East Syracuse

DG plumbing and mechanical

4.7 of 5

Average of 32 Google reviews

Positive and negative reviews

  • Positive 30 reviews, 94% of all reviews
  • Negative 2 reviews, 6% of all reviews
  • Not counted 0 reviews, 0% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI summary of their website

About DG plumbing and mechanical

  • In business: 22 Years (Since 2004)

DG Plumbing & Mechanical is a locally owned plumbing company serving residential and commercial properties across New York State, including the Syracuse area. Its work includes repairs, installations, construction projects, and remodeling, and the business reports beginning service in 2004.

Services

  • Drain cleaning
  • Water heaters
  • Tankless water heaters
  • Gas lines
  • Plumbing fixtures

They offer

  • Free estimates

From their website, dgriffinplumbing.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We've been proudly serving New York State since 2004."
Drain cleaning
"Drain Cleaning"
Water heaters
"Water Heater Repair / install"
Tankless water heaters
"tankless install / diagnostic"
Gas lines
"Gas line installation"
Plumbing fixtures
"Kitchen faucet install"
Free estimates
"free estimate"

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Courteous service

  2. Quality of the work

  3. Fair prices

  4. Same-day service

  • Written reviews used: 27
  • Made on October 24, 2026

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Call (315) 456-9814Visit website

License record

Not checked by FairPipes yet

We do not have license records for New York yet. Look up this business on the state licensing board's website.

Details

Hours
  • Every day 9:00 am to 5:00 pm

Hours as listed on Google; we have not checked them.

Reviews

From Google

Gregory Obrien 5 of 5

Great price | $1,000+ I had my 15 year old hot water tank spring a leak. Called and the next day I got a newer version of the reliable old unit installed and old pipes brought up to code with a new expansion tank. Fantastic price and unbelievable same day install. Very happy. It’s been in for a month and everything is perfect. Services Water heater installation

From Google

John Casson 5 of 5

From Google

Charles Burkett 5 of 5

From Google

Robert Seniecle 5 of 5

Very fast and had good communication throughout the process . This company was referred to me by my routine plumber that had a large job that couldn’t be broken away from …. The cost was a little more than I am used to , but the bill was dropped from the original quote as all parts ordered were not required …. I can’t imagine that the transparency exists with most companies . A real testament to “you get what you pay for “. Class act !

From Google

Terry Chilbert 5 of 5

Did excellent work

Business reply

DG plumbing and mechanical

Thank you for your review!!

From Google

James Meyers 5 of 5

Business reply

DG plumbing and mechanical

thank you so much for the review

From Google

Rbunz59 5 of 5

They were very professional, and clean.

Business reply

DG plumbing and mechanical

thank you so much for the review

From Google

Philip Ingrassia 5 of 5

They were prompt in responding and addressing our issues. They did a great job fixing a few different leaks. They had to remove a small patch of drywall but were meticulous in making it a neat cut. Prices are quite reasonable for plumbing services. Will definitely use them again.

From Google

Linda Gagner 5 of 5

My Family and I struggled with our faucet, garbage disposal and our hot water tank for about 3 months and we had 2 other companies send out a technician and they were not successful. A friend referred Dustin and he was amazing! It was late at night and he took our call; he came over in a snow storm to help us figure out the problems we were having. Within an hour, he identified them and was able to repair our leaking faucet in the kitchen, fix the garbage disposal and scheduled a later date to install our hot water tank. He took the time to follow up with us and accomodate our schedule. The following weekend he came over and installed the hot water tank. He did not leave a mess and stayed for a while to make sure his work was guaranteed. We are so thankful we found Dustin! He did amazing work for an affordable price and has excellent customer service skills. He was very resourceful and professional. We have already recommended him to family, friends and coworkers. A huge Thank you to Dustin for all that you do and for taking care of our home. We appreciate you. God Bless! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water heater installation, Faucet repair, Garbage disposal repair

