rating—we appreciate it! We’re always here to help with any restoration needs you may have in the future.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Rainbow Restoration of Long Island

From their website, rainbowrestores.com, as of October 27, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
24/7 emergency service
"Rest assured, Rainbow Restoration is available 24/7 to take your call."
Commercial plumbing
"Rainbow Restoration service professionals offer commercial restoration and cleaning services to minimize business disruption and downtime to help you get back to business operations — fast."
Water damage
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Mold remediation
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Fire damage
"With over 42 years of experience Rainbow Restoration® of Long Island, NY, offers professional water damage restoration, safe mold removal, and start-to-finish fire damage restoration services."
Storm damage
"Rainbow Restoration commercial specialty services include document restoration and recovery, biohazard cleanup, vandalism, and graffiti removal."
Cleaning belongings
"Contents Cleaning - Our commercial contents cleaning specialists can help you recover your business property after a damaging event."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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