Ballston Spa

Excelsior Restoration Services

5.0 of 5

Average of 75 Google reviews

Positive and negative reviews

  • Positive 75 reviews, 100% of all reviews
  • Negative 0 reviews, 0% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About Excelsior Restoration Services

  • In business: 6 Years (Since 2020)
  • 24/7 emergency service

Excelsior Restoration Services is a property damage restoration company that serves homes and businesses in Ballston Spa, the Capital District, and nearby regions of New York, Vermont, and Massachusetts. Founded in 2020, it handles water, fire, and mold damage, along with other cleanup and remediation work.

Services

  • Water damage

They offer

  • Free estimates

From their website, excelsiorrestoration.net, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Our story starts in 2020 in Ballston Spa New York"
24/7 emergency service
"We provide 24/7 Emergency Water Damage Services and Flood Damage Services"
Water damage
"We provide 24/7 Emergency Water Damage Services and Flood Damage Services"
Free estimates
"Get a Free Estimate"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Punctuality and quick service

  2. Reviewers praise professionalism

  3. Reviewers praise responsiveness

  4. Knowledge and clear explanations

  • Reviews used: 75
  • Made on October 24, 2026
How summaries are made
Call (518) 288-3699Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
Hours not listed

Reviews

From Google

michael gordon 5 of 5

New Great price Great experience! Very professional, honest and knowledgeable. Services Mold mitigation Response time 0–1 hr

From Google

Emily Weber 5 of 5

New Jim was so thorough, knowledgeable and helpful. He explained everything in a way that was easy to understand. He was respectful and took his shoes off in my home, which I really appreciated. Overall really nice and honest guy, I am very happy with the service! Services Mold inspection Response time 0–1 hr

From Google

Craig Rockwell 5 of 5

New We needed some mold remediation done before we could sell our home. Eric came for the initial walk through. He was very thorough and knowledgeable. When it came to the job being done, I misunderstood that an attic/storage area needed to be treated. We left it full of stuff. Eric, without a word moved everything out out of the area by himself so he could complete his job. I'm not sure how many would have done that. Without an extra charge. My wife and I felt terrible for him. When I talked to the owner about what he had done, he knew nothing about it. This is the type of company you want to hire, people who care and have integrity.

From Google

Joe Recchia 5 of 5

Reasonable price These guys are awesome to work with , fairly priced and standby their warranty. It’s been 2 1/2 years and I’m selling my home and during the home inspection, they found some mold in the attic area where it was originally done. These guys came back within a few days and remediated the issue with no charge since it was covered by warranty and really appreciated working with Eric and the team there. Services Mold mitigation Response time 4–8 hr

From Google

Kate Kishbaugh 5 of 5

Great price We had a great experience with Excelsior Restoration Services for mold remediation in my grandfather’s basement. Jim was excellent to work with, he was professional, knowledgeable, and very thorough. He took the time to clearly explain the entire process, what we needed to do, and what we could expect every step of the way. We really appreciated how responsive and detail-oriented he was throughout the project. What stood out most was Jim’s commitment to making sure everything was done right. He made sure the basement was left spotless and that the final results met both our expectations and the inspection standards. That level of care and accountability gave us a lot of peace of mind. I would highly recommend Excelsior Restoration Services to anyone looking for reliable, high-quality work. Services Mold mitigation, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal, Mold damage restoration

Business reply

Excelsior Restoration Services

It was our pleasure working for you and your grandfather. Thank you for trusting us with your home.

From Google

Kristin 5 of 5

Great price I highly recommend Excelsior. The work performed in the attic was outstanding and thorough. Jim was able to visit quickly and give me a free estimate, and scheduled the work shortly thereafter. Staff was friendly and informative. They were professional, responsive, and reasonably priced! Services Mold inspection, Mold mitigation, Mold remediation

From Google

wooshopty 5 of 5

Reasonable price Great service. They performed an inspection, quoted the job, we scheduled and they showed up on time and worked diligently to complete a basement and attic mitigation in under 8 hours. Thank you! and highly recommended. Services Mold mitigation

From Google

Sapere Aude 5 of 5

From initial consultation to the final remediation, Jim, Eric and the crew were professional, timely and very efficient. Every aspect of the job was performed as discussed in the time agreed upon. We would highly recommend the Excelsior team for any of you remediation needs

From Google

Ethan Mills 5 of 5

First off, the owner, Jim, came up into the mountains for a FREE estimate and was perfectly on time for a hard to reach location. The quote was very competitively priced for a mold remediation job and then, when the project took a turn and ended up being considerably more intricate and time consuming for his team, Jim kept his initial price despite it taking 3x longer than anticipated. He is a man of his word and his team did solid work in less than ideal conditions. When I called about a separate issue months later, Jim answered the call and allowed me to use some of his equipment to dry out my crawlspace since he knew that i had exhausted my budget and he had other jobs to tend to. Who does that? Jim @ Excelsior does. Above and beyond. Highly recommend Excelsior

Business reply

Excelsior Restoration Services

Ethan, Thank you so much for trusting your house to us. Hopefully you never need our services again but if you do, you know we are here for you!

