Billings

Acorn Plumbing & Heating

3.7 of 5

Average of 32 Google reviews

Positive and negative reviews

  • Positive 21 reviews, 66% of all reviews
  • Negative 10 reviews, 31% of all reviews
  • Not counted 1 review, 3% of all reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

AI-generated summary

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

What reviewers like

  1. Quick scheduling, prompt arrival

  2. Knowledgeable technicians

What reviewers dislike

  1. High charges and visit-only fees

  2. Rude or dismissive technicians

  3. Scheduling and callback problems

  • Reviews used: 29
  • Made on October 20, 2026
How summaries are made
Call (406) 259-6599

License record

Not checked by FairPipes yet

We do not have license records for Montana yet. Look up this business on the state licensing board's website.

Details

Hours
  • Monday through Friday8:00 am to 5:00 pm
  • Saturday and SundayClosed

Hours as listed on Google; we have not checked them.

Listing data from Overture Maps Foundation

Reviews

From Google

Todd Willis 1 of 5

Never returned my phone call. Hired another plumber that came right over.

From Google

Charlene Stoddart 5 of 5

Thad was very informative. He fixed the problem with my toilet. Then wanted to test the water pressure and found out it is way too fast. Could have causes the problem with my toilet. Thank you Thad.

From Google

Jason Guinta 1 of 5

1 One of their employees that's driving around in their truck almost hit me coming from the dump today flying down the road from pryor. Now I know that this is a dangerous intersection but this guy was going like 80 mph

From Google

Daq 5 of 5

Acorn got us scheduled right away. Thad showed up early and quickly addressed our problem. Not only did he fix our pipe and spigot, but his final product was better than our original setup! Thank you Acorn and Thad!

From Google

Connie Bouslaugh 5 of 5

Had a problem with my sump pump and Bill got technician Thad out right away! So pleased with the rapid response and level of customer service!

From Google

Cynthia Hutchinson 5 of 5

Superb assistance when requested. Arrived at my home sooner than expected with a plan and completion of service.

From Google

bonnie Chenoweth 5 of 5

very nice and professional. they were prompt and did just what we needed. thank you so much. I will use them again.

From Google

Marla Martin 5 of 5

Thank you Thad! Great experience from start to finish! Much appreciated!

From Google

sean b 5 of 5

Great working with these guys. Aaron the plumber was so awesome, great guy, professional, will use them again for sure if needed. A++++ all around!!

From Google

Tina Noel 4 of 5

From Google

Bill Bruski 5 of 5

From Google

Lisa Massick 5 of 5

Evan came the very same day I called. He fixed the problem with our AC. No more problems and we are very happy.

From Google

Chuck Fyfe 2 of 5

Last year I had Acorn fix an outdoor pipe that froze after an early frost. They did a good job but the cost seamed a little high. This year I called them for some repairs needed to some pipes in our furnace room. I made an appointment for the following Friday at noon. The plumber shows up at 10:00 and of course I was not home. At noon I called and luckily he was still in the neighborhood. I was thinking he would do the repairs but he just wanted to give me an estimate. I showed him what I needed done and he said he would contact me with a quote. To date I have heard nothing. This is very disappointing. I know there are good companies out there that want my business.

From Google

A nonymous 5 of 5

You guys have always been a godsend! Thank you so much!

From Google

Bert Steppe 5 of 5

Got the boiler up and running

From Google

Bailey Bruski 5 of 5

From Google

Mare Gervais 1 of 5

READ MY FULL REVIEW.

From Google

Tina Stinson 5 of 5

Had an urgent plumbing need and they were able to get me in first thing the next business day, fixed it quickly. Great customer service from a local business.

From Google

Layne Reynolds 2 of 5

Over 200 dollars for a half hour job.

From Google

Curtis Sayer 1 of 5

Purchased a hot water heater system that they recommended. After they installed it and I paid for it was nothing but problems with it. they came out three or four times to fix issue it would run for a while and then quit again. The fourth time they came out they said it’s because there is not enough airflow and charged me $295 to Look at it. Why is this my problem?Then the unit stopped working again. After calling them for final time they told me to call the Manufacturer rep it’s not their problem and if I didn’t pay one bill they would send me to collections. After calling with a once with an issue they were very rude! Do to not use this company! One call to their competitor and my issue is resolved!

Showing 20 of 32 reviews

Share your experience

Is this your business?

More

Copy this link

We could not copy the link for you. Select the link below and copy it.

Choose a city

Positive and negative reviews

Google reviews of 4 or 5 count as positive. Google reviews of 1 or 2 count as negative. Google reviews of 3 are not counted.

Summary of reviews

AI wrote this summary from the reviews below. It can make mistakes, so read the reviews too.

How summaries are made

How summaries are made

AI-generated summary

AI reads the Google reviews shown on this page, up to 300. When there are more, it reads the reviews with 1 to 3 stars first, then a random sample of the rest. Each point is something at least 3 reviewers say. It shows how many, and you can open their reviews. Complaints are what reviewers report, not our verdict. We check serious ones before showing them. AI can make mistakes, so read the reviews too.

Read the full method

Reviews behind this point

AI-generated summary

Start a new compare list?