Chazy

First Choice Restoration

5.0 of 5

Average of 74 Google reviews

Positive and negative reviews

  • Positive 73 reviews, 99% of all reviews
  • Negative 1 review, 1% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About First Choice Restoration

  • 24/7 emergency service

Services

  • Water damage
  • Mold remediation
  • Fire damage

From their website, firstchoicerestorationservices.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"AVAILABLE 24/7"
Water damage
"We offer SAME-DAY emergency response for water damage, fire damage, smoke, soot, mold, & other disaster restoration."
Mold remediation
"Mold Removal & Remediation"
Fire damage
"We offer SAME-DAY emergency response for water damage, fire damage, smoke, soot, mold, & other disaster restoration."

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Reviewers praise professional and friendly service

  2. Prompt responses

  3. High quality work

  4. Clear communication and updates

  • Reviews used: 71
  • Made on October 24, 2026
How summaries are made
Call (518) 846-3332Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

Merrilee Phelps 5 of 5

upon returning from a seven week vacation, I discovered my house was destroyed inside with a broken, hot steamy water pipe. After calling sovereign, different plumbing companies, Rob was the only one that would step up to help me out in a desperate time of need. Not only did he have his crew there immediately to attend to my house which included clearing all of my goods, ripping out ceilings, floors, tearing walls down to the studs and treating afterwards for any mold residue They were the kindest most sensitive Group of gentlemen. Not only were they amazing at taking care of any sentimental or valuable pieces. They were very sensitive to my emotions and held me up through a very difficult time and beyond that Rob was very very successful in helping me align contracting team to take over once his face was completed. A special shout out to Corey for all of his kindness and support throughout this process

Business reply

First Choice Restoration

Thank you, Merrilee! We were happy to have helped you out! 😊

From Google

J S Barshow 5 of 5

Great price 5" of water in my basement on a Sunday. By the time we got the sump pump working the mold had already started covering the walls .First Choice came as soon as we called them on Monday and got rid of the mold and damaged walls. By the time they finished, the basement smelled fresh and everything was dry. Great people to work with and fabulous job of restoration. Many thanks! Services Flood restoration, Mold inspection, Flood cleanup, Water removal, Mold mitigation, Mold remediation

Business reply

First Choice Restoration

Thanks so much, J S! We're glad we could help!

From Google

Moon 5 of 5

Consistently exceed expectations

Business reply

First Choice Restoration

Thank you, Moon!

From Google

Joseph Brink 5 of 5

First Choice Restoration is a dependable, professional company. Always helpful and easy to work with. Highly recommend!

Business reply

First Choice Restoration

Thank you, Joseph. Thanks for taking the time to leave us a review.

From Google

Benjamin Mihalkovic 5 of 5

First choice was beyond amazing, from their professionalism to their outstanding manners. They were quick to respond to my family's needs, and provide fast reliable service. I would hire them for any and all my needs, trusting that the job would be done right the first time. The companies name couldn't be more accurate to my opinion of them from now on always being my first choice. Thank you Barry and Rob for giving my family the peice of mind that our house will be taken care from start to finish. Truly amazing people/company.

Business reply

First Choice Restoration

Thanks Benjamin! We appreciate you taking the time to leave us a review.

From Google

Amber 5 of 5

First Choice Restoration exceeded every expectation we had! From the moment they arrived, they were quick, professional, and incredibly friendly. They made a stressful situation so much easier to handle! Our home looks amazing thanks to their skill, attention to detail, and genuine care. HUGE shoutout to Barry, Rob, Guy, and Tony! You guys are rockstars! Each of you went above and beyond. We truly couldn’t have asked for a better team. You treated our home like your own and it really shows. If you’re looking for a restoration company that’s reliable, responsive, and genuinely cares, First Choice Restoration is the one to call. I’d recommend them ten times over again! thank you all for everything!!

Business reply

First Choice Restoration

Wow, Amber! Thank you for these kind words! We appreciate it and the team was happy to help you out.

From Google

Marilyn LaBelle 5 of 5

Very pleasant and very good experience

Business reply

First Choice Restoration

Thank you, Marilyn!

From Google

Joanne McGovern 5 of 5

First Restoration was absolutely amazing from start to finish. Not only professional, but also showed immense compassion during a particularly stressful & overwhelming time. Grateful.

Business reply

First Choice Restoration

Thank you so much, Joanne. We were honored to help you out.

From Google

Colleen Manney 5 of 5

Barry and his Team are simply the Best. They made it so much easier to go through a terrible situation such as a fire. There quick response, excellent equipment, professionalism, phenomenal service from start to finish qualifies them for 5 stars

Business reply

First Choice Restoration

Thank you, Colleen. Our team was happy to help you out!

From Google

Karen Line 5 of 5

They were here quick and very pleasant to work with. In no time we had water. I'd give them 10 stars if it let me!