From Google

Aimee Edwards 1 of 5

Everybody should be aware that this company is no longer run by Zane and Dustin… when I hired them to do a large scale plumbing repair it was owned by both Zane and Dustin. While they were performing the job, the crew got the purple pipe primer on my Recrete walkway and I notified them while they were still on site. Dustin was the master plumber on my job when it was completed…. They attempted to clean the pipe primer off with something and it in turn ate the sealer off my walkway and so colored it. Again I contacted the company immediately and they advised they would fix it. Fast forward to spring and I attempt to contact Zane with no answer/response so I call the office. I finally get to speak with Abby who has Dustin call me back. Dustin explains that he and Zane had parted ways but that he would make it right and get my concrete taken care of. I did all the leg work and had Recrete come fix the issue for $300… it’s not perfect but I was willing to accept this as opposed to the other option, which is redo the job for $2400. I contacted Dustin and he told me he would send me a check… weeks pass with no communication…. I contact him and am told he’s waiting for a check to clear and will send my check…. Now months have passed with no check and he is not responding to any communication from me. I’ve attempted the office with no answer. Very disappointed as I gave him the opportunity to make this right and was patient with him because he told me he still wanted to do business in the area…. Needless to say I wouldn’t hire him as he clearly isn’t a man of his word. I believe he is currently doing business a DG Plumbing and Mechanical but using the same address and phone number. Sorry Dustin, but my patience has run out with the games. Negative Responsiveness, Professionalism Services Plumbing pipe repair

From Google

Danielle Wayman 5 of 5

I was really happy with the experience we had. I spoke with the owner and they were able to get their team to install a new hot water heater same day. They arrived quicker than anticipated due to finishing an earlier job sooner than expected. Installation went well and they brought our system up to code by installing shut-off valves. I would reccommend and use them again for anything we need! Positive Responsiveness, Professionalism Services Water heater installation

From Google

Shae Drosdak 5 of 5

Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Service not listed

From Google

Heather Engels 5 of 5

We used Fonseca and Griffin to replace the pipes and the stack in our basement, in addition to replacing the natural gas line to the stove and dryer. The plumbers that did the work were professional and completed the work with a great eye for quality. Our basement looks amazing! They also replaced the piping from the kitchen sink and identified the need to replace the garbage disposal. Throughout the entire 1.5 day project, they discussed the plan and our options. We are very pleased with the work they completed! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Garbage disposal installation, Plumbing pipe repair, Sewer repair, Service not listed

From Google

Laurie Steelburg 5 of 5

Y’all actually open 24/7? I’m always opened to be unclogged.

From Google

Justin Gray 5 of 5

Ryan came out late at night for us because the tub faucet wouldn’t turn off. Turns out it was the nozzle bracket and faucet that was broken and warped. Had to turn off the water main for the bathtub to stop. He was very professional and courteous. Highly recommended

From Google

Jessica Dapson 5 of 5

Extremely friendly and prompt. Not only did they take care of the issue, they went a step further and diagnosed what the issue was and communicated an effective plan moving forward to eliminate a further problem. Both Zane and Dustin responded in a professional, friendly manner and will DEFINITELY be who we contact in the future for our plumbing needs. Lastly, extremely fair pricing. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Drain cleaning

From Google

Richard VanGiesen 5 of 5

I called them Tuesday and had an appointment Wednesday am to fix / replace an outside spigot. The plumbers who did the work were courteous and respectful. Upon entering our house they put booties on covering their boots. Nice! They recommended replacing 20 year old spigot instead of repairing as this is what he would do if it was his home. Good advice. Highly recommend for your plumbing needs!

From Google

Krista Kremin 4 of 5

Great service! Highly recommend! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Drain cleaning

From Google

Scott Carson 5 of 5

Great job in a timely fashion. Left area clean.proffesion and courteous. Would recommend to friends.

From Google

John Jenners 5 of 5

Ryan and Andrew went above and beyond to fix our plumbing problem. They were very professional and explained everything they did, we would certainly reccomend Fonseca plumbing and mechanical to anyone who needs plumbing work done. Thank you very much!

Showing 20 of 32 reviews

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Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

About DG plumbing and mechanical

From their website, dgriffinplumbing.com, as of October 23, 2026.

These facts are the business's own claims, and FairPipes has not checked them. AI summarized the website and can make mistakes.

What their website says

In business
"We've been proudly serving New York State since 2004."
Drain cleaning
"Drain Cleaning"
Water heaters
"Water Heater Repair / install"
Tankless water heaters
"tankless install / diagnostic"
Gas lines
"Gas line installation"
Plumbing fixtures
"Kitchen faucet install"
Free estimates
"free estimate"

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads a random sample of 300 with the same mix of star ratings as all the reviews. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Reviews behind this point

AI-generated summary

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