From Google

Colin Gruner 5 of 5

Great price Had them do mold removal and restoration in the basement and attic. They did good work and were friendly and professional. They were also the best-priced by a wide margin. I'd definitely recommend them. Services Mold remediation

Business reply

Excelsior Restoration Services

We appreciate you trusting us with your home Colin. Hopefully you will never need our services again but if you do, please don’t hesitate to reach out.

From Google

Ally C 5 of 5

Excellent service from Excelsior Restoration. My husband and I were putting our home on the market and discovered a slight mold issue in the attic. From the very first call, Jim and his team were responsive, informative, and went above & beyond to get the work done quickly to fit a tight schedule. I truly appreciated the patient explanations and the high level of integrity.

Business reply

Excelsior Restoration Services

Thank you Ally. It was our pleasure helping you and your husband.

From Google

Amanda Bernard 5 of 5

The most timely companies of all the local response teams. Jim and Eric were a wealth of knowledge, particularly with navigating/interfacing with insurance. As a novice in unexpected water damage at the level we had, they really put our minds at ease and made this process so smooth. I vouch for their professionalism and expediency. Thank you! -Amanda

From Google

Paul Quirk 5 of 5

Excelsior helped one of my clients with a water issue at their home, took great care of them and made sure the property was all set going forward. Great work done efficiently!

Business reply

Excelsior Restoration Services

Paul, Thank you for your review. If you or your clients ever need any assistance, please keep us in mind.

From Google

Steve K 5 of 5

Outstanding Service from a Trustworthy Local Business I recently hired Excelsior for water and mold restoration after a leak caused damage in my home—and I couldn’t be happier with the results. As an independent company, they offered the kind of personal attention and care that’s hard to find these days. From the very first call, they were responsive, honest, and transparent about the entire process. The owner and his team showed up on time, explained every step in detail, and worked efficiently to get the job done. They treated my home like their own—carefully removing damaged materials, addressing the mold thoroughly, and leaving the space spotless. What impressed me most was their integrity. They didn’t try to upsell anything unnecessary and were clearly focused on doing the job right rather than rushing through it. If you’re looking for a reliable, hardworking, and experienced local team for water or mold restoration, I highly recommend Excelsior . They truly went above and beyond.

Business reply

Excelsior Restoration Services

Hi Steve, Thank you for taking the time to outline your experience. It was our pleasure to assist you. If you ever need anything please feel free to reach out.

From Google

Jeremy Lebediker 5 of 5

Eric and Excelsior Restoration Services is the best to work with! Knowledgable, well spoken, responsive, well priced, the works! He helped identify a mildew issue in the attic and suggested appropriate remediation in a timely fashion. HIGHLY RECOMMEND!

Business reply

Excelsior Restoration Services

Hi Jeremy, Thank you for your review. We hope all is going well with your rental. If you ever need anything please let us know. Eric.

From Google

susan towne 5 of 5

Professional from start to finish. Very responsive, timely, and scheduled quickly. The team did a great job on our project. Showed up on time, worked efficiently, took excellent care of our belongings and did a complete and thorough job. The price was exactly what was quoted and the best rate by far of the companies that provided an estimate. I would highly recommend Excelsior.

Business reply

Excelsior Restoration Services

Mrs. Towne, thank you so much for trusting us with your incredible home. It was our pleasure working with you and your husband!

From Google

bob jaine 5 of 5

Excelsior Restorations provided excellent, prompt mold remediation services in preparation of selling my Moms home. From the estimate to the completion of the job , they were there when the said they were going to be there and completed the job timley. Thank you for your services!!!!!

Business reply

Excelsior Restoration Services

Thank you for trusting us with your mom's home. It was our pleasure working for you.

From Google

Declan O'Dea 5 of 5

Hired Excelsior to fix a crawl space that was in pretty bad shape. The owner, Jim was honest and trustworthy and a pleasure to work with. After reevaluating the best solution they removed all the old insulation, treated some mold, and installed new insulation. Jim honored his original quote and his crew did an excellent job. I would highly recommend them.

Business reply

Excelsior Restoration Services

Thank you so much Mr. O'Dea. It was our pleasure helping you out.

From Google

GRACE ROOFING LLC 5 of 5

Jim and his team of skilled specialists are the most skilled and responsive in the field! They are thorough, detailed, proactive, fair, honest and serve every client with the utmost integrity. We are so grateful to have a contractor like this supporting us! A huge thanks to Jim and his team.

From Google

Ned Jaleel 5 of 5

We were very impressed with Excelsior. Eric evaluated our concerns promptly and was very knowledgeable and professional.

Business reply

Excelsior Restoration Services

Thank you Ned. Hope all is well.

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About Excelsior Restoration Services

From their website, excelsiorrestoration.net, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"Our story starts in 2020 in Ballston Spa New York"
24/7 emergency service
"We provide 24/7 Emergency Water Damage Services and Flood Damage Services"
Water damage
"We provide 24/7 Emergency Water Damage Services and Flood Damage Services"
Free estimates
"Get a Free Estimate"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

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