4.0 of 5
Average of 4 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI summary of their website
Mountain Ridge Plumbing Services, a residential plumbing company in Phoenix, Arizona, has been in business since 2015. It handles repairs and new installs in bathrooms and kitchens, sewer repair and replacement, standard and tankless water heaters, and water softener and reverse osmosis systems.
From their website, mrpsaz
These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.
Not checked by FairPipes yet
We do not have license records for Arizona yet. Look up this business on the state licensing board's website.
Hours as listed on Google; we have not checked them.
From Google
Karl
I am maintenance technician with an apartment complex in Peoria. I can tell you that they do not respond after hours and their emergency service that’s supposedly 24/7 does not exist. I have had sewer backups and piping issues go unanswered for days forcing us to call out a different, less preferred vendor. When work finally does get done it suspect at best. From one professional giving comment about another business, I would recommend you use someone else.
From Google
Julie Stockwell
Mountain Ridge Plumbing Services has staff that are professional AND kind. They immediately responded to our request for the installation of a new water tank and gave us a quote significantly less than another company. Once we agreed, they scheduled a technician to come out the next day. We were regularly notified when to expect him, and quite frankly, this technician who brought and installed the new tank was probably the most thorough and respectful plumbing technician we've ever had (we've lived in our same home for decades.) The contrast in the experiences we had with other companies before we contracted with Mountain Ridge was night and day. The others were late, quoted us sky high prices (I guess that's expected these days?), and still tried to upsell us. Mountain Ridge asked us what we wanted, gave us one price that was so much more in line with what we had researched, arrived on time, and had us back in the hot water business quickly, a huge relief after days of haggling with other companies. They will be our absolute go-to in the future. Thank you to everyone we connected with there!
From Google
T Gardner
The entire staff was friendly, helpful and professional. We had a water heater replaced. From the start of our interaction to the end of the install, they were great. Quality people and quality work!
From Google
Casey Baldwin
Mountain Ridge came out and properly fixed my shower drain after two unsuccessful repairs by my home warranty plumbing company. If I knew the quality of repairman the Warranty used I would have never purchased it and just kept a few good companies like Mountains Ridge in my contacts and saved the hassle.
From Google
Business reply
Mountain Ridge Plumbing Services
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