Business reply

First Choice Restoration

Thank you, Karen! 😊

From Google

craig bushey 5 of 5

First Choice Restoration was quick to get here and assess the situation and had the situation completed in a week and ready for rebuild after water damage.

Business reply

First Choice Restoration

Thanks so much, craig! We were happy to help you out.

From Google

Danielle Collins 5 of 5

Business reply

First Choice Restoration

Thank you, Danielle!

From Google

Kevin Collins 5 of 5

Barry is great to work with and gave us an honest assessment for mold remediation. Rob was our assigned mold remediation expert and he takes his work seriously. Their team did an awesome job of cleaning up our attic and getting rid of the mold spores. I reached out to Barry about some more problem areas we were concerned about and he offered to have his team come out again for no charge. I was really impressed with First Choice and would gladly do business with them again. I highly recommend them if you are seeking out mold remediation or water damage cleanup.

Business reply

First Choice Restoration

Thank you Kevin! We appreciate your kind words!

From Google

Leslie Hickman 1 of 5

We hired First Choice to do a pack out and inventory of our home after a devastating fire. The company failed to get accurate photos and inventory of all of our belongings. We lost a great deal of compensation from our insurance company because of their negligence in getting a record of our damaged belongings. The insurance company paid them the full amount for their work, but we are left with having to do an inventory ourselves based on our own photos before and after the damage, and receipts from purchases. Because of this we are not using them for the remainder of our restoration project and would not recommend them to anyone. If you do happen to hire them, you will need to be sure you are there every day overseeing what they are doing and making sure it is done correctly. We found another local, family run company that was shocked at their work and that will finish our restoration job for us. But nothing at this point can make up for the personal belongings that we will not receive credit for, nor the trauma after the trauma of the fire that this company has caused us.

From Google

Kirstie Poupore 5 of 5

When our fully finished basement flooded Barry quickly came to the rescue! He came on a Sunday to assess the damage and to check the moisture in our floors and walls. He was professional, compassionate and listened to all of our questions and concerns. He has been great to work with and is great about returning phone calls. If we could give him a 100 star review we would!! Can't recommend Barry and his business enough!!! Should the need every arise where you need a restoration company, make Barry your first call!

Business reply

First Choice Restoration

Thank you so much, Kirstie. We were happy to help.

From Google

Pat Leary 5 of 5

Barry and his team went above and beyond for us after a house fire. The compassion and professionalism of this team is like no other. I would recommend these guys 1000% to anyone who would need their services. Thank you First Choice Restoration!

Business reply

First Choice Restoration

Thanks so much, Pat! We truly appreciate your kind words.

From Google

Angela Watts 5 of 5

Barry and his team are the absolute finest! I cannot thank them enough for their kindness and compassion while working with them. They made a terrible situation (house fire) much more bearable with their outstanding work. I will be recommending them over and over again whenever someone is in need of the services they provide! They truly are a 5 star company.

Business reply

First Choice Restoration

Angela! Thank you so much for taking the time to write this review! We couldn't be happier you're so satisfied with your dealings with our team. It was our honor to help you at such a difficult time. Thank you again!

From Google

Mindy m 5 of 5

Business reply

First Choice Restoration

Thanks Mindy!

From Google

Barrett Miller 5 of 5

We had an incredibly difficult project to conquer - filling in our concrete pool. After searching for someone to fix it for almost a year, we came across First Choice Restoration. Not only did they complete our project extremely quickly, they were very friendly and easy to work with throughout the entire project. They also were extremely thorough with cleaning up even after the project was completed. We will absolutely be reaching out to First Choice Restoration for any other projects that we may have and will certainly be recommending them to others. This was no easy feat but they completed the project better than we could’ve asked for. Thank you, First Choice Restoration team!

Business reply

First Choice Restoration

Thank you, Barrett! We were happy to help you out. Thanks for leaving us such an awesome review.

From Google

Xiomara Garcia 5 of 5

Barry, Rob, and their crew were amazing and reliable from the very beginning. We had a basement foundation wall collapse the night before Thanksgiving, and Barry met with us just a few minutes after we called. He did everything he could to help us get coverage through insurance and repair the damages. Going through a home disaster is incredibly stressful, especially while facing the uncertainty of where to take your family when your home is uninhabitable for a period of time. First Choice Restoration gave us the peace of mind we needed when everything else was chaotic. Communication was excellent, they stand by their word, and they truly care. We highly recommend them to anyone in need of restoration services.

Business reply

First Choice Restoration

We really appreciate you taking the time to leave us a review, Xiomara. We were happy to help you, especially during the holiday season. Wishing you all the best.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About First Choice Restoration

From their website, firstchoicerestorationservices.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

24/7 emergency service
"AVAILABLE 24/7"
Water damage
"We offer SAME-DAY emergency response for water damage, fire damage, smoke, soot, mold, & other disaster restoration."
Mold remediation
"Mold Removal & Remediation"
Fire damage
"We offer SAME-DAY emergency response for water damage, fire damage, smoke, soot, mold, & other disaster restoration."

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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