From Google
James Christopher
Spent over $15,000 on a new unit then they disappeared when we need help. Would not recommend. Never answers phone or returns multiple calls.
4.8 of 5
Average of 18 Google reviews
Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.
AI-generated summary
AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.
Reviewers praise knowledgeable, professional service
Reviewers praise prompt responses and quick service
AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.
Not checked by FairPipes yet
We do not have license records for New York yet. Look up this business on the state licensing board's website.
Could not copy. Select the e-mail address to copy it.
Hours as listed on Google; we have not checked them.
From Google
James Christopher
Spent over $15,000 on a new unit then they disappeared when we need help. Would not recommend. Never answers phone or returns multiple calls.
From Google
Banmatti Beharry
We are very pleased, that our service was wonderful and went smoothly. Highly recommend. Workers was extremely knowledgeable and hardworking. Thank you fountain plumbing and heating for our new boiler. Our quick service was appreciated.
From Google
Timothy Boyle
I had a leak in my water heater and it turned into a flooded basement . They came over right away and fix the problem. Everyone was awesome from Kelly , Rob and Mike . They very nice and professional . Everyone should use Fountain Plumbing and Heating Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection, Plumbing pipe repair, Water heater repair
From Google
Paula Kelly
Outstanding service
From Google
Roberta Harrington
Outstanding! Cliff took very good care of us. We had an issue that turned out to be a much bigger problem then initially anticipated. Our first plumber came, left and mess and didn’t bother getting back to us about finishing the job. Cliff to the rescue... he came the same day and stayed for 4 hours (and very late too). The job still needed to be worked on and he returned promptly the next day to finish up. They left everything SPOTLESS. I couldn’t even tell that anyone had been in there, and I’m a neat freak! Lol. Kelly in the office was very nice and helpful as well. They definitely know how to run a great business. Don’t hesitate, call them! Positive Responsiveness, Punctuality, Quality, Professionalism
From Google
JS
We have had Fountain plumbing respond in an emergency, when we were not even their customers. Since then, we have become their customers, and happily so. The men who have come to work for us are polite, knowledgeable, and come to work when they say or even earlier. It means a lot to have confidence in people you hire. Thank you all. J & B Saskiewicz
From Google
Mike Pane
From Google
Joe Franco
From Google
Salvador Melchor Juárez
From Google
Ronnie HVAC
From Google
Jonathan Fulton
Good quick work. These guys really bailed me out of a jam.
From Google
Gary Jones
I had an issue with a boiler with a gas burner that was installed by Giroux Energy and when I called them they informed me they do not service gas. I called Fountain Heating and Tony went through unit and found the original installer used the incorrect orifice. He also came to my hous at 9pm to help. I recommend hiring Fountain Plumbing & Heating for any gas service, conversions or installs, Tony and his crew are awesome!
From Google
Mark Davis
Very nice people, very professional
From Google
Chris P.
Excellent service on my home boiler! Ron provided before and after photos which exceeded expectations. Returned phone message promptly. Highly recommend.
From Google
Mike Pepper
Furnace fan stopped working yesterday morning. Called the oil company, they said the service guy would call back. An hour later, nothing, so we called Fountain P&H. They also said the service guy would call back, but within 10 minutes he actually did call. Then came less than an hour later. (Still no call from the oil co. guy.) Tom from Fountain diagnosed the problem, confirmed it by double-check w/ the office, ordered the part for overnight shipping. Less than 24 hours later, back, replaced the part and we have heat again! Tom @ Fountain Plumbing = GREAT job. BTW: the oil co guy never did call, but he did show up ... at just after 4pm. All calls go straight to Fountain from now on. Five Stars; easy.
From Google
Jeff Mazzone
Furnace stopped working - checked everything out as I could without opening the furnace and figured something electrical or pilot out. Friends in Pawling recommended Fountain. Called Monday at 7:15am and they were at our house in Lake Carmel by 8am. Found a broken wire inside the furnace. Out the door by 8:30 and without a costly bill. Delightfully kind to my sleeping wife and infant.
From Google
M MK
Such an amazing experience. Honest and thorough. Thank you. You will certainly be my go to company for any and all my plumbing, A/C and heating needs.
From Google
Ed…
From Google
Business reply
Fountain Plumbing & Heating
Tap Share in your browser, then Add to Home Screen. No Share button? Tap Menu (three dots) by the address bar first.
Tap Menu (three dots) by the address bar.
See a Share button on the browser bar? Tap it and skip to step 3.
Tap Share in the menu.
Tap Add to Home Screen (scroll down if needed), then Add.