M & M Plumbing & Heating

From Google

Reasonable price When I was asked to write a review for M&M Plumbing, I happily agreed. From my experience, when a customer's interaction with a business runs smoothly and pleasently, it usually reflects efficiency, caring and professionalism from the firm's leadership. I get that feeling from my experiences with M&M Plumbing and Heating. Working with M&M, I experienced efficiency, caring and professionalism every time -- from speaking to company representatives Jaqueline Espinosa or her counterpart who works in the late afternoons to the workers who came to my apartment. Everyone provided the great service. I'll have a need for a new toilet bowl and tank in the near future, and I will be calling M&M. Jared McCallister Services Plumbing pipe repair, Service not listed

From Google

Reasonable price I had a great experience with M&M. They responded promptly and provided great service. The team kept us informed and left everything clean. Pricing was straightforward and easy to understand. I would recommend M&M to anyone looking for a trustworthy plumber. Special thanks to Patricio for all his help!! Services Toilet repair, Plumbing leak detection

From Google

Reasonable price Had a major leak happen in my building and M&M were extremely responsive and professional. Clear communication and great service. Will definitely use again. Services Faucet repair, Faucet installation

From Google

Reasonable price Had them come replace a sink/faucet in my apartment. Was easy to coordinate and they were accommodating around my work schedule. The guys who did the work were in and out, and the everything is working great. Will def use them again Services Faucet installation

From Google

Could not rave more about M&M Plumbing! From customer service to transparent pricing, we had an amazing experience. Highly recommend and wouldn’t hesitate to call them again.

From Google

I had a great experience with M&M Plumbing & Heating. They were professional, reliable, and easy to work with from start to finish. They showed up on time, explained everything clearly, and did an excellent job. The work was completed efficiently and everything was left clean and organized afterward. It’s not always easy to find a company that is both dependable and takes pride in their work, but M&M Plumbing delivered. I would highly recommend them to anyone looking for a trustworthy and professional plumber.

From Google

Great price Hands down the best guys in the business.. couldnt recommend them enough. They were very helpful and knowledgeable Services Water heater installation, Plumbing pipe repair

From Google

A reliable company that’s always there when you need them; in an emergency or for a maintenance check. They are upfront with their pricing & thorough with the work they do to make sure they leave your place better than when they got there. A continued recommendation!

From Google

Very knowledgeable. Knew exactly what to do with my vague description of what I was looking for. Very nice, patient and professional. Highly recommend!

From Google

Reasonable price They were professional, reliable, and extremely helpful when I needed assistance with my water heating system. They took the time to explain everything clearly, answered all of my questions, and made sure the job was done properly. It’s refreshing to work with a company that genuinely cares about their customers and takes pride in their work. I really appreciate their prompt service and professionalism, and I would definitely recommend them to anyone who needs help with a water heater system Services Water heater installation, Water heater repair

From Google

Great price | $800–1,000 I've used M&M plumbing multiple times now, across 2 different houses that I've moved to in queens. They are the best! Always prompt, and courteous when arriving. The service they provided for our plumbing leaks (multiple), heating (large radiators) and outdoor hoses was 5 star! All the work they have done has lasted for years, they came to fix work done by other, less efficient plumbers. I have recommended them to friends and family, everyone they have serviced agreed that they are the best! Also, they are very upfront with the costs, providing a rate information and acceptance form before starting any work. I always know I'm getting excellent cost for each dollar I spend. I never have to worry when M&M plumbing is involved. Services Toilet repair, Garbage disposal installation, Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Water heater repair, Faucet installation, Shower repair, Garbage disposal repair

From Google

Overpriced | $1,000+ PLEASE DO NOT USE THIS COMPANY! Installation of a new toilet! They claimed that the guys worked for 7.5 hours ( had to come the second time because they couldn’t fix the toilet the first time- their fault). My total charge was $2634.66 for a toilet installation. I was under the impression that I owed them $1300(5 hours max) but after sending me an initial invoice for $1700( I questioned that charge) Jacqueline writes back telling me ohh we forgot to add extra hours and modified the invoice to $2634.66 (This is clearly an evil thing to do) I am filling a complaint with the NYC department of consumer and worker protection ( DCWP) for overcharging me. DO NOT USE THIS COMPANY!!! Services Toilet installation

From Google

I would highly recommend not using this company. The day of work they arrived 30 minutes late. Read the contract carefully. poor work. shower body installed is not flush with the tile wall. it sticks out 1/2 inch. will have to put thick caulking myself to fill the gap. horrible communication. you pay $235 an hour (including their lunch break) and they have an 8 hour minimum, so if they finish early you still have to pay for 8 hours because it's in the contract. they also badly scratched our wood floors in two places and nothing has been done to date to rectify it. AVOID THEM. Unless you want to pay $2221.05 to replace a shower body that you supply for them to install.

From Google

Horrible customer service. They are not reliable and they over promise and under deliver or just don’t show up at all.

From Google

Overpriced | $1,000+ I attached the invoice here to indicate this is real…(but I removed the address for privacy reasons).. This company is a complete rip-off—beware! We live in the same neighborhood (just a 15-minute walk away), yet they billed us for 3 hours of travel time plus 1.5 hours of overtime labor. Overtime for what? The plumbers were in our apartment for barely an hour to replace some pipes. Our building super even mentioned that they were already in the building that day handling other jobs, so it should have been convenient for them to stop by ours. Despite that, they charged us as a ‘private client’—something we never requested, and were never told in advance. To make matters worse, there was no upfront estimate. They simply showed up with the materials, did the quick job, and then sent a huge bill three weeks later. Strongly recommend avoiding them!” Yes, we expected to pay you minimum 2 hours of regular labor as indicated in your statement… but not 3 regular hours plus 1.5 hours of overtime for an hour of work! We didn’t request any over time or emergency work, and you certainly didn’t work overtime in our place.. We definitely won’t recommend you to our neighbors.. And please don’t say we are a troll or bot account!!! Services Plumbing pipe repair

From Google

Great price Top Notch service and excellent value. Would recommend to my family and friends!!! Services Drain cleaning

From Google

Whoever’s driving the van doesn’t look when he’s turning and did a double lane change to cut me off so he wouldn’t be stuck in a couple minutes of traffic

From Google

From Google

over charged us . found any reason to add equipment charge and materials

From Google